Utilities in <u>Forgue

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Your Complete Guide to Utilities in Forgue

If you've moved and have questions about Forgue? Our utilities guide to Forgue is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Forgue water and sewerage. Keep reading to learn everything about utilities in Forgue.

About Forgue, Aberdeenshire

Forgue AB54 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Forgue?

Forgue water services are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to reach your water provider in Forgue

Ringing a contact number for Scottish Water is just one method of contact to deal with your Forgue water issues.

In the table below we have listed the main telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, you have the choice of posting a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Forgue

Water bill in Forgue

Water rates in Forgue depend on whether your home has a water meter or not. You can easily find out whether your Forgue water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Forgue water rates will have a meter number listed on their water bills.

Metered Customers in Forgue

Customers who have a water meter installed at their Forgue home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Forgue home.

Unmetered Customers in Forgue

Customers that don't have a water meter at their Forgue home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Forgue home.

Water rates for unmetered customers in Forgue will be based on the rateable value of your home. The rateable value part of your Forgue water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Forgue could be cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How do I pay my Forgue water bill?

First of all, you will need to register with Scottish Water. Once you've registered an account with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Forgue bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Forgue?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Forgue AB54, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Forgue Water Frequently Asked Questions

Below we have answered some common questions that customers in Forgue have about their water supply.

Frequently Asked Questions About Water in Forgue

Is tap water in Forgue safe to drink?

Yes! The tap water is safe to drink in Forgue. You can rest assured that Forgue water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Forgue water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Forgue water to make it drinkable.

Where does the water in Forgue come from?

There are three main sources of water that supply Forgue:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Forgue

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Forgue is fewer than 60ppm, that makes the water hardness in in Forgue is rated as soft water.

What does this mean?

The water supply to your home in Forgue contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which extends their lifespan.

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Water softener isn't needed at your home in Forgue.

Forgue No Water

If there isn't any running water in your Forgue home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Forgue.

If there is no water at your Forgue home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Forgue.

If there is no cold water, not even a trickle, contact Scottish Water for help. You can also try the following:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Forgue water leak or flooding

Forgue water problems could be anything from flooding or a leak, to a burst water main in your Forgue home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Forgue property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Scottish Water website and fill in the form to report the problem.

Why does the water in Forgue taste strange?

If you find the taste or smell is different with your Forgue water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Forgue water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Forgue water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Scottish Water via the contact channels listed above.

Internet in Forgue AB54

Forgueinternet connected globe

The speed of your broadband connection at your Forgue home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average broadband speed for Forgue with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Forgue Average Download Speed Forgue Average Upload Speed
49.30 Mbps 13.40 Mbps
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The type of internet connection you have can affect your download and upload speed in Forgue. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one available.

Things to consider when searching for a broadband provider in Forgue?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, we've covered four main points worth considering before searching for a broadband provider in Forgue.

Availability

The first thing you need to think about whilst searching for a broadband provider in Forgue is the availability. Whilst many homes in Forgue can take advantage of fibre or 'superfast' broadband connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Forgue?

  • Fibre broadband
    • This is fastest connection that's currently available in Forgue
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Forgue homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Forgue.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Forgue.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Forgue broadband value for money

Forgue broadband bill

Another important consideration is how much it costs for the broadband in Forgue. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you sign up to a broadband connection in Forgue. Some providers will raise the price even during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

Forgue Broadband Reliability

The reliability of the broadband connection is in Forgue should also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to do your work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Forgue home is going to be important.

Forgue broadband customer support

Our final tip, the technical support for your Forgue internet connection is really important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue in a fast and efficient manner is a strong plus when you choose a broadband provider in Forgue.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Forgue have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in Forgue?

The average broadband speed in Forgue is:

Forgue Average Download Speed Forgue Average Upload Speed
49.30 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Forgue, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Forgue home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Take a look at this table for a general idea what sort of download speed you should choose when signing up for broadband in Forgue.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Forgue

Corded telephone area code Forgue

The telephone dialling code, sometimes called the area code, for Forgue is 01806. If you call someone in Forgue, and you are not in the same area, you must add 01806 to the number you'd like to call.

How much does an 01806 Forgue call cost?

If you have calls included with your mobile or landline tariff, the phone call should be included in that tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Forgue

Residents of Forgue are free to choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Forgue home to the electricity grid and gas networks.

More often than not you won't need to speak to the Forgue distribution network operator, but if you do, you can quickly find out which DNO covers Forgue below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Forgue

The electricity distribution network operator for Forgue is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Forgue

There are no power plants within a 10 mile radius of Forgue.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Forgue

If you've ever wondered which municipalities are close to Forgue, in the table below you can see the five nearest towns and cities to Forgue.