A Complete Guide to Utilities in Grantown-on-Spey

If you just moved and have some questions about Grantown-on-Spey? Our comprehensive utilities guide to Grantown-on-Spey will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Grantown-on-Spey water and sewerage. Keep reading to learn everything about utilities in Grantown-on-Spey.

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About Grantown-on-Spey, Highland

Grantown-on-Spey PH26 has a population of 2,428 and is located in the county of Highland. Highland has a population of 235,540 people.

Who supplies my water in Grantown-on-Spey?

Grantown-on-Spey water utilities are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Grantown-on-Spey

Speaking to an advisor at Scottish Water is one of many options to talk about your Grantown-on-Spey water account.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778

Write to Scottish Water

You can also get in touch with Scottish Water, either by email or with a letter in the post. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
KY11 8GG

If you would like to email Scottish Water, you can use the email address below:

Scottish Water Email Address
[email protected]
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Price of water in Grantown-on-Spey

Water bill in Grantown-on-Spey

Water rates in Grantown-on-Spey depend on whether your home has a water meter or not. You can easily find out whether your Grantown-on-Spey water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Grantown-on-Spey water rates will have a meter number listed on their water bills.

Metered Customers in Grantown-on-Spey

Customers who have a water meter installed at their Grantown-on-Spey property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Grantown-on-Spey home.

Unmetered Customers in Grantown-on-Spey

Customers that don't have a water meter at their Grantown-on-Spey home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Grantown-on-Spey home.

Water rates for unmetered customers in Grantown-on-Spey is based on the rateable value of your home. The rateable value calculation of your Grantown-on-Spey water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Grantown-on-Spey might work out cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How do I pay my Grantown-on-Spey water bill?

You will first need to register with Scottish Water. After you register your details with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Grantown-on-Spey bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Grantown-on-Spey?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Grantown-on-Spey PH26, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Grantown-on-Spey Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Grantown-on-Spey have about their water supply.

Frequently Asked Questions About Water in Grantown-on-Spey

Is tap water in Grantown-on-Spey safe to drink?

Yes! It's safe to drink the tap water in Grantown-on-Spey. You can rest assured that Grantown-on-Spey water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Grantown-on-Spey water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Grantown-on-Spey water to make it drinkable.

Where does the water in Grantown-on-Spey come from?

There are three main sources of water that supply Grantown-on-Spey:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Grantown-on-Spey

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Grantown-on-Spey is below 60ppm, this means the water in in Grantown-on-Spey is rated as soft water.

What does this mean?

The clean water supply to your home in Grantown-on-Spey contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which means they should last longer.

Selectra recommends

You shouldn't need to use a water softener at your home in Grantown-on-Spey.

Grantown-on-Spey No Water

If you have no water in your Grantown-on-Spey home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Grantown-on-Spey.

If there is no water at your Grantown-on-Spey home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Grantown-on-Spey.

If your home has no cold water, not even a trickle, contact Scottish Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Grantown-on-Spey water leak or flooding

Grantown-on-Spey water problems could be anything from a burst water main or flooding, to a leak in your Grantown-on-Spey home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Grantown-on-Spey property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Scottish Water website and complete the online form to report the issue.

Why does the water in Grantown-on-Spey taste strange?

If you find the taste or smell is different with your Grantown-on-Spey water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Grantown-on-Spey water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Grantown-on-Spey water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Scottish Water on the contact details above.

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Broadband Speed in Grantown-on-Spey PH26

Grantown-on-Speyinternet connected globe

The speed of your internet connection at your Grantown-on-Spey home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and find out how it compares to the average connection speed for Grantown-on-Spey with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Grantown-on-Spey Average Download Speed Grantown-on-Spey Average Upload Speed
51.10 Mbps 11.50 Mbps
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The internet connection type you have can have an effect on the speed you get in Grantown-on-Spey. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection currently available.

What to look for when choosing an internet provider in Grantown-on-Spey?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider might seem daunting at first. Don't worry, we've covered four main points to think about when choosing an internet provider in Grantown-on-Spey.


The first point to bear in mind before choosing an internet provider in Grantown-on-Spey is the availability. Whilst many homes in Grantown-on-Spey can take advantage of superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Grantown-on-Spey?

  • Fibre broadband
    • This is the fastest available internet connection in Grantown-on-Spey
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Grantown-on-Spey homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Grantown-on-Spey.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Grantown-on-Spey.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Grantown-on-Spey broadband cost

Grantown-on-Spey broadband bill

You also need to consider the monthly cost of broadband in Grantown-on-Spey. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal before you commit to a internet connection in Grantown-on-Spey. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Grantown-on-Spey Broadband Reliability

The reliability of broadband in Grantown-on-Spey also needs consideration, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Grantown-on-Spey home is something to think about.

Grantown-on-Spey broadband technical support

Lastly, the technical support for your Grantown-on-Spey broadband connection is extremely important. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that deals with your query in a fast and efficient manner is a strong plus when you choose a broadband provider in Grantown-on-Spey.


Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Grantown-on-Spey have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Grantown-on-Spey?

The average internet speed in Grantown-on-Spey is:

Grantown-on-Spey Average Download Speed Grantown-on-Spey Average Upload Speed
51.10 Mbps 11.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Grantown-on-Spey, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Grantown-on-Spey home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on what you will be using the internet for. Take a look at this table for a rough guide to which speed you should pick for a broadband service in Grantown-on-Spey.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

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What's the landline area code in Grantown-on-Spey

Corded telephone area code Grantown-on-Spey

The telephone area code, sometimes called the landline dialling code, for Grantown-on-Spey is 01479. If you're calling somebody in Grantown-on-Spey, and you are in a different area, you should add 01479 to the number you're calling.

How much does an 01479 Grantown-on-Spey call cost?

If calls are included with your landline or mobile tariff, the cost of the call is likely to be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Grantown-on-Spey

People living in Grantown-on-Spey can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Grantown-on-Spey home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Grantown-on-Spey distribution network operator, but if you do, you can quickly find out which DNO covers Grantown-on-Spey in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Grantown-on-Spey

The electricity distribution network operator for Grantown-on-Spey is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email [email protected]
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Grantown-on-Spey

There are no power plants within a 10 mile radius of Grantown-on-Spey.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Grantown-on-Spey

Perhaps you're wondering which towns and cities are close to Grantown-on-Spey, in the table below you can see the closest five municipalities to Grantown-on-Spey.

Closest five municipalities to Grantown-on-Spey
Municipality Distance from Grantown-on-Spey
Dulnain Bridge -
Cromdale -
Nethy Bridge 3.26 miles
Boat of Garten 6.17 miles
Bogroy 7.03 miles