Utilities in <u>Bridge of Don

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A Complete Guide to Utilities in Bridge of Don

Are you moving and want to know more about Bridge of Don? Our utilities guide to Bridge of Don is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Bridge of Don water and sewerage. Keep reading to learn everything about utilities in Bridge of Don.

About Bridge of Don, Aberdeenshire

Bridge of Don AB22 has a population of 19,212 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Bridge of Don?

Bridge of Don water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to reach your water provider in Bridge of Don

Speaking to an advisor at Scottish Water is one of many contact methods to deal with your Bridge of Don water issues.

In the table below you will find the telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, by composing a letter or sending an email. You can also submit your request on the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Bridge of Don

Water bill in Bridge of Don

Water rates in Bridge of Don are based on if your home has a water meter or not. It's easy to find out if your Bridge of Don water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Bridge of Don water rates will have a meter number listed on their water bills.

Metered Customers in Bridge of Don

Customers with a water meter at their Bridge of Don property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Bridge of Don home.

Unmetered Customers in Bridge of Don

Customers without a meter at their Bridge of Don home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Bridge of Don home.

Water rates for unmetered customers in Bridge of Don is based on the rateable value of your home. The rateable value part of your Bridge of Don water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Bridge of Don might work out cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How do I pay my Bridge of Don water bill?

First of all, you will need to register with Scottish Water. Once you've registered an account with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Bridge of Don bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Bridge of Don?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Bridge of Don AB22, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Bridge of Don Water Frequently Asked Questions

Below we have answered some common questions that customers in Bridge of Don have about their water supply.

Frequently Asked Questions About Water in Bridge of Don

Is the tap water in Bridge of Don safe to drink?

Yes! It's safe to drink the tap water in Bridge of Don. You can rest assured that Bridge of Don water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Bridge of Don water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Bridge of Don water to make it drinkable.

Where does the water in Bridge of Don come from?

There are three main sources of water that supply Bridge of Don:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Bridge of Don

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Bridge of Don is below 60ppm, that means the water hardness in in Bridge of Don is rated as soft water.

What does this mean?

The clean water supply to your home in Bridge of Don contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which extends their lifespan.

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Water softener isn't needed at your home in Bridge of Don.

Bridge of Don No Water

If you have no water in your Bridge of Don home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Bridge of Don.

If there is no water at your Bridge of Don home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Bridge of Don.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Bridge of Don water leak or flooding

Bridge of Don water problems could be anything from a burst water main or flooding, to a leak in your Bridge of Don home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Bridge of Don property, you need to do one of the following as quickly as you can:

  1. Call Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the Scottish Water website and complete the online form to report the issue.

Why does the water in Bridge of Don taste strange?

If you find the taste or smell is different with your Bridge of Don water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Bridge of Don water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Bridge of Don water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water via the contact channels listed above.

Internet in Bridge of Don AB22

Bridge of Doninternet connected globe

The speed of your broadband connection at your Bridge of Don home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average broadband speed for Bridge of Don with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Bridge of Don Average Download Speed Bridge of Don Average Upload Speed
49.30 Mbps 13.40 Mbps
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The type of internet connection you have can have an effect on the speed you get in Bridge of Don. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it's the only type of internet connection available.

Things to consider when searching for a broadband provider in Bridge of Don?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. Worry not, let's take a look at the top four points to think about when searching for a broadband provider in Bridge of Don.

Availability

The first thing you need to think about whilst searching for a broadband provider in Bridge of Don is the issue of availability. The majority of homes in Bridge of Don can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Bridge of Don?

  • Fibre broadband
    • This is fastest connection that's currently available in Bridge of Don
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Bridge of Don homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Bridge of Don.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Bridge of Don.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Bridge of Don broadband cost

Bridge of Don broadband bill

You should also think about how much it costs for the broadband in Bridge of Don. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal before you sign up to a broadband connection in Bridge of Don. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Bridge of Don Broadband Reliability

The reliability of the broadband connection is in Bridge of Don should also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work can be extremely important.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Bridge of Don home is going to be important.

Bridge of Don broadband customer support

Our final tip, the customer service of your Bridge of Don internet connection is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue efficiently and quickly is definitely something worth considering when you choose a broadband provider in Bridge of Don.

Broadband FAQ

Below we've answered some our the most common questions that customers in Bridge of Don ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Bridge of Don?

The average broadband speed in Bridge of Don is:

Bridge of Don Average Download Speed Bridge of Don Average Upload Speed
49.30 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Bridge of Don, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Bridge of Don property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on how you will use the internet. Have a look at the following table for a general idea what sort of download speed you should pick when getting connected in Bridge of Don.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for Bridge of Don

Corded telephone area code Bridge of Don

The telephone area code, sometimes called the landline dialling code, for Bridge of Don is 01806. When making a call to someone in Bridge of Don, and you are in a different area, you should add 01806 before the number you're trying to call.

How much does an 01806 Bridge of Don call cost?

If you have calls included with your mobile or landline tariff, the phone call should be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Bridge of Don

People living in Bridge of Don are free to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Bridge of Don home to the gas and electricity networks.

Most of the time you won't need to contact the Bridge of Don distribution network operator, but should you ever need to, you can find the distribution network operator for Bridge of Don in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Bridge of Don

The electricity distribution network operator for Bridge of Don is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Bridge of Don

There are no power plants within a 10 mile radius of Bridge of Don.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Bridge of Don

You might be wondering which municipalities are nearby Bridge of Don, in the below table you will find the closest five municipalities to Bridge of Don.

Closest five municipalities to Bridge of Don
Municipality Distance from Bridge of Don
Danestone -
Grandholm -
Persley -
Seaton 0.84 miles
Tillydrone 0.84 miles