Utilities in <u>Bieldside

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Your Complete Guide to Utilities in Bieldside

If you just moved and have some questions about Bieldside? Our complete guide to utilities in Bieldside will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Bieldside water and sewerage. Keep reading to learn everything about utilities in Bieldside.

About Bieldside, Aberdeenshire

Bieldside AB15 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Bieldside?

Bieldside water utilities are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to reach your water provider in Bieldside

Calling a phone number for Scottish Water is one of many options to discuss your Bieldside water problems.

In the table below you will find the telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, by composing a letter or sending an email. You can even send your message through the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Bieldside

Water bill in Bieldside

Water rates in Bieldside are based on if your home has a water meter or not. It's easy to find out if your Bieldside water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Bieldside water rates will have a meter number listed on their water bills.

Metered Customers in Bieldside

Customers with a water meter at their Bieldside property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Bieldside home.

Unmetered Customers in Bieldside

Customers without a meter at their Bieldside home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Bieldside home.

The rate unmetered customers pay for water in Bieldside is going to be based on the rateable value of your home. The rateable value part of your Bieldside water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Bieldside could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How do I pay my Bieldside water bill?

You will first need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Bieldside bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Bieldside?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Bieldside AB15, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Bieldside Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Bieldside have about their water supply.

Frequently Asked Questions About Water in Bieldside

Is tap water in Bieldside safe to drink?

Yes! The tap water is safe to drink in Bieldside. You can rest assured that Bieldside water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Bieldside water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Bieldside water to make it drinkable.

Where does the water in Bieldside come from?

There are three main sources of water that supply Bieldside:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Bieldside

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Bieldside is fewer than 60ppm, that means the water hardness in in Bieldside is rated as soft water.

What does this mean?

The water being supplied to your home in Bieldside contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Bieldside.

Bieldside No Water

If there isn't any running water in your Bieldside home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Bieldside.

If there is no water at your Bieldside home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Bieldside.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining why you have no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Bieldside water leak or flooding

Bieldside water problems might include anything from a leak, a burst water main, or flooding in your Bieldside home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Bieldside property, you must do one of the following as soon as possible:

  1. Contact Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Scottish Water website and complete the online form to report the issue.

Why does the water in Bieldside taste strange?

If you detect a difference in smell or taste of your Bieldside water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Bieldside water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Bieldside water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Scottish Water on the contact details above.

Broadband Speed in Bieldside AB15

Bieldsideinternet connected globe

The speed of your broadband connection at your Bieldside home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average broadband speed for Bieldside with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Bieldside Average Download Speed Bieldside Average Upload Speed
88.00 Mbps 36.80 Mbps
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The internet connection type you have can have an effect on the speed you get in Bieldside. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection that's available.

What should you consider when choosing an internet provider in Bieldside?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, we've listed the four important points worth considering before choosing an internet provider in Bieldside.

Availability

The first thing to consider before choosing an internet provider in Bieldside is the issue of availability. The majority of homes in Bieldside should have access to fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Bieldside?

  • Fibre broadband
    • This is fastest connection that's currently available in Bieldside
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Bieldside homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Bieldside.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Bieldside.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Bieldside broadband price

Bieldside broadband bill

Another important consideration is the monthly cost of broadband in Bieldside. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you sign up to a broadband connection in Bieldside. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Bieldside Broadband Reliability

The reliability of the broadband connection is in Bieldside also needs consideration, with many of us working from home full-time or just a few days per week, we need to have a reliable internet connection to stay in touch with work is really important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Bieldside home will be an important thing to consider.

Bieldside broadband technical support

Our final tip, the customer service of your Bieldside internet connection is of utmost importance. You might never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query efficiently and quickly is definitely something worth considering when selecting an internet provider in Bieldside.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Bieldside ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Bieldside?

The average broadband speed in Bieldside is:

Bieldside Average Download Speed Bieldside Average Upload Speed
88.00 Mbps 36.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Bieldside, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Bieldside home. This means it's very fast and extremely reliable. At present, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what kind of internet user you are. Check out the table below for a rough guide to what sort of download speed you should take when signing up for broadband in Bieldside.

Frequent internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the landline area code in Bieldside

Corded telephone area code Bieldside

The telephone dialling code, sometimes called the area code, for Bieldside is 01806. When making a call to someone in Bieldside, and you're located in a different region, you will need to add 01806 to the number you're calling.

How much does an 01806 Bieldside call cost?

If you have a call plan with your landline or mobile, the cost of the call should be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have a plan that includes calls, please check with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Bieldside

People living in Bieldside can choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Bieldside home to the gas and electricity networks.

In many cases you won't need to speak to the Bieldside distribution network operator, but if you do, you can easily find out which DNO is responsible for Bieldside below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Bieldside

The electricity distribution network operator for Bieldside is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Bieldside

There are no power plants within a 10 mile radius of Bieldside.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Bieldside

You might be wondering which municipalities are within reach of Bieldside, we've found the five nearest towns and cities to Bieldside.