Utilities in <u>Gorgie

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Your Complete Guide to Utilities in Gorgie

Are you moving and want to know more about Gorgie? Our complete guide to utilities in Gorgie is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Gorgie water and sewerage. Keep reading to learn everything about utilities in Gorgie.

About Gorgie, Edinburgh

Gorgie EH11 has a population of 6,835 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Gorgie?

Gorgie water services are provided by Scottish Water. Here are the main contact numbers for Scottish Water:

How to reach your water provider in Gorgie

Speaking to an advisor at Scottish Water is one of many contact methods to discuss your Gorgie water issues.

Below, you can find the principal telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can also send your request via the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Gorgie

Water bill in Gorgie

Water rates in Gorgie will vary depending on if your home has a water meter or not. You can easily find out whether your Gorgie water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Gorgie water rates will have a meter number listed on their water bills.

Metered Customers in Gorgie

Customers who have a water meter installed at their Gorgie home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Gorgie home.

Unmetered Customers in Gorgie

Customers who don't have a meter at their Gorgie home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Gorgie home.

Water rates for unmetered customers in Gorgie will be based on the rateable value of your home. The rateable value calculation of your Gorgie water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Gorgie may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How do I pay my Gorgie water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Gorgie bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Gorgie?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Gorgie EH11, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Gorgie Water Frequently Asked Questions

Below we have answered some common questions that customers in Gorgie have about their water supply.

Frequently Asked Questions About Water in Gorgie

Is the tap water in Gorgie safe to drink?

Yes! The tap water is safe to drink in Gorgie. You can rest assured that Gorgie water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Gorgie water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Gorgie water to make it drinkable.

Where does the water in Gorgie come from?

There are three main sources of water that supply Gorgie:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Gorgie

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Gorgie is less than 60ppm, that means the water hardness in in Gorgie is rated as soft water.

What does this mean?

The clean water supply to your home in Gorgie contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Gorgie.

Gorgie No Water

If you don't have any running water in your Gorgie home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Gorgie.

If there is no water at your Gorgie home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Gorgie.

If your home has no cold water, not even a trickle, contact Scottish Water for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Gorgie water leak or flooding

Gorgie water problems could be anything from flooding or a leak, to a burst water main in your Gorgie home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Gorgie property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, navigate to the "report a leak" area of the Scottish Water website and complete the online form to report the issue.

Why does the water in Gorgie taste strange?

If you detect a difference in smell or taste of your Gorgie water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Gorgie water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Gorgie water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Scottish Water on the contact details above.

Broadband in Gorgie EH11

Gorgieinternet connected globe

The broadband speed you get at your Gorgie home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average connection speed for Gorgie with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Gorgie Average Download Speed Gorgie Average Upload Speed
118.90 Mbps 22.30 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Gorgie. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it's the only type of internet connection that's available.

Things to consider when choosing an internet provider in Gorgie?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. So picking the right internet provider might seem daunting at first. Don't worry, we've listed the four important points that you should consider when choosing an internet provider in Gorgie.

Availability

The first point to bear in mind whilst choosing an internet provider in Gorgie is what's available. Whilst many homes in Gorgie can take advantage of superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Gorgie?

  • Fibre broadband
    • This is the fastest available internet connection in Gorgie
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Gorgie homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Gorgie.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Gorgie.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Gorgie broadband cost

Gorgie broadband bill

Another important consideration is the monthly cost of broadband in Gorgie. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the fine print of the deal before you commit to a broadband connection in Gorgie. Some providers may even increase the price during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Gorgie Broadband Reliability

The reliability of the broadband connection is in Gorgie must also be considered, with so many people that work from home either full-time or part-time, having a reliable internet connection to stay in touch with work can be extremely important.

The times when we're not working we're watching movies online or gaming online which without a reliable broadband connection at your Gorgie home is going to be important.

Gorgie broadband technical support

Our final tip, the customer support of your Gorgie broadband internet is extremely important. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that is able to solve your issue quickly and efficiently is a strong plus when you choose a broadband provider in Gorgie.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Gorgie have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Gorgie?

The average broadband speed in Gorgie is:

Gorgie Average Download Speed Gorgie Average Upload Speed
118.90 Mbps 22.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Gorgie, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Gorgie property. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on what kind of internet user you are. Check out the table below to find out what sort of download speed you should pick when signing up for broadband in Gorgie.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone dialling code of Gorgie

Corded telephone area code Gorgie

The landline area code, sometimes called the dialling code, for Gorgie is 01806. When making a call to someone in Gorgie, and you are in a different area, you should add 01806 before the number you're trying to call.

How much does an 01806 Gorgie call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call should be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Gorgie

Residents of Gorgie are able to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Gorgie home to the gas network and electricity grid.

More often than not you won't need to speak to the Gorgie distribution network operator, but should you ever need to, you can find the distribution network operator for Gorgie right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Gorgie

The electricity distribution network operator for Gorgie is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Gorgie

There are no power plants within a 10 mile radius of Gorgie.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Gorgie

Perhaps you're wondering which towns and cities are close to Gorgie, we've found the five closest municipalities to Gorgie.

Closest five municipalities to Gorgie
Municipality Distance from Gorgie
Stenhouse -
Bruntsfield 0.17 miles
Morningside 0.17 miles
Fairmilehead 0.17 miles
Slateford 0.95 miles