Utilities in <u>Cove Bay

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Your Complete Guide to Utilities in Cove Bay

Are you moving and want to know more about Cove Bay? Our utilities guide to Cove Bay will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Cove Bay water and sewerage. Keep reading to learn everything about utilities in Cove Bay.

About Cove Bay, Aberdeenshire

Cove Bay AB12 has a population of 7,199 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Cove Bay?

Cove Bay water services are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Cove Bay

Ringing a contact number for Scottish Water is one of many contact methods to deal with your Cove Bay water problems.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Cove Bay

Water bill in Cove Bay

Water rates in Cove Bay will vary depending on if your home has a water meter or not. You can easily check if your Cove Bay water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Cove Bay water rates will have a meter number listed on their water bills.

Metered Customers in Cove Bay

Customers who have a water meter installed at their Cove Bay home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Cove Bay home.

Unmetered Customers in Cove Bay

Customers without a meter at their Cove Bay home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Cove Bay home.

As an unmetered customer, the rate you pay for water in Cove Bay is based on the rateable value of your home. The rateable value part of your Cove Bay water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, having a water meter installed at your Cove Bay might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Cove Bay water bill?

You will first need to register with Scottish Water. After you register your details with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Cove Bay bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Cove Bay?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Cove Bay AB12, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Cove Bay Water Frequently Asked Questions

Below we have answered some common questions that customers in Cove Bay have about their water supply.

Frequently Asked Questions About Water in Cove Bay

Is water from the tap in Cove Bay safe to drink?

Yes! It's safe to drink the tap water in Cove Bay. You can rest assured that Cove Bay water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Cove Bay water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Cove Bay water to make it drinkable.

Where does the water in Cove Bay come from?

There are three main sources of water that supply Cove Bay:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Cove Bay

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Cove Bay is fewer than 60ppm, that makes the water hardness in in Cove Bay is rated as soft water.

What does this mean?

The clean water supply to your home in Cove Bay contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Cove Bay.

Cove Bay No Water

If there isn't any running water in your Cove Bay home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Cove Bay.

If there is no water at your Cove Bay home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Cove Bay.

If your home has no cold water, not even a trickle, contact Scottish Water for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Scottish Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Cove Bay water leak or flooding

Cove Bay water problems can include anything from a burst water main or flooding, to a leak in your Cove Bay home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Cove Bay property, you need to do one of the following as quickly as you can:

  1. Call Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Cove Bay taste strange?

If you detect a difference in smell or taste of your Cove Bay water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Cove Bay water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Cove Bay water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water via the contact channels listed above.

Broadband Speed in Cove Bay AB12

Cove Bayinternet connected globe

The speed of your internet connection at your Cove Bay home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and see how it compares to the average internet speed in Cove Bay with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Cove Bay Average Download Speed Cove Bay Average Upload Speed
88.00 Mbps 36.80 Mbps
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The type of internet connection you have can affect the speed you get at your home in Cove Bay. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK it's the only type of internet connection available.

What should you consider when searching for a broadband provider in Cove Bay?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider might seem daunting at first. To ease the pressure, let's take a look at the top four points worth considering before searching for a broadband provider in Cove Bay.

Availability

The first thing you need to think about whilst searching for a broadband provider in Cove Bay is what's available. Most homes in Cove Bay can take advantage of superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Cove Bay?

  • Fibre broadband
    • This is fastest connection that's currently available in Cove Bay
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Cove Bay homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Cove Bay.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Cove Bay.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Cove Bay broadband cost

Cove Bay broadband bill

You should also think about how much it costs for the broadband in Cove Bay. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the terms and conditions of the deal when you sign up for a broadband connection in Cove Bay. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Cove Bay Broadband Reliability

The reliability of broadband in Cove Bay should also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to do your work can be extremely important.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Cove Bay home will be an important thing to consider.

Cove Bay broadband customer support

Lastly, the technical support for your Cove Bay broadband internet is extremely important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue quickly and efficiently should be considered when you choose a broadband provider in Cove Bay.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Cove Bay have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Cove Bay?

The average internet speed in Cove Bay is:

Cove Bay Average Download Speed Cove Bay Average Upload Speed
88.00 Mbps 36.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Cove Bay, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Cove Bay house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Have a look at the following table for a general idea the kind of broadband speed you should pick when getting connected in Cove Bay.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the landline area code in Cove Bay

Corded telephone area code Cove Bay

The telephone dialling code, sometimes called the area code, for Cove Bay is 01806. If you call someone in Cove Bay, and you are in a different area, you must add 01806 before the number you're trying to call.

How much does an 01806 Cove Bay call cost?

If you have calls included with your landline or mobile, the phone call is likely to be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Cove Bay

Residents of Cove Bay are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Cove Bay home to the electricity grid and gas networks.

Most of the time you won't need to contact the Cove Bay distribution network operator, but should the need arise, you can quickly find out which DNO covers Cove Bay in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Cove Bay

The electricity distribution network operator for Cove Bay is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Cove Bay

There are no power plants within a 10 mile radius of Cove Bay.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Cove Bay

Perhaps you're wondering which towns and cities are within reach of Cove Bay, in the below table you will find the five nearest towns and cities to Cove Bay.