Utilities in <u>Govan

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Your Complete Guide to Utilities in Govan

If you just moved and have some questions about Govan? Our utilities guide to Govan is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Govan water and sewerage. Keep reading to learn everything about utilities in Govan.

About Govan, Glasgow

Govan G51 has a population of 5,860 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Govan?

Govan water utilities are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to get in touch with the water supplier in Govan

Speaking to an advisor at Scottish Water is one of many options to deal with your Govan water issues.

Below, you can find the principal phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, you have the choice of posting a letter or sending an email. You can also send your request via the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Govan

Water bill in Govan

Water rates in Govan depend on whether your home has a water meter or not. You can easily find out whether your Govan water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Govan water rates will have a meter number listed on their water bills.

Metered Customers in Govan

Customers with a water meter at their Govan home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Govan home.

Unmetered Customers in Govan

Customers that don't have a water meter at their Govan home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Govan home.

The rate unmetered customers pay for water in Govan is going to be based on the rateable value of your home. The rateable value of your Govan water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, installing a water meter at your Govan could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How do I pay my Govan water bill?

First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Govan bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Govan?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Govan G51, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Govan Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Govan have about their water supply.

Frequently Asked Questions About Water in Govan

Is tap water in Govan safe to drink?

Yes! You can drink the tap water in Govan. You can rest assured that Govan water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Govan water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Govan water to make it drinkable.

Where does the water in Govan come from?

There are three main sources of water that supply Govan:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Govan

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Govan is less than 60ppm, that means the water hardness in in Govan is rated as soft water.

What does this mean?

The water being supplied to your home in Govan contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which extends their lifespan.

Selectra recommends

Water softener isn't needed at your home in Govan.

Govan No Water

If you don't have any running water in your Govan home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Govan.

If there is no water at your Govan home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Govan.

If you don't have any cold water, not even a trickle, contact Scottish Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Govan water leak or flooding

Govan water problems might include anything from a leak, a burst water main, or flooding in your Govan home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Govan property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Scottish Water website and complete the online form to report the issue.

Why does the water in Govan taste strange?

If you find the taste or smell is different with your Govan water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Govan water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Govan water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Scottish Water on the contact details above.

Broadband in Govan G51

Govaninternet connected globe

The speed of your internet connection at your Govan home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and see how it compares to the average internet speed in Govan with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Govan Average Download Speed Govan Average Upload Speed
98.90 Mbps 20.20 Mbps
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The internet connection type you have can affect your download and upload speed in Govan. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection available.

Things to consider when searching for a broadband provider in Govan?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, we've listed the four important points that you should consider when searching for a broadband provider in Govan.

Availability

The first thing you need to think about whilst searching for a broadband provider in Govan is the availability. Whilst many homes in Govan should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Govan?

  • Fibre broadband
    • This is the fastest type of connection you can get in Govan
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Govan homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Govan.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Govan.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Govan broadband value for money

Govan broadband bill

Another important consideration is the monthly cost of broadband in Govan. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the terms and conditions of the deal when you sign up for a internet service in Govan. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Govan Broadband Reliability

How reliable the broadband is in Govan also needs consideration, with many people working from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work is really important.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Govan home is going to be important.

Govan broadband customer support

Finally, the customer support of your Govan internet connection is really important. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Govan.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Govan ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Govan?

The average broadband speed in Govan is:

Govan Average Download Speed Govan Average Upload Speed
98.90 Mbps 20.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Govan, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Govan home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Check out the table below for a general idea which speed you should choose when signing up for broadband in Govan.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone area code for Govan

Corded telephone area code Govan

The landline area code, sometimes called the dialling code, for Govan is 01806. When making a call to someone in Govan, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 Govan call cost?

If you have calls included with your mobile or landline tariff, the phone call will probably be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, you should ask your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Govan

Residents of Govan are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Govan home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Govan distribution network operator, but if you do, you can find the distribution network operator for Govan below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Govan

The electricity distribution network operator for Govan is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Govan

There are no power plants within a 10 mile radius of Govan.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Near Govan

If you've ever wondered which municipalities are close to Govan, we've found the five closest municipalities to Govan.

Closest five municipalities to Govan
Municipality Distance from Govan
Pollokshields 0.56 miles
Shawlands 0.56 miles
Cardonald 1.31 miles
Hillington 1.31 miles
Penilee 1.31 miles