Utilities in <u>Dennistoun

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A Complete Guide to Utilities in Dennistoun

If you just moved and have some questions about Dennistoun? Our utilities guide to Dennistoun will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Dennistoun water and sewerage. Keep reading to learn everything about utilities in Dennistoun.

About Dennistoun, Glasgow

Dennistoun G31 has a population of 11,305 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Dennistoun?

Dennistoun water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to get in touch with the water supplier in Dennistoun

Calling a phone number for Scottish Water is one of many options to deal with your Dennistoun water account.

In the table below you will find the phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, you have the choice of posting a letter or sending an email. You can even send your message through the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Dennistoun

Water bill in Dennistoun

Water rates in Dennistoun depend on whether your home has a water meter or not. You can easily find out whether your Dennistoun water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Dennistoun water rates will have a meter number listed on their water bills.

Metered Customers in Dennistoun

Customers with a water meter at their Dennistoun property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Dennistoun home.

Unmetered Customers in Dennistoun

Customers who don't have a meter at their Dennistoun home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Dennistoun home.

Water rates for unmetered customers in Dennistoun is based on the rateable value of your home. The rateable value calculation of your Dennistoun water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Dennistoun might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How do I pay my Dennistoun water bill?

You will first need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Dennistoun bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Dennistoun?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Dennistoun G31, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Dennistoun Water Frequently Asked Questions

Below we have answered some common questions that customers in Dennistoun have about their water supply.

Frequently Asked Questions About Water in Dennistoun

Is tap water in Dennistoun safe to drink?

Yes! You can drink the tap water in Dennistoun. You can rest assured that Dennistoun water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Dennistoun water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Dennistoun water to make it drinkable.

Where does the water in Dennistoun come from?

There are three main sources of water that supply Dennistoun:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Dennistoun

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Dennistoun is less than 60ppm, this means the water in in Dennistoun is rated as soft water.

What does this mean?

The water supply to your home in Dennistoun contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Dennistoun.

Dennistoun No Water

If you have no water in your Dennistoun home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Dennistoun.

If there is no water at your Dennistoun home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Dennistoun.

If your home has no cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Scottish Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Dennistoun water leak or flooding

Dennistoun water problems could be anything from a burst water main or flooding, to a leak in your Dennistoun home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Dennistoun property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Dennistoun taste strange?

If you notice a change in taste or smell with your Dennistoun water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Dennistoun water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Dennistoun water.

If you have questions about your water's taste, smell, or appearance, you can speak to Scottish Water via the contact channels listed above.

Broadband Speed in Dennistoun G31

Dennistouninternet connected globe

The speed of your broadband connection at your Dennistoun home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average broadband speed for Dennistoun with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Dennistoun Average Download Speed Dennistoun Average Upload Speed
104.00 Mbps 14.70 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Dennistoun. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection available.

What to look for when choosing an internet provider in Dennistoun?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, we've covered four main points to think about when choosing an internet provider in Dennistoun.

Availability

The first point to bear in mind when choosing an internet provider in Dennistoun is the availability. Whilst many homes in Dennistoun can take advantage of superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Dennistoun?

  • Fibre broadband
    • This is fastest connection that's currently available in Dennistoun
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Dennistoun homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Dennistoun.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Dennistoun.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Dennistoun broadband value for money

Dennistoun broadband bill

You also need to consider how much it costs for the broadband in Dennistoun. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you sign up to a internet service in Dennistoun. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Dennistoun Broadband Reliability

How reliable the broadband is in Dennistoun must also be considered, with many people working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Dennistoun home is something to think about.

Dennistoun broadband technical support

Finally, the customer service of your Dennistoun internet connection is really important. You might never need to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that can deal with your problem in a fast and efficient manner is a strong plus when you choose a broadband provider in Dennistoun.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Dennistoun ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Dennistoun?

The average internet speed in Dennistoun is:

Dennistoun Average Download Speed Dennistoun Average Upload Speed
104.00 Mbps 14.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Dennistoun, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Dennistoun property. This means it's very fast and extremely reliable. Currently, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Have a look at the following table for a rough guide to the kind of broadband speed you should choose for a broadband service in Dennistoun.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the landline area code in Dennistoun

Corded telephone area code Dennistoun

The landline area code, sometimes called the dialling code, for Dennistoun is 01806. If you're calling somebody in Dennistoun, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Dennistoun call cost?

If you have calls included with your landline or mobile tariff, the cost of the call will probably be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Dennistoun

People living in Dennistoun are free to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Dennistoun home to the electricity grid and gas networks.

More often than not you won't need to speak to the Dennistoun distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Dennistoun in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Dennistoun

The electricity distribution network operator for Dennistoun is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Dennistoun

There are no power plants within a 10 mile radius of Dennistoun.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Dennistoun

If you've ever wondered which municipalities are within reach of Dennistoun, in the table below you can see the closest five municipalities to Dennistoun.

Closest five municipalities to Dennistoun
Municipality Distance from Dennistoun
Bridgeton 0.6 miles
Merchant City 0.81 miles
Blythswood Hill 1.01 miles