Utilities in <u>Fountainbridge

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A Complete Guide to Utilities in Fountainbridge

Are you moving and want to know more about Fountainbridge? Our utilities guide to Fountainbridge is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Fountainbridge water and sewerage. Keep reading to learn everything about utilities in Fountainbridge.

About Fountainbridge, Edinburgh

Fountainbridge EH3 has a population of 8,151 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Fountainbridge?

Fountainbridge water utilities are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to get in touch with the water supplier in Fountainbridge

Speaking to an advisor at Scottish Water is one of many contact methods to deal with your Fountainbridge water issues.

Below, you can find the principal phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, by composing a letter or sending an email. You can also submit your request on the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Fountainbridge

Water bill in Fountainbridge

Water rates in Fountainbridge are based on if your home has a water meter or not. It's easy to find out if your Fountainbridge water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Fountainbridge water rates will have a meter number listed on their water bills.

Metered Customers in Fountainbridge

Customers that have a water meter at their Fountainbridge property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Fountainbridge home.

Unmetered Customers in Fountainbridge

Customers that don't have a water meter at their Fountainbridge home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Fountainbridge home.

Water rates for unmetered customers in Fountainbridge will be based on the rateable value of your home. The rateable value calculation of your Fountainbridge water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Fountainbridge could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How do I pay my Fountainbridge water bill?

First of all, you will need to register with Scottish Water. After you register your details with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Fountainbridge bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Fountainbridge?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Fountainbridge EH3, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Fountainbridge Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Fountainbridge have about their water supply.

Frequently Asked Questions About Water in Fountainbridge

Is water from the tap in Fountainbridge safe to drink?

Yes! You can drink the tap water in Fountainbridge. You can rest assured that Fountainbridge water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Fountainbridge water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Fountainbridge water to make it drinkable.

Where does the water in Fountainbridge come from?

There are three main sources of water that supply Fountainbridge:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Fountainbridge

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Fountainbridge is less than 60ppm, this means the water in in Fountainbridge is rated as soft water.

What does this mean?

The water supply to your home in Fountainbridge contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Fountainbridge.

Fountainbridge No Water

If you have no water in your Fountainbridge home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Fountainbridge.

If there is no water at your Fountainbridge home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Fountainbridge.

If your home has no cold water, not even a trickle, contact Scottish Water for advice. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Fountainbridge water leak or flooding

Fountainbridge water problems could be anything from flooding or a leak, to a burst water main in your Fountainbridge home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Fountainbridge property, you need to do one of the following as quickly as you can:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Why does the water in Fountainbridge taste strange?

If you find the taste or smell is different with your Fountainbridge water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Fountainbridge water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Fountainbridge water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Scottish Water using the contact information above.

Internet in Fountainbridge EH3

Fountainbridgeinternet connected globe

The speed of your internet connection at your Fountainbridge home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average connection speed for Fountainbridge with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Fountainbridge Average Download Speed Fountainbridge Average Upload Speed
82.50 Mbps 14.90 Mbps
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The internet connection type you have can affect the speed you get at your home in Fountainbridge. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote it's the only type of internet connection available.

Things to consider when choosing an internet provider in Fountainbridge?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. Worry not, we've covered four main points to think about when choosing an internet provider in Fountainbridge.

Availability

The first thing to consider whilst choosing an internet provider in Fountainbridge is the issue of availability. The majority of homes in Fountainbridge can take advantage of superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Fountainbridge?

  • Fibre broadband
    • This is the fastest type of connection you can get in Fountainbridge
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Fountainbridge homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Fountainbridge.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Fountainbridge.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Fountainbridge broadband value for money

Fountainbridge broadband bill

Another important consideration is the price you pay for broadband in Fountainbridge. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the fine print of the deal before you commit to a internet service in Fountainbridge. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Fountainbridge Broadband Reliability

The reliability of the broadband connection is in Fountainbridge also needs consideration, with so many people that work from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Fountainbridge home is going to be important.

Fountainbridge broadband technical support

Finally, the customer support of your Fountainbridge internet connection is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue efficiently and quickly is definitely something worth considering when you choose a broadband provider in Fountainbridge.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Fountainbridge have about broadband internet.

Broadband Internet FAQs

Is the internet fast in Fountainbridge?

The average broadband speed in Fountainbridge is:

Fountainbridge Average Download Speed Fountainbridge Average Upload Speed
82.50 Mbps 14.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Fountainbridge, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Fountainbridge house. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Check out the table below to find out what sort of download speed you should choose when signing up for broadband in Fountainbridge.

Usual Internet habits Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone dialling code of Fountainbridge

Corded telephone area code Fountainbridge

The landline area code, sometimes called the dialling code, for Fountainbridge is 01806. If you're calling somebody in Fountainbridge, and you are not in the same area, you should add 01806 before the number you're trying to call.

How much does an 01806 Fountainbridge call cost?

If you have calls included with your mobile or landline tariff, the cost of the call will probably be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Fountainbridge

People living in Fountainbridge are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Fountainbridge home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Fountainbridge distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Fountainbridge below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Fountainbridge

The electricity distribution network operator for Fountainbridge is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Fountainbridge

There are no power plants within a 10 mile radius of Fountainbridge.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Fountainbridge

You might be wondering which municipalities are nearby Fountainbridge, in the table below you can see the closest five municipalities to Fountainbridge.

Closest five municipalities to Fountainbridge
Municipality Distance from Fountainbridge
Tollcross -
New Town 0.54 miles
Restalrig 0.75 miles