Your Complete Guide to Utilities in Faifley

If you've moved and have questions about Faifley? Our utilities guide to Faifley will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Faifley water and sewerage. Keep reading to learn everything about utilities in Faifley.

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About Faifley, East Dunbartonshire

Faifley G81 has a population of 5,088 and is located in the county of East Dunbartonshire. East Dunbartonshire has a population of 108,330 people.

Who supplies my water in Faifley?

Faifley water services are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to reach your water provider in Faifley

Speaking to an advisor at Scottish Water is just one method of contact to deal with your Faifley water account.

In the table below you will find the telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365

Write to Scottish Water

You can also write to Scottish Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you must use the following email address:

Scottish Water Email Address
[email protected]
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Cost of water in Faifley

Water bill in Faifley

Water rates in Faifley will vary depending on if your home has a water meter or not. It's easy to find out if your Faifley water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Faifley water rates will have a meter number listed on their water bills.

Metered Customers in Faifley

Customers that have a water meter at their Faifley house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Faifley home.

Unmetered Customers in Faifley

Customers who don't have a meter at their Faifley home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Faifley home.

Water rates for unmetered customers in Faifley is going to be based on the rateable value of your home. The rateable value calculation of your Faifley water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Faifley could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How do I pay my Faifley water bill?

You will first need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Faifley bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Faifley?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Faifley G81, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Faifley Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Faifley have about their water supply.

Frequently Asked Questions About Water in Faifley

Is tap water in Faifley safe to drink?

Yes! You can drink the tap water in Faifley. You can rest assured that Faifley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Faifley water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Faifley water to make it drinkable.

Where does the water in Faifley come from?

There are three main sources of water that supply Faifley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Faifley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Faifley is fewer than 60ppm, that means the water hardness in in Faifley is rated as soft water.

What does this mean?

The water being supplied to your home in Faifley contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which means they should last longer.

Selectra recommends

You shouldn't need to use a water softener at your home in Faifley.

Faifley No Water

If you don't have any running water in your Faifley home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Faifley.

If there is no water at your Faifley home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Faifley.

If your home has no cold water, not even a trickle, contact Scottish Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Scottish Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Faifley water leak or flooding

Faifley water problems could be anything from a leak, a burst water main, or flooding in your Faifley home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Faifley property, you need to do one of the following as quickly as you can:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Scottish Water website and complete the online form to report the issue.

Why does the water in Faifley taste strange?

If you notice a change in taste or smell with your Faifley water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Faifley water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Faifley water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Scottish Water using the contact information above.

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Broadband Speed in Faifley G81

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The speed of your broadband connection at your Faifley home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average broadband speed for Faifley with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Faifley Average Download Speed Faifley Average Upload Speed
92.40 Mbps 14.20 Mbps
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The type of internet connection you have can affect your download and upload speed in Faifley. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one available.

What to look for when choosing an internet provider in Faifley?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've covered four main points that you should consider when choosing an internet provider in Faifley.

Availability

The first thing you need to think about whilst choosing an internet provider in Faifley is what's available. The majority of homes in Faifley should be able to enjoy superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Faifley?

  • Fibre broadband
    • This is the fastest available internet connection in Faifley
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Faifley homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Faifley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Faifley.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Faifley broadband price

Faifley broadband bill

Another important consideration is the price you pay for broadband in Faifley. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you sign up to a internet service in Faifley. There are some providers that will increase the price you pay before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Faifley Broadband Reliability

The reliability of the broadband connection is in Faifley should also be considered, with many people working from home either full-time or part-time, we need to have a reliable internet connection to stay in touch with work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Faifley home is something to think about.

Faifley broadband technical support

Our final tip, the customer service of your Faifley internet connection is really important. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Faifley.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Faifley have about broadband internet.

Broadband FAQs

Is the internet fast in Faifley?

The average internet speed in Faifley is:

Faifley Average Download Speed Faifley Average Upload Speed
92.40 Mbps 14.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Faifley, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Faifley house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on how you will use the internet. Take a look at this table for a rough guide to what sort of download speed you should take when signing up for broadband in Faifley.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

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What's the telephone dialling code of Faifley

Corded telephone area code Faifley

The telephone dialling code, sometimes called the area code, for Faifley is 01806. When making a call to someone in Faifley, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Faifley call cost?

If you have calls included with your landline or mobile tariff, the cost of the call should be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Faifley

Residents in Faifley are able to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the gas and electricity is going to be distributed and taken care of by the network operator for the region.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Faifley home to the gas and electricity networks.

Most of the time you won't need to speak to the Faifley distribution network operator, but should the need arise, you can quickly find out which DNO covers Faifley below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Faifley

The electricity distribution network operator for Faifley is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email [email protected]
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow
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There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Faifley

There are no power plants within a 10 mile radius of Faifley.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Faifley

If you've ever wondered which municipalities are nearby Faifley, in the table below you can see the five closest municipalities to Faifley.

Closest five municipalities to Faifley
Municipality Distance from Faifley
Duntocher -
Dalmuir -
Drumchapel 1.47 miles
Inchinnan 1.58 miles
Renfrew 1.58 miles