Utilities in <u>Wylam

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Your Complete Guide to Utilities in Wylam

If you've moved and have questions about Wylam? Our utilities guide to Wylam will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Wylam water and sewerage. Keep reading to learn everything about utilities in Wylam.

About Wylam, Northumberland

Wylam NE41 has a population of 1,924 and is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in Wylam?

Wylam water services are supplied by Northumbrian Water. Below are the main phone numbers for Northumbrian Water:

How to get in touch with the water supplier in Wylam

Calling a phone number for Northumbrian Water is just one method of contact to deal with your Wylam water problems.

Below, you can find the principal phone numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water contact number Northumbrian Water Emergency contact number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Write to Northumbrian Water

You can also write to Northumbrian Water, either by email or with a letter in the post. You can also submit your request on the Northumbrian Water website.

Customer that want to post a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Northumbrian Water, you should use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Cost of water in Wylam

Water bill in Wylam

Water rates in Wylam are based on if your home has a water meter or not. You can easily find out whether your Wylam water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Wylam water rates will have a meter number listed on their water bills.

Metered Customers in Wylam

Customers that have a water meter at their Wylam home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. Whilst the variable charges are for the consumption at your Wylam home.

Unmetered Customers in Wylam

Customers who don't have a meter at their Wylam home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Wylam home.

Water rates for unmetered customers in Wylam is going to be based on the rateable value of your home. The rateable value of your Wylam water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Wylam may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Wylam?

The average water bill Wylam residents are billed is £14.83 each month, that's £178 per year.

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How do I pay my Wylam water bill?

First, you must sign up and register with Northumbrian Water. After you've registered with Northumbrian Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Wylam bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Northumbrian Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Wylam?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Wylam NE41, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Wylam Water Frequently Asked Questions

Below we have answered some common questions that customers in Wylam have about their water supply.

Frequently Asked Questions About Water in Wylam

Is tap water in Wylam safe to drink?

Yes! The tap water is safe to drink in Wylam. You can rest assured that Wylam water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Wylam water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Wylam water to make it drinkable.

Where does the water in Wylam come from?

There are three main sources of water that supply Wylam:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Wylam

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Wylam is less than 60ppm, that makes the water hardness in in Wylam is rated as soft water.

What does this mean?

The water supply to your home in Wylam contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Wylam.

Wylam No Water

If you don't have any running water in your Wylam home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Wylam.

If there is no water at your Wylam home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Wylam.

If there is no cold water, not even a trickle, contact Northumbrian Water for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Northumbrian Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Northumbrian Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Wylam water leak or flooding

Wylam water problems could be anything from a leak, a burst water main, or flooding in your Wylam home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Wylam property, you need to do one of the following as quickly as you can:

  1. Call Northumbrian Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Northumbrian Water website and fill in the form to report the problem.

Why does the water in Wylam taste strange?

If you detect a difference in smell or taste of your Wylam water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Wylam water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Wylam water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Northumbrian Water on the contact details above.

Broadband in Wylam NE41

Wylaminternet connected globe

The broadband speed you get at your Wylam home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average broadband speed for Wylam with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Wylam Average Download Speed Wylam Average Upload Speed
53.30 Mbps 10.65 Mbps
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The type of internet connection you have can affect the speed you get at your home in Wylam. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one available.

What should you consider when searching for a broadband provider in Wylam?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, we've listed the four important points that you should consider when searching for a broadband provider in Wylam.

Availability

The first thing to consider whilst searching for a broadband provider in Wylam is the issue of availability. Whilst many homes in Wylam can take advantage of fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Wylam?

  • Fibre broadband
    • This is the fastest available internet connection in Wylam
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Wylam homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Wylam.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Wylam.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Wylam broadband cost

Wylam broadband bill

You also need to consider the monthly cost of broadband in Wylam. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you sign up to a internet service in Wylam. Some providers will raise the price even during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

Wylam Broadband Reliability

The reliability of the broadband connection is in Wylam should also be considered, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to do your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Wylam home will be an important thing to consider.

Wylam broadband customer support

Finally, the customer support of your Wylam internet connection is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that is able to solve your issue efficiently and quickly is a strong plus when you choose a broadband provider in Wylam.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Wylam have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Wylam?

The average broadband speed in Wylam is:

Wylam Average Download Speed Wylam Average Upload Speed
53.30 Mbps 10.65 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Wylam, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Wylam house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Have a look at the following table for a rough guide to what sort of download speed you should pick for a broadband service in Wylam.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Wylam

Corded telephone area code Wylam

The landline area code, sometimes called the dialling code, for Wylam is 01806. If you call someone in Wylam, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Wylam call cost?

If you have calls included with your landline or mobile, the phone call will probably be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Electricity and Gas in Wylam

Residents of Wylam are able to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Wylam home to the gas network and electricity grid.

Most of the time you won't need to contact the Wylam distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Wylam right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Wylam

The electricity distribution network operator for Wylam is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Wylam

There are no power plants within a 10 mile radius of Wylam.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Wylam

Perhaps you're wondering which towns and cities are nearby Wylam, we've found the five closest municipalities to Wylam.

Closest five municipalities to Wylam
Municipality Distance from Wylam
Prudhoe 1.7 miles
Ovingham 1.7 miles
Ryton 1.76 miles
Crawcrook 1.76 miles
Greenside 1.76 miles