Utilities in <u>Anderston

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Your Complete Guide to Utilities in Anderston

Are you moving and want to know more about Anderston? Our utilities guide to Anderston will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Anderston water and sewerage. Keep reading to learn everything about utilities in Anderston.

About Anderston, Glasgow

Anderston G3 has a population of 10,775 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Anderston?

Anderston water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Anderston

Ringing a contact number for Scottish Water is one of many contact methods to deal with your Anderston water account.

Below, you can find the principal contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Anderston

Water bill in Anderston

Water rates in Anderston are based on if your home has a water meter or not. You can easily find out whether your Anderston water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Anderston water rates will have a meter number listed on their water bills.

Metered Customers in Anderston

Customers with a water meter at their Anderston home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Anderston home.

Unmetered Customers in Anderston

Customers that don't have a water meter at their Anderston home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Anderston home.

The rate unmetered customers pay for water in Anderston will be based on the rateable value of your home. The rateable value part of your Anderston water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, having a water meter installed at your Anderston might work out cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How do I pay my Anderston water bill?

First, you must sign up and register with Scottish Water. Once you've registered an account with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Anderston bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Anderston?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Anderston G3, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Anderston Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Anderston have about their water supply.

Frequently Asked Questions About Water in Anderston

Is tap water in Anderston safe to drink?

Yes! You can drink the tap water in Anderston. You can rest assured that Anderston water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Anderston water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Anderston water to make it drinkable.

Where does the water in Anderston come from?

There are three main sources of water that supply Anderston:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Anderston

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Anderston is below 60ppm, this means the water in in Anderston is rated as soft water.

What does this mean?

The water being supplied to your home in Anderston contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which means they should last longer.

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Water softener isn't needed at your home in Anderston.

Anderston No Water

If you have no water in your Anderston home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Anderston.

If there is no water at your Anderston home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Anderston.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the Scottish Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Anderston water leak or flooding

Anderston water problems might include anything from flooding or a leak, to a burst water main in your Anderston home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Anderston property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Anderston taste strange?

If you find the taste or smell is different with your Anderston water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Anderston water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Anderston water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Scottish Water using the contact information above.

Broadband in Anderston G3

Anderstoninternet connected globe

The speed of your broadband connection at your Anderston home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test your internet speed and see how it compares to the average broadband speed for Anderston with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Anderston Average Download Speed Anderston Average Upload Speed
78.70 Mbps 35.20 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Anderston. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection available.

What to look for when searching for a broadband provider in Anderston?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Worry not, we've listed the four important points to think about when searching for a broadband provider in Anderston.

Availability

The first thing to consider when searching for a broadband provider in Anderston is the issue of availability. Whilst many homes in Anderston should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Anderston?

  • Fibre broadband
    • This is the fastest available internet connection in Anderston
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Anderston homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Anderston.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Anderston.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Anderston broadband price

Anderston broadband bill

You should also think about the price you pay for broadband in Anderston. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal before you sign up to a broadband connection in Anderston. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Anderston Broadband Reliability

How reliable the broadband is in Anderston must also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Anderston home is something to think about.

Anderston broadband customer support

Lastly, the customer support of your Anderston broadband connection is really important. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that can deal with your problem efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Anderston.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Anderston ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Anderston?

The average speed of broadband in Anderston is:

Anderston Average Download Speed Anderston Average Upload Speed
78.70 Mbps 35.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Anderston, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Anderston property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Take a look at this table for a general idea what sort of download speed you should take when getting connected in Anderston.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the landline area code in Anderston

Corded telephone area code Anderston

The telephone area code, sometimes called the landline dialling code, for Anderston is 01806. If you're calling somebody in Anderston, and you're located in a different region, you must add 01806 before the number you're trying to call.

How much does an 01806 Anderston call cost?

If you have calls included with your landline or mobile tariff, the phone call is likely to be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Anderston

Residents of Anderston can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Anderston home to the gas and electricity networks.

More often than not you won't need to speak to the Anderston distribution network operator, but should you ever need to, you can quickly find out which DNO covers Anderston in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Anderston

The electricity distribution network operator for Anderston is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Anderston

There are no power plants within a 10 mile radius of Anderston.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Anderston

If you've ever wondered which municipalities are nearby Anderston, we've found the closest five municipalities to Anderston.

Closest five municipalities to Anderston
Municipality Distance from Anderston
Park 0.01 miles
Garnethill 0.01 miles
Yorkhill 0.01 miles
Blythswood Hill 1.18 miles