Utilities in <u>Grandholm

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Your Complete Guide to Utilities in Grandholm

Are you moving and want to know more about Grandholm? Our complete guide to utilities in Grandholm will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Grandholm water and sewerage. Keep reading to learn everything about utilities in Grandholm.

About Grandholm, Aberdeenshire

Grandholm AB22 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Grandholm?

Grandholm water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

Getting in touch with your water supplier for Grandholm

Ringing a contact number for Scottish Water is one of many contact methods to discuss your Grandholm water problems.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, by composing a letter or sending an email. You can also submit your request on the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Grandholm

Water bill in Grandholm

Water rates in Grandholm depend on whether your home has a water meter or not. You can easily find out whether your Grandholm water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Grandholm water rates will have a meter number listed on their water bills.

Metered Customers in Grandholm

Customers who have a water meter installed at their Grandholm house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Grandholm home.

Unmetered Customers in Grandholm

Customers that don't have a water meter at their Grandholm home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Grandholm home.

As an unmetered customer, the rate you pay for water in Grandholm will be based on the rateable value of your home. The rateable value of your Grandholm water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Grandholm might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How do I pay my Grandholm water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Grandholm bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Grandholm?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Grandholm AB22, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Grandholm Water Frequently Asked Questions

Below we have answered some common questions that customers in Grandholm have about their water supply.

Frequently Asked Questions About Water in Grandholm

Is water from the tap in Grandholm safe to drink?

Yes! It's safe to drink the tap water in Grandholm. You can rest assured that Grandholm water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Grandholm water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Grandholm water to make it drinkable.

Where does the water in Grandholm come from?

There are three main sources of water that supply Grandholm:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Grandholm

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Grandholm is below 60ppm, that makes the water hardness in in Grandholm is rated as soft water.

What does this mean?

The water supply to your home in Grandholm contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances meaning they should not break down as often.

Selectra recommends

You shouldn't need to use a water softener at your home in Grandholm.

Grandholm No Water

If you don't have any running water in your Grandholm home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Grandholm.

If there is no water at your Grandholm home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Grandholm.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Grandholm water leak or flooding

Grandholm water problems can include anything from flooding or a leak, to a burst water main in your Grandholm home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Grandholm property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Scottish Water website and complete the online form to report the issue.

Why does the water in Grandholm taste strange?

If you notice a change in taste or smell with your Grandholm water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Grandholm water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Grandholm water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Scottish Water via the contact channels listed above.

Broadband in Grandholm AB22

Grandholminternet connected globe

The broadband speed you get at your Grandholm home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average broadband speed for Grandholm with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Grandholm Average Download Speed Grandholm Average Upload Speed
49.30 Mbps 13.40 Mbps
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The type of internet connection you have can affect the speed you get at your home in Grandholm. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it's the only type of internet connection that's available.

What should you consider when choosing an internet provider in Grandholm?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet can be unnerving. Worry not, we've covered four main points that you should consider when choosing an internet provider in Grandholm.

Availability

The first thing to consider whilst choosing an internet provider in Grandholm is the availability. Whilst many homes in Grandholm should have access to fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in Grandholm?

  • Fibre broadband
    • This is the fastest type of connection you can get in Grandholm
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Grandholm homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Grandholm.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Grandholm.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Grandholm broadband value for money

Grandholm broadband bill

Another important consideration is how much it costs for the broadband in Grandholm. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal before you sign up to a internet connection in Grandholm. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Grandholm Broadband Reliability

The reliability of the broadband connection is in Grandholm should also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is a priority.

When we're relaxing we're watching movies online or gaming online which without a reliable broadband connection at your Grandholm home will be an important thing to consider.

Grandholm broadband technical support

Lastly, the technical support for your Grandholm internet connection is of utmost importance. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises then having solid customer service that is able to solve your issue in a fast and efficient manner is a strong plus when selecting an internet provider in Grandholm.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Grandholm have about their internet connection.

Broadband FAQs

Is the internet fast in Grandholm?

The average internet speed in Grandholm is:

Grandholm Average Download Speed Grandholm Average Upload Speed
49.30 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Grandholm, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Grandholm house. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on how you will use the internet. Check out the table below for a rough guide to which speed you should choose when signing up for broadband in Grandholm.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Grandholm

Corded telephone area code Grandholm

The telephone area code, sometimes called the landline dialling code, for Grandholm is 01806. If you call someone in Grandholm, and you are not in the same area, you must add 01806 before the number you're trying to call.

How much does an 01806 Grandholm call cost?

If you have a call plan with your landline or mobile, the cost of the call is likely to be included in that tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Grandholm

Residents in Grandholm are able to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Grandholm home to the gas and electricity networks.

Most of the time you will never need to ever contact the Grandholm distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Grandholm in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Grandholm

The electricity distribution network operator for Grandholm is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Grandholm

There are no power plants within a 10 mile radius of Grandholm.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Grandholm

You might be wondering which municipalities are nearby Grandholm, in the table below you can see the five closest municipalities to Grandholm.

Closest five municipalities to Grandholm
Municipality Distance from Grandholm
Bridge of Don -
Danestone -
Persley -
Seaton 0.84 miles
Tillydrone 0.84 miles