Utilities in <u>Belhelvie

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Your Complete Guide to Utilities in Belhelvie

If you just moved and have some questions about Belhelvie? Our complete guide to utilities in Belhelvie will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Belhelvie water and sewerage. Keep reading to learn everything about utilities in Belhelvie.

About Belhelvie, Aberdeenshire

Belhelvie AB23 has a population of 3,802 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Belhelvie?

Belhelvie water utilities are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to reach your water provider in Belhelvie

Calling a phone number for Scottish Water is one of many options to discuss your Belhelvie water account.

In the table below you will find the telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, by composing a letter or sending an email. You can even send your message through the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Belhelvie

Water bill in Belhelvie

Water rates in Belhelvie depend on whether your home has a water meter or not. You can easily check if your Belhelvie water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Belhelvie water rates will have a meter number listed on their water bills.

Metered Customers in Belhelvie

Customers with a water meter at their Belhelvie house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Belhelvie home.

Unmetered Customers in Belhelvie

Customers that don't have a water meter at their Belhelvie home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Belhelvie home.

Water rates for unmetered customers in Belhelvie is based on the rateable value of your home. The rateable value calculation of your Belhelvie water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Belhelvie may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How do I pay my Belhelvie water bill?

You will first need to register with Scottish Water. After you register your details with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Belhelvie bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Belhelvie?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Belhelvie AB23, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Belhelvie Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Belhelvie have about their water supply.

Frequently Asked Questions About Water in Belhelvie

Is water from the tap in Belhelvie safe to drink?

Yes! It's safe to drink the tap water in Belhelvie. You can rest assured that Belhelvie water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Belhelvie water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Belhelvie water to make it drinkable.

Where does the water in Belhelvie come from?

There are three main sources of water that supply Belhelvie:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Belhelvie

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Belhelvie is below 60ppm, this means the water in in Belhelvie is rated as soft water.

What does this mean?

The clean water supply to your home in Belhelvie contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Belhelvie.

Belhelvie No Water

If you have no water in your Belhelvie home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Belhelvie.

If there is no water at your Belhelvie home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Belhelvie.

If you don't have any cold water, not even a trickle, contact Scottish Water for assistance. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Belhelvie water leak or flooding

Belhelvie water problems could be anything from a burst water main or flooding, to a leak in your Belhelvie home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Belhelvie property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Scottish Water website and complete the online form to report the issue.

Why does the water in Belhelvie taste strange?

If you detect a difference in smell or taste of your Belhelvie water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Belhelvie water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Belhelvie water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Scottish Water on the contact details above.

Broadband Speed in Belhelvie AB23

Belhelvieinternet connected globe

The speed of your internet connection at your Belhelvie home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average connection speed for Belhelvie with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Belhelvie Average Download Speed Belhelvie Average Upload Speed
49.30 Mbps 13.40 Mbps
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The internet connection type you have can affect the speed you get at your home in Belhelvie. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection that's available.

What to look for when choosing an internet provider in Belhelvie?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, we've covered four main points to think about when choosing an internet provider in Belhelvie.

Availability

The first thing to consider when choosing an internet provider in Belhelvie is the availability. Most homes in Belhelvie should have access to fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Belhelvie?

  • Fibre broadband
    • This is the fastest available internet connection in Belhelvie
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Belhelvie homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Belhelvie.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Belhelvie.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Belhelvie broadband cost

Belhelvie broadband bill

You also need to consider the monthly cost of broadband in Belhelvie. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal before you commit to a broadband connection in Belhelvie. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Belhelvie Broadband Reliability

The reliability of the broadband connection is in Belhelvie also needs consideration, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Belhelvie home is something to think about.

Belhelvie broadband technical support

Our final tip, the customer service of your Belhelvie internet connection is of utmost importance. You might never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that can deal with your problem in a fast and efficient manner should be considered when selecting an internet provider in Belhelvie.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Belhelvie ask about their broadband.

Broadband FAQs

How fast is the broadband in Belhelvie?

The average internet speed in Belhelvie is:

Belhelvie Average Download Speed Belhelvie Average Upload Speed
49.30 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Belhelvie, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Belhelvie property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Check out the table below for a rough guide to which speed you should pick for a broadband service in Belhelvie.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Belhelvie

Corded telephone area code Belhelvie

The telephone area code, sometimes called the landline dialling code, for Belhelvie is 01806. If you're calling somebody in Belhelvie, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Belhelvie call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call should be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Belhelvie

Residents in Belhelvie can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Belhelvie home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Belhelvie distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Belhelvie right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Belhelvie

The electricity distribution network operator for Belhelvie is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Belhelvie

There are no power plants within a 10 mile radius of Belhelvie.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Belhelvie

You might be wondering which municipalities are within reach of Belhelvie, in the table below you can see the closest five municipalities to Belhelvie.

Closest five municipalities to Belhelvie
Municipality Distance from Belhelvie
Whitecairns -
Potterton -