Utilities in <u>Comely Bank

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A Complete Guide to Utilities in Comely Bank

If you just moved and have some questions about Comely Bank? Our comprehensive utilities guide to Comely Bank will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Comely Bank water and sewerage. Keep reading to learn everything about utilities in Comely Bank.

About Comely Bank, Edinburgh

Comely Bank EH4 has a population of 3,480 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Comely Bank?

Comely Bank water utilities are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Comely Bank

Calling a phone number for Scottish Water is one of many options to talk about your Comely Bank water problems.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Comely Bank

Water bill in Comely Bank

Water rates in Comely Bank depend on whether your home has a water meter or not. It's easy to find out if your Comely Bank water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Comely Bank water rates will have a meter number listed on their water bills.

Metered Customers in Comely Bank

Customers who have a water meter installed at their Comely Bank home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Comely Bank home.

Unmetered Customers in Comely Bank

Customers who don't have a meter at their Comely Bank home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Comely Bank home.

As an unmetered customer, the rate you pay for water in Comely Bank will be based on the rateable value of your home. The rateable value of your Comely Bank water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, installing a water meter at your Comely Bank could be cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How do I pay my Comely Bank water bill?

First, you must sign up and register with Scottish Water. Once you've registered an account with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Comely Bank bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Comely Bank?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Comely Bank EH4, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Comely Bank Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Comely Bank have about their water supply.

Frequently Asked Questions About Water in Comely Bank

Is water from the tap in Comely Bank safe to drink?

Yes! The tap water is safe to drink in Comely Bank. You can rest assured that Comely Bank water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Comely Bank water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Comely Bank water to make it drinkable.

Where does the water in Comely Bank come from?

There are three main sources of water that supply Comely Bank:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Comely Bank

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Comely Bank is fewer than 60ppm, that makes the water hardness in in Comely Bank is rated as soft water.

What does this mean?

The clean water supply to your home in Comely Bank contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Comely Bank.

Comely Bank No Water

If there isn't any running water in your Comely Bank home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Comely Bank.

If there is no water at your Comely Bank home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Comely Bank.

If your home has no cold water, not even a trickle, contact Scottish Water for help. You can also try the following:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Comely Bank water leak or flooding

Comely Bank water problems can include anything from flooding or a leak, to a burst water main in your Comely Bank home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Comely Bank property, you must do one of the following as soon as possible:

  1. Call Scottish Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Scottish Water website and fill in the form to report the problem.

Why does the water in Comely Bank taste strange?

If you find the taste or smell is different with your Comely Bank water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Comely Bank water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Comely Bank water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Scottish Water on the contact details above.

Broadband in Comely Bank EH4

Comely Bankinternet connected globe

The speed of your broadband connection at your Comely Bank home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average connection speed for Comely Bank with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Comely Bank Average Download Speed Comely Bank Average Upload Speed
70.40 Mbps 13.40 Mbps
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The internet connection type you have can affect the speed you get at your home in Comely Bank. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection currently available.

What should you consider when choosing an internet provider in Comely Bank?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, we've listed the four important points worth considering before choosing an internet provider in Comely Bank.

Availability

The first thing to consider whilst choosing an internet provider in Comely Bank is the availability. The majority of homes in Comely Bank should have access to superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Comely Bank?

  • Fibre broadband
    • This is the fastest available internet connection in Comely Bank
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Comely Bank homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Comely Bank.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Comely Bank.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Comely Bank broadband value for money

Comely Bank broadband bill

You should also think about the monthly cost of broadband in Comely Bank. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal before you commit to a broadband connection in Comely Bank. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Comely Bank Broadband Reliability

The reliability of the broadband connection is in Comely Bank also needs consideration, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to do your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Comely Bank home will be an important thing to consider.

Comely Bank broadband technical support

Lastly, the technical support for your Comely Bank internet connection is extremely important. You might never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Comely Bank.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Comely Bank have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in Comely Bank?

The average broadband speed in Comely Bank is:

Comely Bank Average Download Speed Comely Bank Average Upload Speed
70.40 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Comely Bank, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Comely Bank house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on how you will use the internet. Have a look at the following table for a rough guide to which speed you should choose when getting connected in Comely Bank.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the landline area code in Comely Bank

Corded telephone area code Comely Bank

The telephone dialling code, sometimes called the area code, for Comely Bank is 01806. If you call someone in Comely Bank, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Comely Bank call cost?

If calls are included with your landline or mobile, the cost of the call is likely to be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are uncertain whether you have a plan that includes calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Comely Bank

Residents of Comely Bank are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Comely Bank home to the electricity grid and gas networks.

In many cases you won't need to contact the Comely Bank distribution network operator, but should the need arise, you can find the distribution network operator for Comely Bank below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Comely Bank

The electricity distribution network operator for Comely Bank is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Comely Bank

There are no power plants within a 10 mile radius of Comely Bank.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Comely Bank

Perhaps you're wondering which towns and cities are within reach of Comely Bank, we've found the five nearest towns and cities to Comely Bank.

Closest five municipalities to Comely Bank
Municipality Distance from Comely Bank
Barnton -
Cramond -
West End 0.92 miles
Fountainbridge 0.92 miles