Utilities in <u>Glass

Need help with your utilities in Glass?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

Your Complete Guide to Utilities in Glass

If you just moved and have some questions about Glass? Our complete guide to utilities in Glass is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Glass water and sewerage. Keep reading to learn everything about utilities in Glass.

About Glass, Aberdeenshire

Glass AB54 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Glass?

Glass water services are provided by Scottish Water. Below are the main phone numbers for Scottish Water:

Getting in touch with your water supplier for Glass

Speaking to an advisor at Scottish Water is one of many options to discuss your Glass water issues.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
Selectra manSelectra blue

Moving to Glass?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Glass?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Scottish Water

You can also write to Scottish Water, you have the choice of posting a letter or sending an email. You can even send your message through the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Glass

Water bill in Glass

Water rates in Glass depend on whether your home has a water meter or not. It's easy to find out if your Glass water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Glass water rates will have a meter number listed on their water bills.

Metered Customers in Glass

Customers who have a water meter installed at their Glass house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Glass home.

Unmetered Customers in Glass

Customers that don't have a water meter at their Glass home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Glass home.

As an unmetered customer, the rate you pay for water in Glass will be based on the rateable value of your home. The rateable value of your Glass water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Glass could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How do I pay my Glass water bill?

First, you must sign up and register with Scottish Water. Once you've registered an account with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Glass bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Glass?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Glass AB54, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Glass Water Frequently Asked Questions

Below we have answered some common questions that customers in Glass have about their water supply.

Frequently Asked Questions About Water in Glass

Is water from the tap in Glass safe to drink?

Yes! It's safe to drink the tap water in Glass. You can rest assured that Glass water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Glass water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Glass water to make it drinkable.

Where does the water in Glass come from?

There are three main sources of water that supply Glass:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Glass

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Glass is less than 60ppm, this means the water in in Glass is rated as soft water.

What does this mean?

The water supply to your home in Glass contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which extends their lifespan.

Selectra recommends

Water softener isn't needed at your home in Glass.

Glass No Water

If you have no water in your Glass home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Glass.

If there is no water at your Glass home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Glass.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Glass water leak or flooding

Glass water problems can include anything from flooding or a leak, to a burst water main in your Glass home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Glass property, you need to do one of the following as quickly as you can:

  1. Call Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Scottish Water website and complete the online form to report the issue.

Why does the water in Glass taste strange?

If you notice a change in taste or smell with your Glass water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Glass water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Glass water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Scottish Water on the contact details above.

Broadband in Glass AB54

Glassinternet connected globe

The speed of your broadband connection at your Glass home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and see if it matches the average internet speed in Glass with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Glass Average Download Speed Glass Average Upload Speed
49.30 Mbps 13.40 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Glass?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Glass?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The way you choose to connect to the internet can affect your download and upload speed in Glass. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection that's available.

Things to consider when searching for a broadband provider in Glass?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, we've listed the four important points to think about when searching for a broadband provider in Glass.

Availability

The first point to bear in mind whilst searching for a broadband provider in Glass is the availability. The majority of homes in Glass should have access to fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Glass?

  • Fibre broadband
    • This is fastest connection that's currently available in Glass
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Glass homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Glass.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Glass.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
blue sim cardSelectra blue

Unlimited data in Glass?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Glass?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Glass broadband price

Glass broadband bill

You should also think about the monthly cost of broadband in Glass. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the small print of the offer when you sign up for a internet connection in Glass. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Glass Broadband Reliability

How reliable the broadband is in Glass must also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Glass home is going to be important.

Glass broadband customer support

Lastly, the technical support for your Glass internet connection is really important. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that is able to solve your issue in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Glass.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Glass have about their internet connection.

Broadband FAQs

What's the average broadband speed in Glass?

The average internet speed in Glass is:

Glass Average Download Speed Glass Average Upload Speed
49.30 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Glass, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Glass property. This means it's very fast and extremely reliable. At present, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on how you will use the internet. Have a look at the following table to find out what sort of download speed you should take when getting connected in Glass.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone area code for Glass

Corded telephone area code Glass

The landline area code, sometimes called the dialling code, for Glass is 01806. If you're calling somebody in Glass, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Glass call cost?

If you have a call plan with your mobile or landline tariff, the phone call is likely to be included in that tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Glass

Residents in Glass are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Glass home to the electricity grid and gas networks.

Most of the time you won't need to contact the Glass distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Glass below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Glass

The electricity distribution network operator for Glass is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Glass?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Glass?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Glass

There are no power plants within a 10 mile radius of Glass.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Glass

If you've ever wondered which municipalities are within reach of Glass, we've found the closest five municipalities to Glass.