Utilities in <u>Drumchapel

Need help with your utilities in Drumchapel?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

A Complete Guide to Utilities in Drumchapel

If you've moved and have questions about Drumchapel? Our complete guide to utilities in Drumchapel will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Drumchapel water and sewerage. Keep reading to learn everything about utilities in Drumchapel.

About Drumchapel, Glasgow

Drumchapel G15 has a population of 12,976 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Drumchapel?

Drumchapel water utilities are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to reach your water provider in Drumchapel

Speaking to an advisor at Scottish Water is just one method of contact to discuss your Drumchapel water problems.

In the table below you will find the telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
Selectra manSelectra blue

Moving to Drumchapel?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Drumchapel?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Drumchapel

Water bill in Drumchapel

Water rates in Drumchapel depend on whether your home has a water meter or not. You can easily find out whether your Drumchapel water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Drumchapel water rates will have a meter number listed on their water bills.

Metered Customers in Drumchapel

Customers with a water meter at their Drumchapel property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Drumchapel home.

Unmetered Customers in Drumchapel

Customers without a meter at their Drumchapel home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Drumchapel home.

The rate unmetered customers pay for water in Drumchapel will be based on the rateable value of your home. The rateable value of your Drumchapel water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, having a water meter installed at your Drumchapel might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How do I pay my Drumchapel water bill?

First of all, you will need to register with Scottish Water. After you register your details with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Drumchapel bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Drumchapel?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Drumchapel G15, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Drumchapel Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Drumchapel have about their water supply.

Frequently Asked Questions About Water in Drumchapel

Is the tap water in Drumchapel safe to drink?

Yes! You can drink the tap water in Drumchapel. You can rest assured that Drumchapel water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Drumchapel water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Drumchapel water to make it drinkable.

Where does the water in Drumchapel come from?

There are three main sources of water that supply Drumchapel:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Drumchapel

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Drumchapel is less than 60ppm, this means the water in in Drumchapel is rated as soft water.

What does this mean?

The clean water supply to your home in Drumchapel contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances meaning they should not break down as often.

Selectra recommends

You shouldn't need to use a water softener at your home in Drumchapel.

Drumchapel No Water

If you don't have any running water in your Drumchapel home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Drumchapel.

If there is no water at your Drumchapel home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Drumchapel.

If your home has no cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Check the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Drumchapel water leak or flooding

Drumchapel water problems might include anything from flooding or a leak, to a burst water main in your Drumchapel home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Drumchapel property, you need to do one of the following as quickly as you can:

  1. Call Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Scottish Water website and fill out the online form.

Why does the water in Drumchapel taste strange?

If you notice a change in taste or smell with your Drumchapel water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Drumchapel water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Drumchapel water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Scottish Water using the contact information above.

Internet in Drumchapel G15

Drumchapelinternet connected globe

The speed of your internet connection at your Drumchapel home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see how it compares to the average internet speed in Drumchapel with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Drumchapel Average Download Speed Drumchapel Average Upload Speed
83.60 Mbps 13.80 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Drumchapel?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Drumchapel?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The internet connection type you have can affect the speed you get at your home in Drumchapel. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one that's available.

What should you consider when choosing an internet provider in Drumchapel?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider could feel daunting. Don't worry, we've covered four main points that you should consider when choosing an internet provider in Drumchapel.

Availability

The first thing you need to think about before choosing an internet provider in Drumchapel is the availability. Whilst many homes in Drumchapel should be able to enjoy superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Drumchapel?

  • Fibre broadband
    • This is the fastest available internet connection in Drumchapel
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Drumchapel homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Drumchapel.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Drumchapel.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
blue sim cardSelectra blue

Unlimited data in Drumchapel?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Drumchapel?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Drumchapel broadband cost

Drumchapel broadband bill

Another important consideration is the price you pay for broadband in Drumchapel. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal when you sign up for a internet connection in Drumchapel. There are some providers that will increase the price you pay whilst you're in contract. For example, recently there was a BT price hike that has affected millions of customers.

Drumchapel Broadband Reliability

The reliability of broadband in Drumchapel also needs consideration, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Drumchapel home will be an important thing to consider.

Drumchapel broadband technical support

Our final tip, the customer service of your Drumchapel broadband connection is really important. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that deals with your query in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Drumchapel.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Drumchapel ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Drumchapel?

The average broadband speed in Drumchapel is:

Drumchapel Average Download Speed Drumchapel Average Upload Speed
83.60 Mbps 13.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Drumchapel, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Drumchapel house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Check out the table below to find out what sort of download speed you should pick when signing up for broadband in Drumchapel.

Usual Internet habits Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the landline area code in Drumchapel

Corded telephone area code Drumchapel

The landline area code, sometimes called the dialling code, for Drumchapel is 01806. If you're calling somebody in Drumchapel, and you are in a different area, you should add 01806 to the number you'd like to call.

How much does an 01806 Drumchapel call cost?

If you have a call plan with your landline or mobile, the cost of the call should be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Drumchapel

People living in Drumchapel are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is supplied and maintained by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Drumchapel home to the gas network and electricity grid.

Most of the time you won't need to contact the Drumchapel distribution network operator, but should the need arise, you can quickly find out which DNO covers Drumchapel in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Drumchapel

The electricity distribution network operator for Drumchapel is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Drumchapel?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Drumchapel?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Drumchapel

There are no power plants within a 10 mile radius of Drumchapel.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Drumchapel

If you've ever wondered which municipalities are close to Drumchapel, in the table below you can see the five closest municipalities to Drumchapel.

Closest five municipalities to Drumchapel
Municipality Distance from Drumchapel
Yoker 1.46 miles
Knightswood 1.46 miles
Anniesland 1.46 miles
Hardgate 1.47 miles
Faifley 1.47 miles