Utilities in <u>Easterhouse

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A Complete Guide to Utilities in Easterhouse

Are you moving and want to know more about Easterhouse? Our comprehensive utilities guide to Easterhouse will explain in detail everything about broadband, area codes, power generation and energy distributors, and Easterhouse water and sewerage. Keep reading to learn everything about utilities in Easterhouse.

About Easterhouse, Glasgow

Easterhouse G34 has a population of 8,923 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Easterhouse?

Easterhouse water services are provided by Scottish Water. Here are the main contact numbers for Scottish Water:

How to get in touch with the water supplier in Easterhouse

Speaking to an advisor at Scottish Water is one of many contact methods to talk about your Easterhouse water problems.

In the table below you will find the phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, by composing a letter or sending an email. You can even send your message through the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Easterhouse

Water bill in Easterhouse

Water rates in Easterhouse will vary depending on if your home has a water meter or not. You can easily find out whether your Easterhouse water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Easterhouse water rates will have a meter number listed on their water bills.

Metered Customers in Easterhouse

Customers that have a water meter at their Easterhouse home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Easterhouse home.

Unmetered Customers in Easterhouse

Customers without a meter at their Easterhouse home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Easterhouse home.

The rate unmetered customers pay for water in Easterhouse will be based on the rateable value of your home. The rateable value part of your Easterhouse water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Easterhouse could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How do I pay my Easterhouse water bill?

You will first need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Easterhouse bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Easterhouse?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Easterhouse G34, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Easterhouse Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Easterhouse have about their water supply.

Frequently Asked Questions About Water in Easterhouse

Is water from the tap in Easterhouse safe to drink?

Yes! It's safe to drink the tap water in Easterhouse. You can rest assured that Easterhouse water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Easterhouse water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Easterhouse water to make it drinkable.

Where does the water in Easterhouse come from?

There are three main sources of water that supply Easterhouse:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Easterhouse

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Easterhouse is below 60ppm, this means the water in in Easterhouse is rated as soft water.

What does this mean?

The water being supplied to your home in Easterhouse contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Easterhouse.

Easterhouse No Water

If you have no water in your Easterhouse home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Easterhouse.

If there is no water at your Easterhouse home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Easterhouse.

If there is no cold water, not even a trickle, contact Scottish Water for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Easterhouse water leak or flooding

Easterhouse water problems might include anything from flooding or a leak, to a burst water main in your Easterhouse home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Easterhouse property, you must do one of the following as soon as possible:

  1. Call Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Scottish Water website and complete the online form to report the issue.

Why does the water in Easterhouse taste strange?

If you notice a change in taste or smell with your Easterhouse water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Easterhouse water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Easterhouse water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water via the contact channels listed above.

Broadband Speed in Easterhouse G34

Easterhouseinternet connected globe

The speed of your broadband connection at your Easterhouse home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and see how it compares to the average internet speed in Easterhouse with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Easterhouse Average Download Speed Easterhouse Average Upload Speed
80.80 Mbps 16.10 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Easterhouse. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection currently available.

What should you consider when picking a broadband provider in Easterhouse?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, let's take a look at the top four points to think about when picking a broadband provider in Easterhouse.

Availability

The first thing you need to think about before picking a broadband provider in Easterhouse is what's available. Whilst many homes in Easterhouse should have access to fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Easterhouse?

  • Fibre broadband
    • This is fastest connection that's currently available in Easterhouse
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Easterhouse homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Easterhouse.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Easterhouse.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Easterhouse broadband cost

Easterhouse broadband bill

You should also think about how much it costs for the broadband in Easterhouse. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the terms and conditions of the deal when you sign up for a internet connection in Easterhouse. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Easterhouse Broadband Reliability

How reliable the broadband is in Easterhouse must also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

The times when we're not working we're watching movies online or gaming online that without a reliable internet connection for your Easterhouse home will be an important thing to consider.

Easterhouse broadband customer service

Finally, the customer service of your Easterhouse internet connection is of utmost importance. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that deals with your query quickly and efficiently is a strong plus when selecting an internet provider in Easterhouse.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Easterhouse have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Easterhouse?

The average internet speed in Easterhouse is:

Easterhouse Average Download Speed Easterhouse Average Upload Speed
80.80 Mbps 16.10 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Easterhouse, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Easterhouse home. This means it's very fast and extremely reliable. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

It really does depend on how you will use the internet. Check out the table below to find out what sort of download speed you should pick when getting connected in Easterhouse.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Easterhouse

Corded telephone area code Easterhouse

The telephone area code, sometimes called the landline dialling code, for Easterhouse is 01806. If you're calling somebody in Easterhouse, and you're located in a different region, you should add 01806 before the number you're trying to call.

How much does an 01806 Easterhouse call cost?

If calls are included with your landline or mobile, then the call cost will probably be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Electricity and Gas in Easterhouse

Residents of Easterhouse are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Easterhouse home to the gas and electricity networks.

In many cases you won't need to contact the Easterhouse distribution network operator, but if you do, you can easily find out which DNO is responsible for Easterhouse below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Easterhouse

The electricity distribution network operator for Easterhouse is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Easterhouse

There are no power plants within a 10 mile radius of Easterhouse.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Easterhouse

You might be wondering which municipalities are within reach of Easterhouse, in the below table you will find the closest five municipalities to Easterhouse.

Closest five municipalities to Easterhouse
Municipality Distance from Easterhouse
Carmyle 1.9 miles
Mount Vernon 1.9 miles
Sandyhills 1.9 miles
Stepps 2.66 miles