Utilities in <u>Gilmerton

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Your Complete Guide to Utilities in Gilmerton

If you just moved and have some questions about Gilmerton? Our comprehensive utilities guide to Gilmerton will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Gilmerton water and sewerage. Keep reading to learn everything about utilities in Gilmerton.

About Gilmerton, Edinburgh

Gilmerton EH17 has a population of 26,492 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Gilmerton?

Gilmerton water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to reach your water provider in Gilmerton

Calling a phone number for Scottish Water is one of many options to talk about your Gilmerton water account.

Below, you can find the principal telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Gilmerton

Water bill in Gilmerton

Water rates in Gilmerton depend on whether your home has a water meter or not. It's easy to find out if your Gilmerton water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Gilmerton water rates will have a meter number listed on their water bills.

Metered Customers in Gilmerton

Customers who have a water meter installed at their Gilmerton property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Gilmerton home.

Unmetered Customers in Gilmerton

Customers that don't have a water meter at their Gilmerton home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Gilmerton home.

Water rates for unmetered customers in Gilmerton is based on the rateable value of your home. The rateable value part of your Gilmerton water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Gilmerton could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Gilmerton water bill?

You will first need to register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Gilmerton bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Gilmerton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Gilmerton EH17, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Gilmerton Water Frequently Asked Questions

Below we have answered some common questions that customers in Gilmerton have about their water supply.

Frequently Asked Questions About Water in Gilmerton

Is water from the tap in Gilmerton safe to drink?

Yes! It's safe to drink the tap water in Gilmerton. You can rest assured that Gilmerton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Gilmerton water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Gilmerton water to make it drinkable.

Where does the water in Gilmerton come from?

There are three main sources of water that supply Gilmerton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Gilmerton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Gilmerton is below 60ppm, that makes the water hardness in in Gilmerton is rated as soft water.

What does this mean?

The water being supplied to your home in Gilmerton contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Gilmerton.

Gilmerton No Water

If you have no water in your Gilmerton home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Gilmerton.

If there is no water at your Gilmerton home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Gilmerton.

If there is no cold water, not even a trickle, contact Scottish Water for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Gilmerton water leak or flooding

Gilmerton water problems could be anything from a burst water main or flooding, to a leak in your Gilmerton home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Gilmerton property, you need to do one of the following as quickly as you can:

  1. Call Scottish Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Scottish Water website and fill in the form to report the problem.

Why does the water in Gilmerton taste strange?

If you detect a difference in smell or taste of your Gilmerton water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Gilmerton water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Gilmerton water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water on the contact details above.

Broadband Speed in Gilmerton EH17

Gilmertoninternet connected globe

The broadband speed you get at your Gilmerton home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average internet speed in Gilmerton with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Gilmerton Average Download Speed Gilmerton Average Upload Speed
83.80 Mbps 14.70 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Gilmerton. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection currently available.

What to look for when choosing an internet provider in Gilmerton?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Worry not, we've covered four main points to think about when choosing an internet provider in Gilmerton.

Availability

The first point to bear in mind when choosing an internet provider in Gilmerton is the availability. The majority of homes in Gilmerton can take advantage of fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Gilmerton?

  • Fibre broadband
    • This is the fastest type of connection you can get in Gilmerton
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Gilmerton homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Gilmerton.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Gilmerton.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Gilmerton broadband cost

Gilmerton broadband bill

You should also think about the monthly cost of broadband in Gilmerton. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal when you sign up for a broadband connection in Gilmerton. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Gilmerton Broadband Reliability

The reliability of the broadband connection is in Gilmerton must also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work is really important.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Gilmerton home is something to think about.

Gilmerton broadband technical support

Our final tip, the customer support of your Gilmerton broadband connection is really important. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that can deal with your problem in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Gilmerton.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Gilmerton have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Gilmerton?

The average internet speed in Gilmerton is:

Gilmerton Average Download Speed Gilmerton Average Upload Speed
83.80 Mbps 14.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Gilmerton, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Gilmerton house. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Have a look at the following table to find out the kind of broadband speed you should pick when getting connected in Gilmerton.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the landline area code in Gilmerton

Corded telephone area code Gilmerton

The telephone area code, sometimes called the landline dialling code, for Gilmerton is 01806. If you call someone in Gilmerton, and you're located in a different region, you will need to add 01806 to the number you're calling.

How much does an 01806 Gilmerton call cost?

If calls are included with your landline or mobile tariff, the cost of the call should be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Gilmerton

People living in Gilmerton are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Gilmerton home to the electricity grid and gas networks.

Most of the time you won't need to contact the Gilmerton distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Gilmerton below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Gilmerton

The electricity distribution network operator for Gilmerton is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Gilmerton

There are no power plants within a 10 mile radius of Gilmerton.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Gilmerton

If you've ever wondered which municipalities are nearby Gilmerton, in the table below you can see the closest five municipalities to Gilmerton.

Closest five municipalities to Gilmerton
Municipality Distance from Gilmerton
Moredun -
Liberton 1.72 miles
Cameron Toll 1.72 miles
Craigmillar 1.72 miles
Niddrie 1.72 miles