Utilities in <u>Colinton

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Your Complete Guide to Utilities in Colinton

Are you moving and want to know more about Colinton? Our comprehensive utilities guide to Colinton will help you to find out everything about broadband, area codes, power generation and energy distributors, and Colinton water and sewerage. Keep reading to learn everything about utilities in Colinton.

About Colinton, Edinburgh

Colinton EH13 has a population of 5,916 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Colinton?

Colinton water services are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Colinton

Speaking to an advisor at Scottish Water is one of many contact methods to talk about your Colinton water account.

In the table below you will find the contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, either by email or with a letter in the post. You can also submit your request on the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Colinton

Water bill in Colinton

Water rates in Colinton will vary depending on if your home has a water meter or not. You can easily find out whether your Colinton water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Colinton water rates will have a meter number listed on their water bills.

Metered Customers in Colinton

Customers that have a water meter at their Colinton house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Colinton home.

Unmetered Customers in Colinton

Customers without a meter at their Colinton home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Colinton home.

The rate unmetered customers pay for water in Colinton is going to be based on the rateable value of your home. The rateable value calculation of your Colinton water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, installing a water meter at your Colinton could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How do I pay my Colinton water bill?

First of all, you will need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Colinton bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Colinton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Colinton EH13, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Colinton Water Frequently Asked Questions

Below we have answered some common questions that customers in Colinton have about their water supply.

Frequently Asked Questions About Water in Colinton

Is the tap water in Colinton safe to drink?

Yes! You can drink the tap water in Colinton. You can rest assured that Colinton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Colinton water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Colinton water to make it drinkable.

Where does the water in Colinton come from?

There are three main sources of water that supply Colinton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Colinton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Colinton is fewer than 60ppm, that means the water hardness in in Colinton is rated as soft water.

What does this mean?

The water being supplied to your home in Colinton contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which means they should last longer.

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You don't need to add a water softener to the water in Colinton.

Colinton No Water

If there isn't any running water in your Colinton home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Colinton.

If there is no water at your Colinton home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Colinton.

If your home has no cold water, not even a trickle, contact Scottish Water for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Colinton water leak or flooding

Colinton water problems might include anything from a leak, a burst water main, or flooding in your Colinton home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Colinton property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Why does the water in Colinton taste strange?

If you detect a difference in smell or taste of your Colinton water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Colinton water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Colinton water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water using the contact information above.

Internet in Colinton EH13

Colintoninternet connected globe

The speed of your broadband connection at your Colinton home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average broadband speed for Colinton with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Colinton Average Download Speed Colinton Average Upload Speed
118.90 Mbps 22.30 Mbps
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The type of internet connection you have can affect your download and upload speed in Colinton. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection currently available.

What to look for when picking a broadband provider in Colinton?

These days, the internet is as important as other essential utilities, maybe even more important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, let's take a look at the top four points worth considering before picking a broadband provider in Colinton.

Availability

The first point to bear in mind before picking a broadband provider in Colinton is what's available. Whilst many homes in Colinton can take advantage of superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Colinton?

  • Fibre broadband
    • This is the fastest type of connection you can get in Colinton
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Colinton homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Colinton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Colinton.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Colinton broadband cost

Colinton broadband bill

You should also think about the price you pay for broadband in Colinton. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer before you sign up to a internet service in Colinton. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

Colinton Broadband Reliability

The reliability of the broadband connection is in Colinton should also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to stay in touch with work is really important.

The times when we're not working we're watching movies online or gaming online that without a reliable internet connection for your Colinton home is something to think about.

Colinton broadband customer service

Lastly, the customer service of your Colinton internet connection is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query quickly and efficiently is a strong plus when you choose a broadband provider in Colinton.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Colinton have about broadband internet.

Broadband FAQs

What's the average broadband speed in Colinton?

The average internet speed in Colinton is:

Colinton Average Download Speed Colinton Average Upload Speed
118.90 Mbps 22.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Colinton, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Colinton home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

What speed internet is best for me?

That would depend on how you will use the internet. Have a look at the following table for a rough guide to which speed you should pick when getting connected in Colinton.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Colinton

Corded telephone area code Colinton

The telephone dialling code, sometimes called the area code, for Colinton is 01806. When making a call to someone in Colinton, and you're located in a different region, you should add 01806 before the number you're trying to call.

How much does an 01806 Colinton call cost?

If calls are included with your landline or mobile tariff, then the call cost is likely to be included as part of your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Colinton

Residents in Colinton are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Colinton home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Colinton distribution network operator, but if you do, you can find the distribution network operator for Colinton below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Colinton

The electricity distribution network operator for Colinton is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Colinton

There are no power plants within a 10 mile radius of Colinton.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Colinton

Perhaps you're wondering which towns and cities are nearby Colinton, in the below table you will find the five nearest towns and cities to Colinton.

Closest five municipalities to Colinton
Municipality Distance from Colinton
Longstone 1.83 miles
Balerno 1.83 miles
Currie 1.83 miles
Juniper Green 1.83 miles
Wester Hailes 1.83 miles