Utilities in <u>Gourdon

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Your Complete Guide to Utilities in Gourdon

Are you moving and want to know more about Gourdon? Our comprehensive utilities guide to Gourdon is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Gourdon water and sewerage. Keep reading to learn everything about utilities in Gourdon.

About Gourdon, Aberdeenshire

Gourdon DD10 has a population of 789 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Gourdon?

Gourdon water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

Getting in touch with your water supplier for Gourdon

Ringing a contact number for Scottish Water is one of many contact methods to talk about your Gourdon water issues.

In the table below you will find the contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can also send your request via the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Gourdon

Water bill in Gourdon

Water rates in Gourdon depend on whether your home has a water meter or not. You can easily check if your Gourdon water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Gourdon water rates will have a meter number listed on their water bills.

Metered Customers in Gourdon

Customers that have a water meter at their Gourdon house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Gourdon home.

Unmetered Customers in Gourdon

Customers that don't have a water meter at their Gourdon home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Gourdon home.

Water rates for unmetered customers in Gourdon is going to be based on the rateable value of your home. The rateable value part of your Gourdon water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, having a water meter installed at your Gourdon could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How do I pay my Gourdon water bill?

First of all, you will need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Gourdon bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Gourdon?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Gourdon DD10, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Gourdon Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Gourdon have about their water supply.

Frequently Asked Questions About Water in Gourdon

Is tap water in Gourdon safe to drink?

Yes! It's safe to drink the tap water in Gourdon. You can rest assured that Gourdon water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Gourdon water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Gourdon water to make it drinkable.

Where does the water in Gourdon come from?

There are three main sources of water that supply Gourdon:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Gourdon

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Gourdon is below 60ppm, that makes the water hardness in in Gourdon is rated as soft water.

What does this mean?

The water supply to your home in Gourdon contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Gourdon.

Gourdon No Water

If you don't have any running water in your Gourdon home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Gourdon.

If there is no water at your Gourdon home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Gourdon.

If you don't have any cold water, not even a trickle, contact Scottish Water for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Gourdon water leak or flooding

Gourdon water problems could be anything from a leak, a burst water main, or flooding in your Gourdon home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Gourdon property, you must do one of the following as soon as possible:

  1. Call Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Why does the water in Gourdon taste strange?

If you detect a difference in smell or taste of your Gourdon water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Gourdon water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Gourdon water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Scottish Water using the contact information above.

Internet in Gourdon DD10

Gourdoninternet connected globe

The speed of your broadband connection at your Gourdon home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and see how it compares to the average connection speed for Gourdon with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Gourdon Average Download Speed Gourdon Average Upload Speed
59.70 Mbps 10.50 Mbps
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The type of internet connection you have can have an effect on the speed you get in Gourdon. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it's the only type of internet connection currently available.

Things to consider when picking a broadband provider in Gourdon?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider might seem daunting at first. Don't worry, let's take a look at the top four points that you should consider when picking a broadband provider in Gourdon.

Availability

The first point to bear in mind when picking a broadband provider in Gourdon is the availability. Most homes in Gourdon can take advantage of fibre or 'superfast' connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Gourdon?

  • Fibre broadband
    • This is the fastest type of connection you can get in Gourdon
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Gourdon homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Gourdon.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Gourdon.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Gourdon broadband price

Gourdon broadband bill

Another important consideration is the price you pay for broadband in Gourdon. You will see many broadband providers are offering a low priced offer especially for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal before you commit to a broadband connection in Gourdon. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Gourdon Broadband Reliability

How reliable the broadband is in Gourdon should also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is a priority.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Gourdon home is going to be important.

Gourdon broadband customer service

Lastly, the customer service of your Gourdon broadband internet is extremely important. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises a high level of customer support that can deal with your problem in a fast and efficient manner should be considered when you choose a broadband provider in Gourdon.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Gourdon have about broadband internet.

Broadband FAQs

What's the average broadband speed in Gourdon?

The average internet speed in Gourdon is:

Gourdon Average Download Speed Gourdon Average Upload Speed
59.70 Mbps 10.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Gourdon, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Gourdon house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on how you will use the internet. Have a look at the following table for a rough guide to the kind of broadband speed you should take when signing up for broadband in Gourdon.

Usual Internet habits Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for Gourdon

Corded telephone area code Gourdon

The telephone area code, sometimes called the landline dialling code, for Gourdon is 01561. If you call someone in Gourdon, and you are not in the same area, you must add 01561 before the number you're trying to call.

How much does an 01561 Gourdon call cost?

If calls are included with your mobile or landline tariff, then the call cost is likely to be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Gourdon

Residents in Gourdon are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Gourdon home to the electricity grid and gas networks.

In many cases you won't need to contact the Gourdon distribution network operator, but should the need arise, you can quickly find out which DNO covers Gourdon below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Gourdon

The electricity distribution network operator for Gourdon is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Gourdon

There are no power plants within a 10 mile radius of Gourdon.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Gourdon

Perhaps you're wondering which towns and cities are close to Gourdon, in the below table you will find the five closest municipalities to Gourdon.

Closest five municipalities to Gourdon
Municipality Distance from Gourdon
Inverbervie -
St Cyrus -
Brechin 7.37 miles
Laurencekirk 7.71 miles
Arbroath 14.3 miles