Your Complete Guide to Utilities in Cardross

If you've moved and have questions about Cardross? Our comprehensive utilities guide to Cardross is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Cardross water and sewerage. Keep reading to learn everything about utilities in Cardross.

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About Cardross, Argyll and Bute

Cardross G82 has a population of 2,193 and is located in the county of Argyll and Bute. Argyll and Bute has a population of 86,260 people.

Who supplies my water in Cardross?

Cardross water services are provided by Scottish Water. Here are the main contact numbers for Scottish Water:

How to get in touch with the water supplier in Cardross

Calling a phone number for Scottish Water is just one method of contact to talk about your Cardross water issues.

In the table below you will find the phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365

Write to Scottish Water

You can also get in touch with Scottish Water, by composing a letter or sending an email. You can also submit your request on the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you should use the following email address:

Scottish Water Email Address
[email protected]
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Water rates in Cardross

Water bill in Cardross

Water rates in Cardross depend on whether your home has a water meter or not. It's easy to find out if your Cardross water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Cardross water rates will have a meter number listed on their water bills.

Metered Customers in Cardross

Customers with a water meter at their Cardross property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Cardross home.

Unmetered Customers in Cardross

Customers without a meter at their Cardross home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Cardross home.

As an unmetered customer, the rate you pay for water in Cardross is going to be based on the rateable value of your home. The rateable value of your Cardross water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Cardross might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How do I pay my Cardross water bill?

First, you must sign up and register with Scottish Water. Once you've registered an account with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Cardross bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Cardross?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Cardross G82, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Cardross Water Frequently Asked Questions

Below we have answered some common questions that customers in Cardross have about their water supply.

Frequently Asked Questions About Water in Cardross

Is tap water in Cardross safe to drink?

Yes! The tap water is safe to drink in Cardross. You can rest assured that Cardross water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Cardross water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Cardross water to make it drinkable.

Where does the water in Cardross come from?

There are three main sources of water that supply Cardross:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Cardross

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Cardross is below 60ppm, this means the water in in Cardross is rated as soft water.

What does this mean?

The water supply to your home in Cardross contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which extends their lifespan.

Selectra recommends

You shouldn't need to use a water softener at your home in Cardross.

Cardross No Water

If there isn't any running water in your Cardross home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Cardross.

If there is no water at your Cardross home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Cardross.

If you don't have any cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Cardross water leak or flooding

Cardross water problems can include anything from a leak, a burst water main, or flooding in your Cardross home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Cardross property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Scottish Water website and fill out the online form.

Why does the water in Cardross taste strange?

If you find the taste or smell is different with your Cardross water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Cardross water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Cardross water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Scottish Water using the contact information above.

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Broadband in Cardross G82

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The speed of your broadband connection at your Cardross home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test the speed of your connection and see if it matches the average broadband speed for Cardross with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Cardross Average Download Speed Cardross Average Upload Speed
92.40 Mbps 14.20 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Cardross. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one currently available.

Things to consider when choosing an internet provider in Cardross?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. Worry not, let's take a look at the top four points worth considering before choosing an internet provider in Cardross.

Availability

The first thing to consider when choosing an internet provider in Cardross is the availability. The majority of homes in Cardross can take advantage of fibre or 'superfast' connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Cardross?

  • Fibre broadband
    • This is the fastest available internet connection in Cardross
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Cardross homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Cardross.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Cardross.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Cardross broadband cost

Cardross broadband bill

You also need to consider the price you pay for broadband in Cardross. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the small print of the offer before you sign up to a broadband connection in Cardross. There are some providers that will increase the price you pay during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

Cardross Broadband Reliability

The reliability of broadband in Cardross must also be considered, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Cardross home is going to be important.

Cardross broadband technical support

Finally, the customer service of your Cardross broadband connection is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Cardross.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Cardross ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Cardross?

The average speed of broadband in Cardross is:

Cardross Average Download Speed Cardross Average Upload Speed
92.40 Mbps 14.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Cardross, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Cardross house. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Take a look at this table to find out the kind of broadband speed you should pick for a broadband service in Cardross.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

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What's the telephone dialling code of Cardross

Corded telephone area code Cardross

The telephone area code, sometimes called the landline dialling code, for Cardross is 01806. If you're calling somebody in Cardross, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Cardross call cost?

If calls are included with your mobile or landline tariff, the cost of the call will probably be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Cardross

People living in Cardross can choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Cardross home to the gas and electricity networks.

More often than not you won't need to speak to the Cardross distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Cardross in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Cardross

The electricity distribution network operator for Cardross is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email [email protected]
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Cardross

There are no power plants within a 10 mile radius of Cardross.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Cardross

You might be wondering which municipalities are nearby Cardross, in the below table you will find the five nearest towns and cities to Cardross.

Closest five municipalities to Cardross
Municipality Distance from Cardross
Tarbet 2.75 miles
Renton 2.75 miles
Luss 2.75 miles
Gartocharn 2.75 miles
Bonhill 2.75 miles