Utilities in <u>Buckie

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Your Complete Guide to Utilities in Buckie

If you've moved and have questions about Buckie? Our comprehensive utilities guide to Buckie will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Buckie water and sewerage. Keep reading to learn everything about utilities in Buckie.

About Buckie, Aberdeenshire

Buckie AB56 has a population of 8,273 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Buckie?

Buckie water services are provided by Scottish Water. Here are the main contact numbers for Scottish Water:

How to reach your water provider in Buckie

Ringing a contact number for Scottish Water is just one method of contact to talk about your Buckie water account.

In the table below we have listed the main telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Buckie

Water bill in Buckie

Water rates in Buckie are based on if your home has a water meter or not. It's easy to find out if your Buckie water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Buckie water rates will have a meter number listed on their water bills.

Metered Customers in Buckie

Customers that have a water meter at their Buckie home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Buckie home.

Unmetered Customers in Buckie

Customers who don't have a meter at their Buckie home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Buckie home.

The rate unmetered customers pay for water in Buckie is going to be based on the rateable value of your home. The rateable value of your Buckie water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Buckie could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How do I pay my Buckie water bill?

You will first need to register with Scottish Water. Once you've registered an account with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Buckie bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Buckie?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Buckie AB56, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Buckie Water Frequently Asked Questions

Below we have answered some common questions that customers in Buckie have about their water supply.

Frequently Asked Questions About Water in Buckie

Is the tap water in Buckie safe to drink?

Yes! It's safe to drink the tap water in Buckie. You can rest assured that Buckie water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Buckie water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Buckie water to make it drinkable.

Where does the water in Buckie come from?

There are three main sources of water that supply Buckie:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Buckie

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Buckie is fewer than 60ppm, this means the water in in Buckie is rated as soft water.

What does this mean?

The water being supplied to your home in Buckie contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Buckie.

Buckie No Water

If there isn't any running water in your Buckie home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Buckie.

If there is no water at your Buckie home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Buckie.

If there is no cold water, not even a trickle, contact Scottish Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Scottish Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Buckie water leak or flooding

Buckie water problems might include anything from a leak, a burst water main, or flooding in your Buckie home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Buckie property, you must do one of the following as soon as possible:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Why does the water in Buckie taste strange?

If you notice a change in taste or smell with your Buckie water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Buckie water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Buckie water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water on the contact details above.

Broadband Speed in Buckie AB56

Buckieinternet connected globe

The speed of your broadband connection at your Buckie home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average internet speed in Buckie with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Buckie Average Download Speed Buckie Average Upload Speed
47.20 Mbps 9.70 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Buckie. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one currently available.

What to look for when choosing an internet provider in Buckie?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider could feel daunting. Worry not, we've covered four main points worth considering before choosing an internet provider in Buckie.

Availability

The first thing you need to think about whilst choosing an internet provider in Buckie is the issue of availability. The majority of homes in Buckie should have access to fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Buckie?

  • Fibre broadband
    • This is fastest connection that's currently available in Buckie
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Buckie homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Buckie.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Buckie.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Buckie broadband cost

Buckie broadband bill

You should also think about the monthly cost of broadband in Buckie. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal when you sign up for a broadband connection in Buckie. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Buckie Broadband Reliability

How reliable the broadband is in Buckie must also be considered, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Buckie home is something to think about.

Buckie broadband technical support

Our final tip, the technical support for your Buckie broadband internet is really important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue efficiently and quickly is definitely something worth considering when selecting an internet provider in Buckie.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Buckie have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Buckie?

The average speed of broadband in Buckie is:

Buckie Average Download Speed Buckie Average Upload Speed
47.20 Mbps 9.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Buckie, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Buckie house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Check out the table below for a general idea the kind of broadband speed you should pick when getting connected in Buckie.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Buckie

Corded telephone area code Buckie

The telephone dialling code, sometimes called the area code, for Buckie is 01806. If you're calling somebody in Buckie, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Buckie call cost?

If calls are included with your landline or mobile tariff, the cost of the call should be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Electricity and Gas in Buckie

Residents of Buckie are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Buckie home to the gas network and electricity grid.

In many cases you will never need to ever contact the Buckie distribution network operator, but should the need arise, you can find the distribution network operator for Buckie below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Buckie

The electricity distribution network operator for Buckie is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Buckie

There are no power plants within a 10 mile radius of Buckie.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Buckie

If you've ever wondered which municipalities are nearby Buckie, in the table below you can see the five nearest towns and cities to Buckie.

Closest five municipalities to Buckie
Municipality Distance from Buckie
Rothiemay 9.99 miles
Rhynie 9.99 miles
Lumsden 9.99 miles
Kennethmont 9.99 miles
Glass 9.99 miles