Utilities in <u>Cleveden

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Your Complete Guide to Utilities in Cleveden

If you've moved and have questions about Cleveden? Our comprehensive utilities guide to Cleveden will explain in detail everything about broadband, area codes, power generation and energy distributors, and Cleveden water and sewerage. Keep reading to learn everything about utilities in Cleveden.

About Cleveden, Glasgow

Cleveden G12 is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Cleveden?

Cleveden water utilities are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Cleveden

Ringing a contact number for Scottish Water is just one method of contact to talk about your Cleveden water problems.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, either by email or with a letter in the post. You can also send your request via the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Cleveden

Water bill in Cleveden

Water rates in Cleveden depend on whether your home has a water meter or not. It's easy to find out if your Cleveden water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Cleveden water rates will have a meter number listed on their water bills.

Metered Customers in Cleveden

Customers that have a water meter at their Cleveden home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Cleveden home.

Unmetered Customers in Cleveden

Customers who don't have a meter at their Cleveden home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Cleveden home.

As an unmetered customer, the rate you pay for water in Cleveden will be based on the rateable value of your home. The rateable value part of your Cleveden water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Cleveden might work out cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How do I pay my Cleveden water bill?

You will first need to register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Cleveden bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Cleveden?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Cleveden G12, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Cleveden Water Frequently Asked Questions

Below we have answered some common questions that customers in Cleveden have about their water supply.

Frequently Asked Questions About Water in Cleveden

Is the tap water in Cleveden safe to drink?

Yes! The tap water is safe to drink in Cleveden. You can rest assured that Cleveden water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Cleveden water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Cleveden water to make it drinkable.

Where does the water in Cleveden come from?

There are three main sources of water that supply Cleveden:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Cleveden

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Cleveden is less than 60ppm, that means the water hardness in in Cleveden is rated as soft water.

What does this mean?

The water supply to your home in Cleveden contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Cleveden.

Cleveden No Water

If you have no water in your Cleveden home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Cleveden.

If there is no water at your Cleveden home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Cleveden.

If you don't have any cold water, not even a trickle, contact Scottish Water for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Cleveden water leak or flooding

Cleveden water problems can include anything from flooding or a leak, to a burst water main in your Cleveden home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Cleveden property, you need to do one of the following as quickly as you can:

  1. Contact Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Cleveden taste strange?

If you find the taste or smell is different with your Cleveden water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Cleveden water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Cleveden water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Scottish Water on the contact details above.

Broadband Speed in Cleveden G12

Clevedeninternet connected globe

The broadband speed you get at your Cleveden home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test the speed of your connection and see if it matches the average internet speed in Cleveden with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Cleveden Average Download Speed Cleveden Average Upload Speed
83.60 Mbps 13.80 Mbps
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The internet connection type you have can affect the speed you get at your home in Cleveden. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one currently available.

What should you consider when picking a broadband provider in Cleveden?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, let's take a look at the top four points to think about when picking a broadband provider in Cleveden.

Availability

The first thing you need to think about when picking a broadband provider in Cleveden is the availability. The majority of homes in Cleveden should have access to fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Cleveden?

  • Fibre broadband
    • This is fastest connection that's currently available in Cleveden
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Cleveden homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Cleveden.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Cleveden.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Cleveden broadband value for money

Cleveden broadband bill

Another important consideration is the monthly cost of broadband in Cleveden. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. You should always look in the small print of the offer when you sign up for a broadband connection in Cleveden. Some providers may even increase the price during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Cleveden Broadband Reliability

How reliable the broadband is in Cleveden also needs consideration, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Cleveden home will be an important thing to consider.

Cleveden broadband customer service

Lastly, the technical support for your Cleveden internet connection is extremely important. There's a good chance you will never need to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that can deal with your problem in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Cleveden.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Cleveden have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Cleveden?

The average internet speed in Cleveden is:

Cleveden Average Download Speed Cleveden Average Upload Speed
83.60 Mbps 13.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Cleveden, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Cleveden property. This means it's very fast and extremely reliable. Currently, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Have a look at the following table for a rough guide to the kind of broadband speed you should choose when signing up for broadband in Cleveden.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the landline area code in Cleveden

Corded telephone area code Cleveden

The landline area code, sometimes called the dialling code, for Cleveden is 01806. When making a call to someone in Cleveden, and you are not in the same area, you must add 01806 to the number you'd like to call.

How much does an 01806 Cleveden call cost?

If calls are included with your landline or mobile, then the call cost is likely to be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Cleveden

Residents of Cleveden are able to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Cleveden home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Cleveden distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Cleveden in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Cleveden

The electricity distribution network operator for Cleveden is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Cleveden

There are no power plants within a 10 mile radius of Cleveden.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Near Cleveden

Perhaps you're wondering which towns and cities are close to Cleveden, in the below table you will find the closest five municipalities to Cleveden.

Closest five municipalities to Cleveden
Municipality Distance from Cleveden
Dowanhill -
Hillhead -
Hyndland -
Kelvindale -
Yoker 0.63 miles