Utilities in <u>Gorbals

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Your Complete Guide to Utilities in Gorbals

If you just moved and have some questions about Gorbals? Our comprehensive utilities guide to Gorbals is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Gorbals water and sewerage. Keep reading to learn everything about utilities in Gorbals.

About Gorbals, Glasgow

Gorbals G5 has a population of 8,530 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Gorbals?

Gorbals water utilities are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to reach your water provider in Gorbals

Speaking to an advisor at Scottish Water is one of many options to talk about your Gorbals water issues.

In the table below we have listed the main telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Gorbals

Water bill in Gorbals

Water rates in Gorbals are based on if your home has a water meter or not. You can easily check if your Gorbals water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Gorbals water rates will have a meter number listed on their water bills.

Metered Customers in Gorbals

Customers that have a water meter at their Gorbals home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Gorbals home.

Unmetered Customers in Gorbals

Customers who don't have a meter at their Gorbals home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Gorbals home.

As an unmetered customer, the rate you pay for water in Gorbals will be based on the rateable value of your home. The rateable value part of your Gorbals water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Gorbals may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How do I pay my Gorbals water bill?

First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Gorbals bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Gorbals?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Gorbals G5, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Gorbals Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Gorbals have about their water supply.

Frequently Asked Questions About Water in Gorbals

Is the tap water in Gorbals safe to drink?

Yes! The tap water is safe to drink in Gorbals. You can rest assured that Gorbals water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Gorbals water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Gorbals water to make it drinkable.

Where does the water in Gorbals come from?

There are three main sources of water that supply Gorbals:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Gorbals

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Gorbals is fewer than 60ppm, that means the water hardness in in Gorbals is rated as soft water.

What does this mean?

The water supply to your home in Gorbals contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Gorbals.

Gorbals No Water

If you don't have any running water in your Gorbals home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Gorbals.

If there is no water at your Gorbals home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Gorbals.

If you don't have any cold water, not even a trickle, contact Scottish Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Scottish Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Gorbals water leak or flooding

Gorbals water problems can include anything from flooding or a leak, to a burst water main in your Gorbals home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Gorbals property, you must do one of the following as soon as possible:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Scottish Water website and complete the online form to report the issue.

Why does the water in Gorbals taste strange?

If you find the taste or smell is different with your Gorbals water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Gorbals water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Gorbals water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Scottish Water via the contact channels listed above.

Broadband in Gorbals G5

Gorbalsinternet connected globe

The speed of your internet connection at your Gorbals home can vary depending on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average connection speed for Gorbals with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Gorbals Average Download Speed Gorbals Average Upload Speed
78.70 Mbps 35.20 Mbps
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The internet connection type you have can affect your download and upload speed in Gorbals. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection currently available.

Things to consider when picking a broadband provider in Gorbals?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider could feel daunting. Don't worry, we've covered four main points that you should consider when picking a broadband provider in Gorbals.

Availability

The first thing to consider before picking a broadband provider in Gorbals is the issue of availability. Most homes in Gorbals should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Gorbals?

  • Fibre broadband
    • This is the fastest type of connection you can get in Gorbals
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Gorbals homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Gorbals.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Gorbals.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Gorbals broadband price

Gorbals broadband bill

Another important consideration is how much it costs for the broadband in Gorbals. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you commit to a internet service in Gorbals. Some providers may even increase the price whilst you're in contract. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Gorbals Broadband Reliability

The reliability of the broadband connection is in Gorbals also needs consideration, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Gorbals home is going to be important.

Gorbals broadband customer service

Our final tip, the technical support for your Gorbals broadband connection is really important. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises then having solid customer service that deals with your query efficiently and quickly should be considered when making a decision for a broadband internet provider in Gorbals.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Gorbals have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Gorbals?

The average internet speed in Gorbals is:

Gorbals Average Download Speed Gorbals Average Upload Speed
78.70 Mbps 35.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Gorbals, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Gorbals house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Take a look at this table to find out the kind of broadband speed you should take when signing up for broadband in Gorbals.

Main internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone area code for Gorbals

Corded telephone area code Gorbals

The telephone dialling code, sometimes called the area code, for Gorbals is 01806. When making a call to someone in Gorbals, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Gorbals call cost?

If calls are included with your mobile or landline tariff, then the call cost should be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Gorbals

Residents of Gorbals can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Gorbals home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Gorbals distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Gorbals right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Gorbals

The electricity distribution network operator for Gorbals is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Gorbals

There are no power plants within a 10 mile radius of Gorbals.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Gorbals

If you've ever wondered which municipalities are close to Gorbals, in the table below you can see the five closest municipalities to Gorbals.

Closest five municipalities to Gorbals
Municipality Distance from Gorbals
Bridgeton 0.74 miles
Battlefield 1.14 miles
Govanhill 1.14 miles
Mount Florida 1.14 miles
Strathbungo East 1.14 miles