Utilities in <u>Fintray

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Your Complete Guide to Utilities in Fintray

If you just moved and have some questions about Fintray? Our utilities guide to Fintray will help you to find out everything about broadband, area codes, power generation and energy distributors, and Fintray water and sewerage. Keep reading to learn everything about utilities in Fintray.

About Fintray, Aberdeenshire

Fintray AB21 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Fintray?

Fintray water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

Getting in touch with your water supplier for Fintray

Speaking to an advisor at Scottish Water is one of many options to deal with your Fintray water account.

Below, you can find the principal contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Fintray

Water bill in Fintray

Water rates in Fintray will vary depending on if your home has a water meter or not. It's easy to find out if your Fintray water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Fintray water rates will have a meter number listed on their water bills.

Metered Customers in Fintray

Customers with a water meter at their Fintray house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Fintray home.

Unmetered Customers in Fintray

Customers without a meter at their Fintray home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Fintray home.

As an unmetered customer, the rate you pay for water in Fintray will be based on the rateable value of your home. The rateable value calculation of your Fintray water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Fintray could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How do I pay my Fintray water bill?

First, you must sign up and register with Scottish Water. Once you've registered an account with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Fintray bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Fintray?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Fintray AB21, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Fintray Water Frequently Asked Questions

Below we have answered some common questions that customers in Fintray have about their water supply.

Frequently Asked Questions About Water in Fintray

Is water from the tap in Fintray safe to drink?

Yes! The tap water is safe to drink in Fintray. You can rest assured that Fintray water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Fintray water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Fintray water to make it drinkable.

Where does the water in Fintray come from?

There are three main sources of water that supply Fintray:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Fintray

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Fintray is fewer than 60ppm, this means the water in in Fintray is rated as soft water.

What does this mean?

The water supply to your home in Fintray contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which means they should last longer.

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You don't need to add a water softener to the water in Fintray.

Fintray No Water

If you don't have any running water in your Fintray home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Fintray.

If there is no water at your Fintray home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Fintray.

If your home has no cold water, not even a trickle, contact Scottish Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Fintray water leak or flooding

Fintray water problems can include anything from flooding or a leak, to a burst water main in your Fintray home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Fintray property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Why does the water in Fintray taste strange?

If you detect a difference in smell or taste of your Fintray water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Fintray water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Fintray water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Scottish Water on the contact details above.

Broadband in Fintray AB21

Fintrayinternet connected globe

The speed of your broadband connection at your Fintray home depends on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see if it matches the average broadband speed for Fintray with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Fintray Average Download Speed Fintray Average Upload Speed
49.30 Mbps 13.40 Mbps
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The type of internet connection you have can affect the speed you get at your home in Fintray. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection available.

What to look for when picking a broadband provider in Fintray?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Worry not, let's take a look at the top four points that you should consider when picking a broadband provider in Fintray.

Availability

The first thing to consider when picking a broadband provider in Fintray is what's available. The majority of homes in Fintray should be able to enjoy superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Fintray?

  • Fibre broadband
    • This is fastest connection that's currently available in Fintray
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Fintray homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Fintray.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Fintray.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Fintray broadband price

Fintray broadband bill

You should also think about the monthly cost of broadband in Fintray. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the small print of the offer before you sign up to a internet connection in Fintray. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Fintray Broadband Reliability

The reliability of broadband in Fintray should also be considered, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Fintray home is something to think about.

Fintray broadband customer service

Lastly, the customer support of your Fintray broadband connection is really important. Hopefully you shouldn't have to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that can deal with your problem quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Fintray.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Fintray ask about their broadband.

Broadband FAQs

What's the average broadband speed in Fintray?

The average speed of broadband in Fintray is:

Fintray Average Download Speed Fintray Average Upload Speed
49.30 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Fintray, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Fintray home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Check out the table below for a rough guide to the kind of broadband speed you should take when getting connected in Fintray.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Fintray

Corded telephone area code Fintray

The telephone dialling code, sometimes called the area code, for Fintray is 01806. If you're calling somebody in Fintray, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Fintray call cost?

If you have calls included with your landline or mobile tariff, then the call cost is likely to be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Fintray

Residents in Fintray are free to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Fintray home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Fintray distribution network operator, but if you do, you can quickly find out which DNO covers Fintray below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Fintray

The electricity distribution network operator for Fintray is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Fintray

There are no power plants within a 10 mile radius of Fintray.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Fintray

If you've ever wondered which municipalities are nearby Fintray, in the below table you will find the five closest municipalities to Fintray.