Utilities in <u>Aberlour

Need help with your utilities in Aberlour?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

Your Complete Guide to Utilities in Aberlour

If you've moved and have questions about Aberlour? Our comprehensive utilities guide to Aberlour will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Aberlour water and sewerage. Keep reading to learn everything about utilities in Aberlour.

About Aberlour, Aberdeenshire

Aberlour AB38 has a population of 972 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Aberlour?

Aberlour water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

Getting in touch with your water supplier for Aberlour

Calling a phone number for Scottish Water is just one method of contact to talk about your Aberlour water problems.

Below, you can find the principal contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
Selectra manSelectra blue

Moving to Aberlour?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Aberlour?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Scottish Water

You can also write to Scottish Water, you have the choice of posting a letter or sending an email. You can even send your message through the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Aberlour

Water bill in Aberlour

Water rates in Aberlour are based on if your home has a water meter or not. It's easy to find out if your Aberlour water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Aberlour water rates will have a meter number listed on their water bills.

Metered Customers in Aberlour

Customers that have a water meter at their Aberlour home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Aberlour home.

Unmetered Customers in Aberlour

Customers without a meter at their Aberlour home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Aberlour home.

As an unmetered customer, the rate you pay for water in Aberlour is going to be based on the rateable value of your home. The rateable value part of your Aberlour water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Aberlour could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How do I pay my Aberlour water bill?

First of all, you will need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Aberlour bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Aberlour?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Aberlour AB38, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Aberlour Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Aberlour have about their water supply.

Frequently Asked Questions About Water in Aberlour

Is water from the tap in Aberlour safe to drink?

Yes! The tap water is safe to drink in Aberlour. You can rest assured that Aberlour water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Aberlour water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Aberlour water to make it drinkable.

Where does the water in Aberlour come from?

There are three main sources of water that supply Aberlour:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Aberlour

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Aberlour is less than 60ppm, this means the water in in Aberlour is rated as soft water.

What does this mean?

The water being supplied to your home in Aberlour contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

Selectra recommends

Water softener isn't needed at your home in Aberlour.

Aberlour No Water

If you don't have any running water in your Aberlour home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Aberlour.

If there is no water at your Aberlour home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Aberlour.

If there is no cold water, not even a trickle, contact Scottish Water for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Aberlour water leak or flooding

Aberlour water problems can include anything from a leak, a burst water main, or flooding in your Aberlour home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Aberlour property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Scottish Water website and complete the online form to report the issue.

Why does the water in Aberlour taste strange?

If you notice a change in taste or smell with your Aberlour water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Aberlour water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Aberlour water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Scottish Water via the contact channels listed above.

Internet in Aberlour AB38

Aberlourinternet connected globe

The speed of your broadband connection at your Aberlour home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average internet speed in Aberlour with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Aberlour Average Download Speed Aberlour Average Upload Speed
47.20 Mbps 9.70 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Aberlour?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Aberlour?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The type of internet connection you have can affect the speed you get at your home in Aberlour. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, but for some customers in remote areas this type of connection is the only one currently available.

What should you consider when searching for a broadband provider in Aberlour?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, let's take a look at the top four points that you should consider when searching for a broadband provider in Aberlour.

Availability

The first thing to consider whilst searching for a broadband provider in Aberlour is the issue of availability. The majority of homes in Aberlour should have access to fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Aberlour?

  • Fibre broadband
    • This is the fastest type of connection you can get in Aberlour
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Aberlour homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Aberlour.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Aberlour.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
blue sim cardSelectra blue

Unlimited data in Aberlour?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Aberlour?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Aberlour broadband cost

Aberlour broadband bill

You also need to consider how much it costs for the broadband in Aberlour. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal when you sign up for a internet connection in Aberlour. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Aberlour Broadband Reliability

How reliable the broadband is in Aberlour should also be considered, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is really important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Aberlour home will be an important thing to consider.

Aberlour broadband customer support

Lastly, the customer support of your Aberlour internet connection is really important. You might never need to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that is able to solve your issue efficiently and quickly is definitely something worth considering when selecting an internet provider in Aberlour.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

Below we've answered some our the most common questions that customers in Aberlour have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Aberlour?

The average broadband speed in Aberlour is:

Aberlour Average Download Speed Aberlour Average Upload Speed
47.20 Mbps 9.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Aberlour, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Aberlour house. This means it's very fast and extremely reliable. At present, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Take a look at this table for a rough guide to the kind of broadband speed you should pick for a broadband service in Aberlour.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Aberlour

Corded telephone area code Aberlour

The landline area code, sometimes called the dialling code, for Aberlour is 01806. If you're calling somebody in Aberlour, and you're located in a different region, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Aberlour call cost?

If calls are included with your landline or mobile, the phone call is likely to be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Electricity and Gas in Aberlour

Residents of Aberlour are able to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Aberlour home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Aberlour distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Aberlour below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Aberlour

The electricity distribution network operator for Aberlour is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Aberlour?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Aberlour?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Aberlour

There are no power plants within a 10 mile radius of Aberlour.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Near Aberlour

If you've ever wondered which municipalities are within reach of Aberlour, in the below table you will find the five closest municipalities to Aberlour.

Closest five municipalities to Aberlour
Municipality Distance from Aberlour
Fochabers 9.34 miles
Keith 10.26 miles
Lossiemouth 12.14 miles
Forres 14.99 miles
Buckie 16.17 miles