Utilities in <u>Duddingston

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A Complete Guide to Utilities in Duddingston

If you just moved and have some questions about Duddingston? Our complete guide to utilities in Duddingston will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Duddingston water and sewerage. Keep reading to learn everything about utilities in Duddingston.

About Duddingston, Edinburgh

Duddingston EH15 has a population of 3,746 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Duddingston?

Duddingston water services are provided by Scottish Water. Here are the main contact numbers for Scottish Water:

How to get in touch with the water supplier in Duddingston

Speaking to an advisor at Scottish Water is one of many options to discuss your Duddingston water problems.

Below, you can find the principal phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, either by email or with a letter in the post. You can also send your request via the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Duddingston

Water bill in Duddingston

Water rates in Duddingston are based on if your home has a water meter or not. You can easily find out whether your Duddingston water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Duddingston water rates will have a meter number listed on their water bills.

Metered Customers in Duddingston

Customers that have a water meter at their Duddingston home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Duddingston home.

Unmetered Customers in Duddingston

Customers that don't have a water meter at their Duddingston home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Duddingston home.

As an unmetered customer, the rate you pay for water in Duddingston will be based on the rateable value of your home. The rateable value part of your Duddingston water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Duddingston might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How do I pay my Duddingston water bill?

First of all, you will need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Duddingston bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Duddingston?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Duddingston EH15, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Duddingston Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Duddingston have about their water supply.

Frequently Asked Questions About Water in Duddingston

Is the tap water in Duddingston safe to drink?

Yes! The tap water is safe to drink in Duddingston. You can rest assured that Duddingston water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Duddingston water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Duddingston water to make it drinkable.

Where does the water in Duddingston come from?

There are three main sources of water that supply Duddingston:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Duddingston

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Duddingston is less than 60ppm, this means the water in in Duddingston is rated as soft water.

What does this mean?

The water supply to your home in Duddingston contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

Selectra recommends

You shouldn't need to use a water softener at your home in Duddingston.

Duddingston No Water

If you have no water in your Duddingston home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Duddingston.

If there is no water at your Duddingston home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Duddingston.

If your home has no cold water, not even a trickle, contact Scottish Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Duddingston water leak or flooding

Duddingston water problems can include anything from flooding or a leak, to a burst water main in your Duddingston home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Duddingston property, you should try to do one of the following as long as it's safe to do so:

  1. Call Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Duddingston taste strange?

If you notice a change in taste or smell with your Duddingston water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Duddingston water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Duddingston water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water on the contact details above.

Internet in Duddingston EH15

Duddingstoninternet connected globe

The speed of your broadband connection at your Duddingston home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average connection speed for Duddingston with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Duddingston Average Download Speed Duddingston Average Upload Speed
101.80 Mbps 20.70 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Duddingston. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection that's available.

What should you consider when choosing an internet provider in Duddingston?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, let's take a look at the top four points to think about when choosing an internet provider in Duddingston.

Availability

The first thing to consider whilst choosing an internet provider in Duddingston is the issue of availability. Whilst many homes in Duddingston can take advantage of superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Duddingston?

  • Fibre broadband
    • This is the fastest type of connection you can get in Duddingston
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Duddingston homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Duddingston.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Duddingston.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Duddingston broadband cost

Duddingston broadband bill

You should also think about the monthly cost of broadband in Duddingston. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the terms and conditions of the deal before you commit to a broadband connection in Duddingston. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Duddingston Broadband Reliability

The reliability of the broadband connection is in Duddingston must also be considered, with many people working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Duddingston home will be an important thing to consider.

Duddingston broadband technical support

Finally, the customer support of your Duddingston internet connection is extremely important. There's a good chance you will never need to get in touch with your internet service provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue efficiently and quickly is a strong plus when you choose a broadband provider in Duddingston.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Duddingston have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Duddingston?

The average broadband speed in Duddingston is:

Duddingston Average Download Speed Duddingston Average Upload Speed
101.80 Mbps 20.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Duddingston, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Duddingston home. This means it's very fast and extremely reliable. Currently, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Have a look at the following table for a general idea what sort of download speed you should pick when getting connected in Duddingston.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Duddingston

Corded telephone area code Duddingston

The landline area code, sometimes called the dialling code, for Duddingston is 01806. If you're calling somebody in Duddingston, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Duddingston call cost?

If you have a call plan with your landline or mobile, the cost of the call will probably be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you don't know whether you have inclusive calls, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Duddingston

Residents of Duddingston are free to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Duddingston home to the gas network and electricity grid.

More often than not you won't need to contact the Duddingston distribution network operator, but if you do, you can easily find out which DNO is responsible for Duddingston in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Duddingston

The electricity distribution network operator for Duddingston is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Duddingston

There are no power plants within a 10 mile radius of Duddingston.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Near Duddingston

Perhaps you're wondering which towns and cities are close to Duddingston, in the below table you will find the closest five municipalities to Duddingston.

Closest five municipalities to Duddingston
Municipality Distance from Duddingston
Southside 1.13 miles
Newington 1.13 miles
Canongate 1.13 miles
Mountcastle 1.13 miles