Utilities in <u>Dean Village

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A Complete Guide to Utilities in Dean Village

Are you moving and want to know more about Dean Village? Our comprehensive utilities guide to Dean Village will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Dean Village water and sewerage. Keep reading to learn everything about utilities in Dean Village.

About Dean Village, Edinburgh

Dean Village EH4 has a population of 7,051 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Dean Village?

Dean Village water services are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Dean Village

Ringing a contact number for Scottish Water is one of many contact methods to talk about your Dean Village water problems.

Below, you can find the principal contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Dean Village

Water bill in Dean Village

Water rates in Dean Village will vary depending on if your home has a water meter or not. It's easy to find out if your Dean Village water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Dean Village water rates will have a meter number listed on their water bills.

Metered Customers in Dean Village

Customers with a water meter at their Dean Village property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Dean Village home.

Unmetered Customers in Dean Village

Customers that don't have a water meter at their Dean Village home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Dean Village home.

As an unmetered customer, the rate you pay for water in Dean Village is going to be based on the rateable value of your home. The rateable value calculation of your Dean Village water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Dean Village could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Dean Village water bill?

You will first need to register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Dean Village bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Dean Village?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Dean Village EH4, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Dean Village Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Dean Village have about their water supply.

Frequently Asked Questions About Water in Dean Village

Is tap water in Dean Village safe to drink?

Yes! It's safe to drink the tap water in Dean Village. You can rest assured that Dean Village water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Dean Village water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Dean Village water to make it drinkable.

Where does the water in Dean Village come from?

There are three main sources of water that supply Dean Village:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Dean Village

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Dean Village is fewer than 60ppm, this means the water in in Dean Village is rated as soft water.

What does this mean?

The water being supplied to your home in Dean Village contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Dean Village.

Dean Village No Water

If you don't have any running water in your Dean Village home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Dean Village.

If there is no water at your Dean Village home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Dean Village.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Scottish Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Dean Village water leak or flooding

Dean Village water problems can include anything from a leak, a burst water main, or flooding in your Dean Village home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Dean Village property, you must do one of the following as soon as possible:

  1. Call Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the Scottish Water website and fill in the form to report the problem.

Why does the water in Dean Village taste strange?

If you detect a difference in smell or taste of your Dean Village water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Dean Village water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Dean Village water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Scottish Water via the contact channels listed above.

Broadband Speed in Dean Village EH4

Dean Villageinternet connected globe

The broadband speed you get at your Dean Village home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and see how it compares to the average connection speed for Dean Village with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Dean Village Average Download Speed Dean Village Average Upload Speed
70.40 Mbps 13.40 Mbps
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The type of internet connection you have can affect your download and upload speed in Dean Village. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection currently available.

What should you consider when choosing an internet provider in Dean Village?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Worry not, we've listed the four important points that you should consider when choosing an internet provider in Dean Village.

Availability

The first thing you need to think about when choosing an internet provider in Dean Village is what's available. The majority of homes in Dean Village can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Dean Village?

  • Fibre broadband
    • This is fastest connection that's currently available in Dean Village
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Dean Village homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Dean Village.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Dean Village.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Dean Village broadband price

Dean Village broadband bill

Another important consideration is how much it costs for the broadband in Dean Village. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. You should always look in the terms and conditions of the deal before you commit to a internet connection in Dean Village. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Dean Village Broadband Reliability

How reliable the broadband is in Dean Village should also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Dean Village home will be an important thing to consider.

Dean Village broadband technical support

Lastly, the customer support of your Dean Village broadband connection is really important. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises a provider with excellent customer service that can deal with your problem quickly and efficiently is definitely something worth considering when you choose a broadband provider in Dean Village.

Broadband FAQ

Below we've answered some our the most common questions that customers in Dean Village ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Dean Village?

The average speed of broadband in Dean Village is:

Dean Village Average Download Speed Dean Village Average Upload Speed
70.40 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Dean Village, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Dean Village property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Have a look at the following table for a rough guide to what sort of download speed you should take when signing up for broadband in Dean Village.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Dean Village

Corded telephone area code Dean Village

The telephone dialling code, sometimes called the area code, for Dean Village is 01806. If you're calling somebody in Dean Village, and you're located in a different region, you must add 01806 before the number you're trying to call.

How much does an 01806 Dean Village call cost?

If calls are included with your landline or mobile, the cost of the call is likely to be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, you should ask your provider before you make the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Dean Village

People living in Dean Village can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Dean Village home to the gas and electricity networks.

In many cases you won't need to contact the Dean Village distribution network operator, but should you ever need to, you can find the distribution network operator for Dean Village below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Dean Village

The electricity distribution network operator for Dean Village is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Dean Village

There are no power plants within a 10 mile radius of Dean Village.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near Dean Village

If you've ever wondered which municipalities are nearby Dean Village, we've found the five closest municipalities to Dean Village.

Closest five municipalities to Dean Village
Municipality Distance from Dean Village
Barnton -
Cramond -
West End 0.92 miles
Fountainbridge 0.92 miles