Your Complete Guide to Utilities in Wroughton

If you just moved and have some questions about Wroughton? Our comprehensive utilities guide to Wroughton will explain in detail everything about broadband, area codes, power generation and energy distributors, and Wroughton water and sewerage. Keep reading to learn everything about utilities in Wroughton.

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About Wroughton, Wiltshire

Wroughton SN4 has a population of 6,474 and is located in the county of Wiltshire. Wiltshire has a population of 500,024 people.

Who supplies my water in Wroughton?

Wroughton water services are provided by Thames Water. In the table below are the contact numbers for Thames Water, and Wessex Water:

Getting in touch with your water suppliers for Wroughton

Speaking to an advisor at Thames Water or Wessex Water is one of many options to talk about your Wroughton water problems.

Thames Water phone numbers

Below, you can find the principal phone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Wessex Water phone numbers

Below, you can find the principal phone numbers for Wessex Water general enquiries and emergencies.

Wessex Water telephone number Wessex Water Emergency telephone number
0345 600 3 600 0345 600 4600
Mon-Fri 8am-8pm, Sat 8am-2pm, Emergencies 24/7/365

Write to Thames Water or Wessex Water

You can also get in touch with Thames Water or Wessex Water, either by email or with a letter in the post. You can even send your message through the Thames Water or Wessex Water website.

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you must use the following email address:

Thames Water Email Address
[email protected]

Wessex Water

If you prefer to write a letter to Wessex Water can do so by writing to the Wessex Water address below:

Wessex Water Address
Claverton Down
Bath
BA2 7WW

If you would like to email Wessex Water, you must use the following email address:

Wessex Water Email Address
[email protected]
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Water rates in Wroughton

Water bill in Wroughton

Water rates in Wroughton are based on if your home has a water meter or not. You can easily find out whether your Wroughton water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Wroughton water rates will have a meter number listed on their water bills.

Metered Customers in Wroughton

Customers with a water meter at their Wroughton property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Thames Water or Wessex Water. Whilst the variable charges cover the consumption at your Wroughton home.

Unmetered Customers in Wroughton

Customers who don't have a meter at their Wroughton home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Wroughton home.

Water rates for unmetered customers in Wroughton is based on the rateable value of your home. The rateable value of your Wroughton water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Wroughton may save you money.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Wroughton?

The average water bill Wroughton residents are billed will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Water Bill Annually
Thames Water £19.33 £232
Wessex Water £19.83 £238

How do I pay my Wroughton water bill?

You will first need to register with Thames Water or Wessex Water. After you've registered with Thames Water or Wessex Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Wroughton bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Thames Water or Wessex Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Wroughton?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Wroughton SN4, your water suppliers are Thames Water and Wessex Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Wroughton Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Wroughton have about their water supply.

Frequently Asked Questions About Water in Wroughton

Is tap water in Wroughton safe to drink?

Yes! It's safe to drink the tap water in Wroughton. You can rest assured that Wroughton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Wroughton water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Wroughton water to make it drinkable.

Where does the water in Wroughton come from?

There are three main sources of water that supply Wroughton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Wroughton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Wroughton is over 276ppm, that makes the water hardness in Wroughton is rated as very hard water.

What does this mean?

The water supply to your home in Wroughton contains slightly elevated levels of minerals that cause hard water. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Wroughton.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Wroughton No Water

If you have no water in your Wroughton home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Wroughton.

If there is no water at your Wroughton home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Wroughton.

If you don't have any cold water, not even a trickle, contact Thames Water or Wessex Water for assistance. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Thames Water or Wessex Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Thames Water or Wessex Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Wroughton water leak or flooding

Wroughton water problems could be anything from a burst water main or flooding, to a leak in your Wroughton home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Wroughton property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Thames Water or Wessex Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Thames Water or Wessex Water website and fill out the online form.

Why does the water in Wroughton taste strange?

If you detect a difference in smell or taste of your Wroughton water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Wroughton water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Wroughton water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Thames Water or Wessex Water on the contact details above.

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Broadband Speed in Wroughton SN4

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The broadband speed you get at your Wroughton home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and see if it matches the average internet speed in Wroughton with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Wroughton Average Download Speed Wroughton Average Upload Speed
68.13 Mbps 14.43 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Wroughton. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection currently available.

What should you consider when picking a broadband provider in Wroughton?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, we've covered four main points to think about when picking a broadband provider in Wroughton.

Availability

The first thing you need to think about when picking a broadband provider in Wroughton is the issue of availability. Whilst many homes in Wroughton should have access to fibre or 'superfast' connections, people outside a built-up area could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Wroughton?

  • Fibre broadband
    • This is the fastest available internet connection in Wroughton
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Wroughton homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Wroughton.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Wroughton.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Wroughton broadband price

Wroughton broadband bill

You also need to consider the monthly cost of broadband in Wroughton. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the small print of the offer when you sign up for a internet service in Wroughton. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Wroughton Broadband Reliability

How reliable the broadband is in Wroughton must also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to do your work is a priority.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Wroughton home will be an important thing to consider.

Wroughton broadband customer service

Finally, the customer support of your Wroughton broadband connection is extremely important. You might never need to contact your broadband provider, but if you ever do need to speak to them a provider with excellent customer service that can deal with your problem efficiently and quickly is a strong plus when selecting an internet provider in Wroughton.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Wroughton ask about their broadband.

Broadband Internet FAQs

Is the internet fast in Wroughton?

The average internet speed in Wroughton is:

Wroughton Average Download Speed Wroughton Average Upload Speed
68.13 Mbps 14.43 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Wroughton, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Wroughton house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Check out the table below for a rough guide to which speed you should take for a broadband service in Wroughton.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

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What's the landline area code in Wroughton

Corded telephone area code Wroughton

The telephone dialling code, sometimes called the area code, for Wroughton is 01806. If you call someone in Wroughton, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Wroughton call cost?

If calls are included with your landline or mobile, then the call cost will probably be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Wroughton

People living in Wroughton are able to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Wroughton home to the electricity grid and gas networks.

More often than not you won't need to speak to the Wroughton distribution network operator, but should the need arise, you can quickly find out which DNO covers Wroughton right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Wroughton

The electricity distribution network operator for Wroughton is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email [email protected]
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Wroughton

There are no power plants within a 10 mile radius of Wroughton.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Wroughton

Perhaps you're wondering which towns and cities are within reach of Wroughton, in the table below you can see the closest five municipalities to Wroughton.

Closest five municipalities to Wroughton
Municipality Distance from Wroughton
Chiseldon -