Utilities in <u>Dalmuir

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Your Complete Guide to Utilities in Dalmuir

If you just moved and have some questions about Dalmuir? Our complete guide to utilities in Dalmuir will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Dalmuir water and sewerage. Keep reading to learn everything about utilities in Dalmuir.

About Dalmuir, West Dunbartonshire

Dalmuir G81 has a population of 8,933 and is located in the county of West Dunbartonshire. West Dunbartonshire has a population of 89,130 people.

Who supplies my water in Dalmuir?

Dalmuir water services are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to get in touch with the water supplier in Dalmuir

Calling a phone number for Scottish Water is one of many options to discuss your Dalmuir water account.

In the table below we have listed the main phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, by composing a letter or sending an email. You can also submit your request on the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Dalmuir

Water bill in Dalmuir

Water rates in Dalmuir depend on whether your home has a water meter or not. You can easily check if your Dalmuir water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Dalmuir water rates will have a meter number listed on their water bills.

Metered Customers in Dalmuir

Customers who have a water meter installed at their Dalmuir house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Dalmuir home.

Unmetered Customers in Dalmuir

Customers who don't have a meter at their Dalmuir home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Dalmuir home.

As an unmetered customer, the rate you pay for water in Dalmuir is going to be based on the rateable value of your home. The rateable value calculation of your Dalmuir water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Dalmuir could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Dalmuir water bill?

First of all, you will need to register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Dalmuir bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Dalmuir?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Dalmuir G81, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Dalmuir Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Dalmuir have about their water supply.

Frequently Asked Questions About Water in Dalmuir

Is water from the tap in Dalmuir safe to drink?

Yes! It's safe to drink the tap water in Dalmuir. You can rest assured that Dalmuir water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Dalmuir water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Dalmuir water to make it drinkable.

Where does the water in Dalmuir come from?

There are three main sources of water that supply Dalmuir:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Dalmuir

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Dalmuir is below 60ppm, this means the water in in Dalmuir is rated as soft water.

What does this mean?

The clean water supply to your home in Dalmuir contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which means they should last longer.

Selectra recommends

Water softener isn't needed at your home in Dalmuir.

Dalmuir No Water

If there isn't any running water in your Dalmuir home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Dalmuir.

If there is no water at your Dalmuir home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Dalmuir.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Dalmuir water leak or flooding

Dalmuir water problems can include anything from a leak, a burst water main, or flooding in your Dalmuir home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Dalmuir property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Scottish Water website and fill in the form to report the problem.

Why does the water in Dalmuir taste strange?

If you detect a difference in smell or taste of your Dalmuir water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Dalmuir water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Dalmuir water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Scottish Water using the contact information above.

Internet in Dalmuir G81

Dalmuirinternet connected globe

The broadband speed you get at your Dalmuir home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average internet speed in Dalmuir with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Dalmuir Average Download Speed Dalmuir Average Upload Speed
92.40 Mbps 14.20 Mbps
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The type of internet connection you have can affect your download and upload speed in Dalmuir. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection that's available.

What to look for when searching for a broadband provider in Dalmuir?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider can be unnerving. Worry not, we've covered four main points worth considering before searching for a broadband provider in Dalmuir.

Availability

The first thing to consider before searching for a broadband provider in Dalmuir is the availability. Most homes in Dalmuir can take advantage of fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Dalmuir?

  • Fibre broadband
    • This is the fastest type of connection you can get in Dalmuir
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Dalmuir homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Dalmuir.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Dalmuir.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Dalmuir broadband cost

Dalmuir broadband bill

Another important consideration is the price you pay for broadband in Dalmuir. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal when you sign up for a broadband connection in Dalmuir. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Dalmuir Broadband Reliability

The reliability of broadband in Dalmuir should also be considered, with many people working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Dalmuir home is something to think about.

Dalmuir broadband customer support

Finally, the technical support for your Dalmuir broadband connection is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query in a fast and efficient manner should be considered when you choose a broadband provider in Dalmuir.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Dalmuir have about their internet connection.

Broadband FAQs

How fast is the broadband in Dalmuir?

The average broadband speed in Dalmuir is:

Dalmuir Average Download Speed Dalmuir Average Upload Speed
92.40 Mbps 14.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Dalmuir, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Dalmuir house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Take a look at this table to find out the kind of broadband speed you should pick when signing up for broadband in Dalmuir.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Dalmuir

Corded telephone area code Dalmuir

The telephone area code, sometimes called the landline dialling code, for Dalmuir is 01806. If you're calling somebody in Dalmuir, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Dalmuir call cost?

If you have a call plan with your landline or mobile tariff, the phone call will probably be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before making the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Dalmuir

Residents in Dalmuir can choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Dalmuir home to the electricity grid and gas networks.

More often than not you won't need to speak to the Dalmuir distribution network operator, but should the need arise, you can quickly find out which DNO covers Dalmuir below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Dalmuir

The electricity distribution network operator for Dalmuir is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Dalmuir

There are no power plants within a 10 mile radius of Dalmuir.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Dalmuir

You might be wondering which municipalities are nearby Dalmuir, in the table below you can see the five nearest towns and cities to Dalmuir.

Closest five municipalities to Dalmuir
Municipality Distance from Dalmuir
Faifley -
Duntocher -
Drumchapel 1.47 miles
Inchinnan 1.58 miles
Renfrew 1.58 miles