Utilities in <u>Craigiebuckler

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A Complete Guide to Utilities in Craigiebuckler

If you just moved and have some questions about Craigiebuckler? Our utilities guide to Craigiebuckler is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Craigiebuckler water and sewerage. Keep reading to learn everything about utilities in Craigiebuckler.

About Craigiebuckler, Aberdeenshire

Craigiebuckler AB15 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Craigiebuckler?

Craigiebuckler water services are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to get in touch with the water supplier in Craigiebuckler

Calling a phone number for Scottish Water is one of many options to deal with your Craigiebuckler water issues.

In the table below you will find the phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, you have the choice of posting a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Craigiebuckler

Water bill in Craigiebuckler

Water rates in Craigiebuckler are based on if your home has a water meter or not. You can easily find out whether your Craigiebuckler water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Craigiebuckler water rates will have a meter number listed on their water bills.

Metered Customers in Craigiebuckler

Customers who have a water meter installed at their Craigiebuckler property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Craigiebuckler home.

Unmetered Customers in Craigiebuckler

Customers without a meter at their Craigiebuckler home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Craigiebuckler home.

Water rates for unmetered customers in Craigiebuckler is based on the rateable value of your home. The rateable value part of your Craigiebuckler water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, installing a water meter at your Craigiebuckler might work out cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How do I pay my Craigiebuckler water bill?

You will first need to register with Scottish Water. Once you've registered an account with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Craigiebuckler bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Craigiebuckler?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Craigiebuckler AB15, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Craigiebuckler Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Craigiebuckler have about their water supply.

Frequently Asked Questions About Water in Craigiebuckler

Is tap water in Craigiebuckler safe to drink?

Yes! You can drink the tap water in Craigiebuckler. You can rest assured that Craigiebuckler water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Craigiebuckler water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Craigiebuckler water to make it drinkable.

Where does the water in Craigiebuckler come from?

There are three main sources of water that supply Craigiebuckler:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Craigiebuckler

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Craigiebuckler is fewer than 60ppm, that makes the water hardness in in Craigiebuckler is rated as soft water.

What does this mean?

The water being supplied to your home in Craigiebuckler contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Craigiebuckler.

Craigiebuckler No Water

If there isn't any running water in your Craigiebuckler home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Craigiebuckler.

If there is no water at your Craigiebuckler home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Craigiebuckler.

If there is no cold water, not even a trickle, contact Scottish Water for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Craigiebuckler water leak or flooding

Craigiebuckler water problems could be anything from a burst water main or flooding, to a leak in your Craigiebuckler home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Craigiebuckler property, you must do one of the following as soon as possible:

  1. Ring Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the Scottish Water website and complete the online form to report the issue.

Why does the water in Craigiebuckler taste strange?

If you detect a difference in smell or taste of your Craigiebuckler water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Craigiebuckler water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Craigiebuckler water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water on the contact details above.

Broadband Speed in Craigiebuckler AB15

Craigiebucklerinternet connected globe

The speed of your broadband connection at your Craigiebuckler home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and see how it compares to the average internet speed in Craigiebuckler with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Craigiebuckler Average Download Speed Craigiebuckler Average Upload Speed
88.00 Mbps 36.80 Mbps
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The type of internet connection you have can have an effect on the speed you get in Craigiebuckler. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection available.

Things to consider when choosing an internet provider in Craigiebuckler?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, let's take a look at the top four points worth considering before choosing an internet provider in Craigiebuckler.

Availability

The first point to bear in mind when choosing an internet provider in Craigiebuckler is the issue of availability. Whilst many homes in Craigiebuckler should be able to enjoy fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Craigiebuckler?

  • Fibre broadband
    • This is fastest connection that's currently available in Craigiebuckler
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Craigiebuckler homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Craigiebuckler.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Craigiebuckler.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Craigiebuckler broadband cost

Craigiebuckler broadband bill

You should also think about the monthly cost of broadband in Craigiebuckler. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal when you sign up for a internet connection in Craigiebuckler. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Craigiebuckler Broadband Reliability

How reliable the broadband is in Craigiebuckler should also be considered, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to do your work is really important.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Craigiebuckler home is going to be important.

Craigiebuckler broadband technical support

Finally, the customer service of your Craigiebuckler internet connection is really important. There's a good chance you will never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Craigiebuckler.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Craigiebuckler have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Craigiebuckler?

The average speed of broadband in Craigiebuckler is:

Craigiebuckler Average Download Speed Craigiebuckler Average Upload Speed
88.00 Mbps 36.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Craigiebuckler, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Craigiebuckler property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Take a look at this table for a general idea the kind of broadband speed you should pick when getting connected in Craigiebuckler.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Craigiebuckler

Corded telephone area code Craigiebuckler

The telephone dialling code, sometimes called the area code, for Craigiebuckler is 01806. If you call someone in Craigiebuckler, and you're located in a different region, you will need to add 01806 to the number you're calling.

How much does an 01806 Craigiebuckler call cost?

If you have calls included with your mobile or landline tariff, the cost of the call will probably be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Craigiebuckler

People living in Craigiebuckler are free to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Craigiebuckler home to the gas and electricity networks.

In many cases you will never need to ever contact the Craigiebuckler distribution network operator, but should you ever need to, you can find the distribution network operator for Craigiebuckler in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Craigiebuckler

The electricity distribution network operator for Craigiebuckler is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Craigiebuckler

There are no power plants within a 10 mile radius of Craigiebuckler.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Near Craigiebuckler

If you've ever wondered which municipalities are close to Craigiebuckler, in the below table you will find the five nearest towns and cities to Craigiebuckler.