Utilities in <u>Aboyne

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Your Complete Guide to Utilities in Aboyne

Are you moving and want to know more about Aboyne? Our utilities guide to Aboyne will help you to find out everything about broadband, area codes, power generation and energy distributors, and Aboyne water and sewerage. Keep reading to learn everything about utilities in Aboyne.

About Aboyne, Aberdeenshire

Aboyne AB34 has a population of 2,602 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Aboyne?

Aboyne water services are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to reach your water provider in Aboyne

Ringing a contact number for Scottish Water is one of many contact methods to deal with your Aboyne water account.

In the table below you will find the telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, you have the choice of posting a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Aboyne

Water bill in Aboyne

Water rates in Aboyne are based on if your home has a water meter or not. It's easy to find out if your Aboyne water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Aboyne water rates will have a meter number listed on their water bills.

Metered Customers in Aboyne

Customers that have a water meter at their Aboyne home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Aboyne home.

Unmetered Customers in Aboyne

Customers who don't have a meter at their Aboyne home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Aboyne home.

Water rates for unmetered customers in Aboyne will be based on the rateable value of your home. The rateable value part of your Aboyne water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Aboyne could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How do I pay my Aboyne water bill?

First of all, you will need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Aboyne bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Aboyne?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Aboyne AB34, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Aboyne Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Aboyne have about their water supply.

Frequently Asked Questions About Water in Aboyne

Is tap water in Aboyne safe to drink?

Yes! It's safe to drink the tap water in Aboyne. You can rest assured that Aboyne water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Aboyne water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Aboyne water to make it drinkable.

Where does the water in Aboyne come from?

There are three main sources of water that supply Aboyne:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Aboyne

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Aboyne is fewer than 60ppm, this means the water in in Aboyne is rated as soft water.

What does this mean?

The water being supplied to your home in Aboyne contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which means they should last longer.

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You don't need to add a water softener to the water in Aboyne.

Aboyne No Water

If you have no water in your Aboyne home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Aboyne.

If there is no water at your Aboyne home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Aboyne.

If your home has no cold water, not even a trickle, contact Scottish Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Aboyne water leak or flooding

Aboyne water problems could be anything from flooding or a leak, to a burst water main in your Aboyne home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Aboyne property, you need to do one of the following as quickly as you can:

  1. Call Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Why does the water in Aboyne taste strange?

If you find the taste or smell is different with your Aboyne water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Aboyne water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Aboyne water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Scottish Water via the contact channels listed above.

Internet in Aboyne AB34

Aboyneinternet connected globe

The speed of your broadband connection at your Aboyne home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test your internet speed and see how it compares to the average broadband speed for Aboyne with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Aboyne Average Download Speed Aboyne Average Upload Speed
59.70 Mbps 10.50 Mbps
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The type of internet connection you have can have an effect on the speed you get in Aboyne. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection available.

What to look for when picking a broadband provider in Aboyne?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider could feel daunting. Don't worry, let's take a look at the top four points to think about when picking a broadband provider in Aboyne.

Availability

The first thing to consider whilst picking a broadband provider in Aboyne is the issue of availability. The majority of homes in Aboyne should be able to enjoy superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Aboyne?

  • Fibre broadband
    • This is the fastest type of connection you can get in Aboyne
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Aboyne homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Aboyne.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Aboyne.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Aboyne broadband value for money

Aboyne broadband bill

You should also think about how much it costs for the broadband in Aboyne. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal before you sign up to a internet connection in Aboyne. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Aboyne Broadband Reliability

The reliability of broadband in Aboyne should also be considered, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Aboyne home is something to think about.

Aboyne broadband customer service

Our final tip, the customer service of your Aboyne broadband internet is really important. There's a good chance you will never need to get in touch with your internet service provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue efficiently and quickly is definitely something worth considering when making a decision for a broadband internet provider in Aboyne.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Aboyne have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Aboyne?

The average broadband speed in Aboyne is:

Aboyne Average Download Speed Aboyne Average Upload Speed
59.70 Mbps 10.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Aboyne, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Aboyne home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Check out the table below for a general idea what sort of download speed you should choose when getting connected in Aboyne.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Aboyne

Corded telephone area code Aboyne

The telephone dialling code, sometimes called the area code, for Aboyne is 01339. If you're calling somebody in Aboyne, and you're located in a different region, you must add 01339 before the number you're trying to call.

How much does an 01339 Aboyne call cost?

If you have calls included with your landline or mobile tariff, then the call cost should be included as part of your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you don't know whether you have inclusive calls, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Aboyne

Residents of Aboyne are free to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Aboyne home to the electricity grid and gas networks.

Most of the time you won't need to contact the Aboyne distribution network operator, but if you do, you can find the distribution network operator for Aboyne below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Aboyne

The electricity distribution network operator for Aboyne is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Aboyne

There are no power plants within a 10 mile radius of Aboyne.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Aboyne

If you've ever wondered which municipalities are close to Aboyne, in the below table you will find the closest five municipalities to Aboyne.

Closest five municipalities to Aboyne
Municipality Distance from Aboyne
Hilborough 3.31 miles
Swaffham 8.54 miles
South Pickenham 8.54 miles
North Pickenham 8.54 miles