Utilities in <u>Ardoe

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Your Complete Guide to Utilities in Ardoe

If you just moved and have some questions about Ardoe? Our utilities guide to Ardoe is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Ardoe water and sewerage. Keep reading to learn everything about utilities in Ardoe.

About Ardoe, Aberdeenshire

Ardoe AB12 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Ardoe?

Ardoe water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to get in touch with the water supplier in Ardoe

Ringing a contact number for Scottish Water is one of many options to deal with your Ardoe water issues.

In the table below we have listed the main phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Ardoe

Water bill in Ardoe

Water rates in Ardoe will vary depending on if your home has a water meter or not. You can easily check if your Ardoe water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Ardoe water rates will have a meter number listed on their water bills.

Metered Customers in Ardoe

Customers who have a water meter installed at their Ardoe property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Ardoe home.

Unmetered Customers in Ardoe

Customers who don't have a meter at their Ardoe home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Ardoe home.

Water rates for unmetered customers in Ardoe is going to be based on the rateable value of your home. The rateable value calculation of your Ardoe water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your Ardoe may save you money.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How do I pay my Ardoe water bill?

First of all, you will need to register with Scottish Water. After you register your details with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Ardoe bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Ardoe?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Ardoe AB12, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ardoe Water Frequently Asked Questions

Below we have answered some common questions that customers in Ardoe have about their water supply.

Frequently Asked Questions About Water in Ardoe

Is tap water in Ardoe safe to drink?

Yes! The tap water is safe to drink in Ardoe. You can rest assured that Ardoe water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Ardoe water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Ardoe water to make it drinkable.

Where does the water in Ardoe come from?

There are three main sources of water that supply Ardoe:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Ardoe

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Ardoe is below 60ppm, that makes the water hardness in in Ardoe is rated as soft water.

What does this mean?

The water supply to your home in Ardoe contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Ardoe.

Ardoe No Water

If you don't have any running water in your Ardoe home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Ardoe.

If there is no water at your Ardoe home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Ardoe.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Scottish Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Ardoe water leak or flooding

Ardoe water problems could be anything from a leak, a burst water main, or flooding in your Ardoe home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Ardoe property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Scottish Water website and fill in the form to report the problem.

Why does the water in Ardoe taste strange?

If you find the taste or smell is different with your Ardoe water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Ardoe water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Ardoe water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Scottish Water via the contact channels listed above.

Internet in Ardoe AB12

Ardoeinternet connected globe

The speed of your internet connection at your Ardoe home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and see if it matches the average broadband speed for Ardoe with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ardoe Average Download Speed Ardoe Average Upload Speed
88.00 Mbps 36.80 Mbps
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The type of internet connection you have can affect the speed you get at your home in Ardoe. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it is the only means of connection available.

Things to consider when choosing an internet provider in Ardoe?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider could feel daunting. Worry not, let's take a look at the top four points that you should consider when choosing an internet provider in Ardoe.

Availability

The first thing you need to think about when choosing an internet provider in Ardoe is what's available. Most homes in Ardoe should have access to fibre or 'superfast' connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Ardoe?

  • Fibre broadband
    • This is the fastest available internet connection in Ardoe
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Ardoe homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Ardoe.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Ardoe.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Ardoe broadband cost

Ardoe broadband bill

You also need to consider how much it costs for the broadband in Ardoe. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the small print of the offer before you sign up to a internet service in Ardoe. Some providers will raise the price even during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

Ardoe Broadband Reliability

The reliability of the broadband connection is in Ardoe should also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is a priority.

When we're relaxing we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Ardoe home is going to be important.

Ardoe broadband technical support

Finally, the technical support for your Ardoe broadband internet is really important. Hopefully you shouldn't have to get in touch with your internet service provider, but should the need to contact them arises a provider with excellent customer service that can deal with your problem quickly and efficiently should be considered when selecting an internet provider in Ardoe.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Ardoe have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Ardoe?

The average speed of broadband in Ardoe is:

Ardoe Average Download Speed Ardoe Average Upload Speed
88.00 Mbps 36.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Ardoe, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Ardoe home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

What broadband speed do I need?

It really does depend on how you will use the internet. Check out the table below for a general idea what sort of download speed you should pick for a broadband service in Ardoe.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Ardoe

Corded telephone area code Ardoe

The telephone area code, sometimes called the landline dialling code, for Ardoe is 01806. If you call someone in Ardoe, and you are not in the same area, you must add 01806 to the number you're calling.

How much does an 01806 Ardoe call cost?

If you have calls included with your mobile or landline tariff, the cost of the call will probably be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have calls included in your tariff, you should ask your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Ardoe

People living in Ardoe are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the gas and electricity is going to be maintained and supplied by the network operator for the region.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Ardoe home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Ardoe distribution network operator, but if you do, you can easily find out which DNO is responsible for Ardoe right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Ardoe

The electricity distribution network operator for Ardoe is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Ardoe

There are no power plants within a 10 mile radius of Ardoe.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Close By Ardoe

If you've ever wondered which municipalities are nearby Ardoe, in the below table you will find the five closest municipalities to Ardoe.