Utilities in <u>Crookston

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Your Complete Guide to Utilities in Crookston

If you just moved and have some questions about Crookston? Our complete guide to utilities in Crookston is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Crookston water and sewerage. Keep reading to learn everything about utilities in Crookston.

About Crookston, Glasgow

Crookston G53 has a population of 7,782 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Crookston?

Crookston water services are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to reach your water provider in Crookston

Calling a phone number for Scottish Water is one of many options to discuss your Crookston water issues.

In the table below we have listed the main telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Crookston

Water bill in Crookston

Water rates in Crookston depend on whether your home has a water meter or not. You can easily find out whether your Crookston water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Crookston water rates will have a meter number listed on their water bills.

Metered Customers in Crookston

Customers who have a water meter installed at their Crookston home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Crookston home.

Unmetered Customers in Crookston

Customers who don't have a meter at their Crookston home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Crookston home.

The rate unmetered customers pay for water in Crookston will be based on the rateable value of your home. The rateable value part of your Crookston water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Crookston might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Crookston water bill?

First of all, you will need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Crookston bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Crookston?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Crookston G53, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Crookston Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Crookston have about their water supply.

Frequently Asked Questions About Water in Crookston

Is tap water in Crookston safe to drink?

Yes! You can drink the tap water in Crookston. You can rest assured that Crookston water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Crookston water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Crookston water to make it drinkable.

Where does the water in Crookston come from?

There are three main sources of water that supply Crookston:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Crookston

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Crookston is less than 60ppm, this means the water in in Crookston is rated as soft water.

What does this mean?

The water supply to your home in Crookston contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which extends their lifespan.

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Water softener isn't needed at your home in Crookston.

Crookston No Water

If you have no water in your Crookston home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Crookston.

If there is no water at your Crookston home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Crookston.

If there is no cold water, not even a trickle, contact Scottish Water for help. You can also try the following:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Crookston water leak or flooding

Crookston water problems might include anything from flooding or a leak, to a burst water main in your Crookston home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Crookston property, you need to do one of the following as quickly as you can:

  1. Call Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Crookston taste strange?

If you detect a difference in smell or taste of your Crookston water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Crookston water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Crookston water.

If you have questions about your water's taste, smell, or appearance, you can speak to Scottish Water on the contact details above.

Internet in Crookston G53

Crookstoninternet connected globe

The speed of your broadband connection at your Crookston home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average broadband speed for Crookston with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Crookston Average Download Speed Crookston Average Upload Speed
98.90 Mbps 20.20 Mbps
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The type of internet connection you have can have an effect on the speed you get in Crookston. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection that's available.

Things to consider when searching for a broadband provider in Crookston?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, let's take a look at the top four points to think about when searching for a broadband provider in Crookston.

Availability

The first thing you need to think about whilst searching for a broadband provider in Crookston is the availability. Whilst many homes in Crookston should have access to fibre or 'superfast' broadband connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Crookston?

  • Fibre broadband
    • This is fastest connection that's currently available in Crookston
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Crookston homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Crookston.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Crookston.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Crookston broadband value for money

Crookston broadband bill

You also need to consider the monthly cost of broadband in Crookston. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you sign up to a internet connection in Crookston. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Crookston Broadband Reliability

How reliable the broadband is in Crookston should also be considered, with many of us working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Crookston home is going to be important.

Crookston broadband customer support

Our final tip, the technical support for your Crookston internet connection is extremely important. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue in a fast and efficient manner is a strong plus when selecting an internet provider in Crookston.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Crookston have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in Crookston?

The average broadband speed in Crookston is:

Crookston Average Download Speed Crookston Average Upload Speed
98.90 Mbps 20.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Crookston, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Crookston home. This means it's very fast and extremely reliable. Currently, 31.83% of UK home .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Have a look at the following table for a rough guide to what sort of download speed you should choose for a broadband service in Crookston.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Crookston

Corded telephone area code Crookston

The landline area code, sometimes called the dialling code, for Crookston is 01806. If you're calling somebody in Crookston, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Crookston call cost?

If you have a call plan with your mobile or landline tariff, the phone call should be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Crookston

Residents of Crookston are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Crookston home to the gas and electricity networks.

Most of the time you won't need to contact the Crookston distribution network operator, but if you do, you can easily find out which DNO is responsible for Crookston in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Crookston

The electricity distribution network operator for Crookston is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Crookston

There are no power plants within a 10 mile radius of Crookston.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Near Crookston

Perhaps you're wondering which towns and cities are within reach of Crookston, in the below table you will find the closest five municipalities to Crookston.

Closest five municipalities to Crookston
Municipality Distance from Crookston
Pollok 0.01 miles
Cardonald 1.63 miles
Hillington 1.63 miles
Penilee 1.63 miles
Pollokshaws 1.75 miles