Utilities in <u>Danestone

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Your Complete Guide to Utilities in Danestone

If you just moved and have some questions about Danestone? Our complete guide to utilities in Danestone is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Danestone water and sewerage. Keep reading to learn everything about utilities in Danestone.

About Danestone, Aberdeenshire

Danestone AB22 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Danestone?

Danestone water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to get in touch with the water supplier in Danestone

Calling a phone number for Scottish Water is one of many options to discuss your Danestone water issues.

Below, you can find the principal phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, either by email or with a letter in the post. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Danestone

Water bill in Danestone

Water rates in Danestone will vary depending on if your home has a water meter or not. It's easy to find out if your Danestone water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Danestone water rates will have a meter number listed on their water bills.

Metered Customers in Danestone

Customers who have a water meter installed at their Danestone home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Danestone home.

Unmetered Customers in Danestone

Customers without a meter at their Danestone home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Danestone home.

The rate unmetered customers pay for water in Danestone is going to be based on the rateable value of your home. The rateable value calculation of your Danestone water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, installing a water meter at your Danestone could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How do I pay my Danestone water bill?

First of all, you will need to register with Scottish Water. After you register your details with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Danestone bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Danestone?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Danestone AB22, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Danestone Water Frequently Asked Questions

Below we have answered some common questions that customers in Danestone have about their water supply.

Frequently Asked Questions About Water in Danestone

Is water from the tap in Danestone safe to drink?

Yes! The tap water is safe to drink in Danestone. You can rest assured that Danestone water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Danestone water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Danestone water to make it drinkable.

Where does the water in Danestone come from?

There are three main sources of water that supply Danestone:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Danestone

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Danestone is below 60ppm, that makes the water hardness in in Danestone is rated as soft water.

What does this mean?

The water being supplied to your home in Danestone contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which extends their lifespan.

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You don't need to add a water softener to the water in Danestone.

Danestone No Water

If you have no water in your Danestone home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Danestone.

If there is no water at your Danestone home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Danestone.

If there is no cold water, not even a trickle, contact Scottish Water for help. You can also try the following:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Scottish Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Danestone water leak or flooding

Danestone water problems might include anything from a leak, a burst water main, or flooding in your Danestone home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Danestone property, you need to do one of the following as quickly as you can:

  1. Call Scottish Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Scottish Water website and complete the online form to report the issue.

Why does the water in Danestone taste strange?

If you notice a change in taste or smell with your Danestone water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Danestone water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Danestone water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Scottish Water via the contact channels listed above.

Internet in Danestone AB22

Danestoneinternet connected globe

The speed of your internet connection at your Danestone home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average broadband speed for Danestone with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Danestone Average Download Speed Danestone Average Upload Speed
49.30 Mbps 13.40 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Danestone. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection that's available.

Things to consider when picking a broadband provider in Danestone?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. Don't worry, we've covered four main points to think about when picking a broadband provider in Danestone.

Availability

The first point to bear in mind when picking a broadband provider in Danestone is what's available. The majority of homes in Danestone can take advantage of fibre or 'superfast' broadband connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Danestone?

  • Fibre broadband
    • This is the fastest available internet connection in Danestone
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Danestone homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Danestone.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Danestone.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Danestone broadband cost

Danestone broadband bill

Another important consideration is how much it costs for the broadband in Danestone. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal before you sign up to a internet service in Danestone. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Danestone Broadband Reliability

The reliability of the broadband connection is in Danestone must also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work is really important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Danestone home is going to be important.

Danestone broadband customer service

Finally, the customer support of your Danestone broadband connection is extremely important. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that can deal with your problem quickly and efficiently is definitely something worth considering when you choose a broadband provider in Danestone.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Danestone have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in Danestone?

The average internet speed in Danestone is:

Danestone Average Download Speed Danestone Average Upload Speed
49.30 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Danestone, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Danestone house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Check out the table below for a rough guide to which speed you should pick when signing up for broadband in Danestone.

Usual Internet habits Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the landline area code in Danestone

Corded telephone area code Danestone

The telephone area code, sometimes called the landline dialling code, for Danestone is 01806. If you call someone in Danestone, and you're located in a different region, you will need to add 01806 to the number you're calling.

How much does an 01806 Danestone call cost?

If you have a call plan with your mobile or landline tariff, then the call cost will probably be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before you make the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Danestone

Residents of Danestone are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Danestone home to the electricity grid and gas networks.

Most of the time you won't need to contact the Danestone distribution network operator, but should the need arise, you can find the distribution network operator for Danestone below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Danestone

The electricity distribution network operator for Danestone is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Danestone

There are no power plants within a 10 mile radius of Danestone.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Danestone

Perhaps you're wondering which towns and cities are close to Danestone, in the table below you can see the closest five municipalities to Danestone.

Closest five municipalities to Danestone
Municipality Distance from Danestone
Bridge of Don -
Grandholm -
Persley -
Seaton 0.84 miles
Tillydrone 0.84 miles