Utilities in <u>Bruntsfield

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A Complete Guide to Utilities in Bruntsfield

If you just moved and have some questions about Bruntsfield? Our utilities guide to Bruntsfield will help you to find out everything about broadband, area codes, power generation and energy distributors, and Bruntsfield water and sewerage. Keep reading to learn everything about utilities in Bruntsfield.

About Bruntsfield, Edinburgh

Bruntsfield EH10 has a population of 5,750 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Bruntsfield?

Bruntsfield water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to get in touch with the water supplier in Bruntsfield

Speaking to an advisor at Scottish Water is one of many options to deal with your Bruntsfield water account.

In the table below you will find the phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Bruntsfield

Water bill in Bruntsfield

Water rates in Bruntsfield will vary depending on if your home has a water meter or not. It's easy to find out if your Bruntsfield water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Bruntsfield water rates will have a meter number listed on their water bills.

Metered Customers in Bruntsfield

Customers who have a water meter installed at their Bruntsfield house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Bruntsfield home.

Unmetered Customers in Bruntsfield

Customers that don't have a water meter at their Bruntsfield home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Bruntsfield home.

As an unmetered customer, the rate you pay for water in Bruntsfield will be based on the rateable value of your home. The rateable value calculation of your Bruntsfield water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Bruntsfield might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How do I pay my Bruntsfield water bill?

You will first need to register with Scottish Water. After you've registered with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Bruntsfield bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Bruntsfield?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Bruntsfield EH10, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Bruntsfield Water Frequently Asked Questions

Below we have answered some common questions that customers in Bruntsfield have about their water supply.

Frequently Asked Questions About Water in Bruntsfield

Is the tap water in Bruntsfield safe to drink?

Yes! The tap water is safe to drink in Bruntsfield. You can rest assured that Bruntsfield water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Bruntsfield water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Bruntsfield water to make it drinkable.

Where does the water in Bruntsfield come from?

There are three main sources of water that supply Bruntsfield:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Bruntsfield

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Bruntsfield is below 60ppm, that makes the water hardness in in Bruntsfield is rated as soft water.

What does this mean?

The water being supplied to your home in Bruntsfield contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which means they should last longer.

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You don't need to add a water softener to the water in Bruntsfield.

Bruntsfield No Water

If you have no water in your Bruntsfield home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Bruntsfield.

If there is no water at your Bruntsfield home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Bruntsfield.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Bruntsfield water leak or flooding

Bruntsfield water problems can include anything from flooding or a leak, to a burst water main in your Bruntsfield home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Bruntsfield property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the Scottish Water website and fill out the online form.

Why does the water in Bruntsfield taste strange?

If you notice a change in taste or smell with your Bruntsfield water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Bruntsfield water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Bruntsfield water.

If you have questions about your water's taste, smell, or appearance, you can speak to Scottish Water via the contact channels listed above.

Broadband Speed in Bruntsfield EH10

Bruntsfieldinternet connected globe

The broadband speed you get at your Bruntsfield home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test the speed of your connection and see how it compares to the average broadband speed for Bruntsfield with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Bruntsfield Average Download Speed Bruntsfield Average Upload Speed
83.80 Mbps 14.70 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Bruntsfield. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection available.

What to look for when picking a broadband provider in Bruntsfield?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. To ease the pressure, we've covered four main points to think about when picking a broadband provider in Bruntsfield.

Availability

The first thing to consider when picking a broadband provider in Bruntsfield is what's available. The majority of homes in Bruntsfield should have access to fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Bruntsfield?

  • Fibre broadband
    • This is the fastest available internet connection in Bruntsfield
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Bruntsfield homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Bruntsfield.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Bruntsfield.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Bruntsfield broadband value for money

Bruntsfield broadband bill

You also need to consider how much it costs for the broadband in Bruntsfield. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal before you sign up to a internet service in Bruntsfield. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Bruntsfield Broadband Reliability

How reliable the broadband is in Bruntsfield must also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work is really important.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Bruntsfield home is something to think about.

Bruntsfield broadband customer service

Finally, the customer service of your Bruntsfield broadband internet is extremely important. You might never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that can deal with your problem quickly and efficiently is definitely something worth considering when selecting an internet provider in Bruntsfield.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Bruntsfield have about their internet connection.

Broadband FAQs

How fast is the broadband in Bruntsfield?

The average speed of broadband in Bruntsfield is:

Bruntsfield Average Download Speed Bruntsfield Average Upload Speed
83.80 Mbps 14.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Bruntsfield, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Bruntsfield property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on what you will be using the internet for. Take a look at this table for a general idea the kind of broadband speed you should choose for a broadband service in Bruntsfield.

Frequent internet uses Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Bruntsfield

Corded telephone area code Bruntsfield

The telephone area code, sometimes called the landline dialling code, for Bruntsfield is 01806. If you call someone in Bruntsfield, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 Bruntsfield call cost?

If you have calls included with your landline or mobile tariff, then the call cost will probably be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Bruntsfield

Residents in Bruntsfield can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Bruntsfield home to the gas network and electricity grid.

More often than not you won't need to speak to the Bruntsfield distribution network operator, but should you ever need to, you can find the distribution network operator for Bruntsfield in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Bruntsfield

The electricity distribution network operator for Bruntsfield is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Bruntsfield

There are no power plants within a 10 mile radius of Bruntsfield.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Bruntsfield

Perhaps you're wondering which towns and cities are within reach of Bruntsfield, in the table below you can see the closest five municipalities to Bruntsfield.

Closest five municipalities to Bruntsfield
Municipality Distance from Bruntsfield
Sighthill 0.17 miles
Stenhouse 0.17 miles
Slateford 1.11 miles
Longstone 1.11 miles
Balerno 1.11 miles