Your Complete Guide to Utilities in Halkirk

If you've moved and have questions about Halkirk? Our utilities guide to Halkirk is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Halkirk water and sewerage. Keep reading to learn everything about utilities in Halkirk.

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About Halkirk, Highland

Halkirk KW12 has a population of 982 and is located in the county of Highland. Highland has a population of 235,540 people.

Who supplies my water in Halkirk?

Halkirk water services are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

Getting in touch with your water supplier for Halkirk

Ringing a contact number for Scottish Water is just one method of contact to deal with your Halkirk water issues.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365

Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can even send your message through the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you can use the email address below:

Scottish Water Email Address
[email protected]
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Price of water in Halkirk

Water bill in Halkirk

Water rates in Halkirk will vary depending on if your home has a water meter or not. You can easily check if your Halkirk water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Halkirk water rates will have a meter number listed on their water bills.

Metered Customers in Halkirk

Customers with a water meter at their Halkirk home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Halkirk home.

Unmetered Customers in Halkirk

Customers that don't have a water meter at their Halkirk home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Halkirk home.

As an unmetered customer, the rate you pay for water in Halkirk will be based on the rateable value of your home. The rateable value part of your Halkirk water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Halkirk may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How do I pay my Halkirk water bill?

First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Halkirk bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Halkirk?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Halkirk KW12, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Halkirk Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Halkirk have about their water supply.

Frequently Asked Questions About Water in Halkirk

Is the tap water in Halkirk safe to drink?

Yes! You can drink the tap water in Halkirk. You can rest assured that Halkirk water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Halkirk water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Halkirk water to make it drinkable.

Where does the water in Halkirk come from?

There are three main sources of water that supply Halkirk:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Halkirk

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Halkirk is less than 60ppm, that makes the water hardness in in Halkirk is rated as soft water.

What does this mean?

The water being supplied to your home in Halkirk contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which extends their lifespan.

Selectra recommends

Water softener isn't needed at your home in Halkirk.

Halkirk No Water

If you don't have any running water in your Halkirk home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Halkirk.

If there is no water at your Halkirk home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Halkirk.

If you don't have any cold water, not even a trickle, contact Scottish Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Halkirk water leak or flooding

Halkirk water problems can include anything from flooding or a leak, to a burst water main in your Halkirk home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Halkirk property, you must do one of the following as soon as possible:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Scottish Water website and complete the online form to report the issue.

Why does the water in Halkirk taste strange?

If you find the taste or smell is different with your Halkirk water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Halkirk water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Halkirk water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Scottish Water using the contact information above.

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Broadband in Halkirk KW12

Halkirkinternet connected globe

The speed of your internet connection at your Halkirk home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test your internet speed and find out how it compares to the average internet speed in Halkirk with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Halkirk Average Download Speed Halkirk Average Upload Speed
29.90 Mbps 6.70 Mbps
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The type of internet connection you have can have an effect on the speed you get in Halkirk. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.

Things to consider when searching for a broadband provider in Halkirk?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've covered four main points that you should consider when searching for a broadband provider in Halkirk.

Availability

The first point to bear in mind before searching for a broadband provider in Halkirk is what's available. Most homes in Halkirk can take advantage of fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Halkirk?

  • Fibre broadband
    • This is the fastest available internet connection in Halkirk
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Halkirk homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Halkirk.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Halkirk.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Halkirk broadband cost

Halkirk broadband bill

Another important consideration is the price you pay for broadband in Halkirk. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the fine print of the deal when you sign up for a broadband connection in Halkirk. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Halkirk Broadband Reliability

The reliability of the broadband connection is in Halkirk should also be considered, with many of us working from home either full-time or part-time, having a reliable internet connection to do your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Halkirk home is going to be important.

Halkirk broadband customer support

Lastly, the technical support for your Halkirk broadband connection is really important. You might never need to contact your broadband provider, but should the need to contact them arises a high level of customer support that deals with your query quickly and efficiently should be considered when you choose a broadband provider in Halkirk.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Halkirk ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Halkirk?

The average broadband speed in Halkirk is:

Halkirk Average Download Speed Halkirk Average Upload Speed
29.90 Mbps 6.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Halkirk, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Halkirk house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Take a look at this table for a rough guide to which speed you should pick when signing up for broadband in Halkirk.

Main internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

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What's the telephone dialling code of Halkirk

Corded telephone area code Halkirk

The landline area code, sometimes called the dialling code, for Halkirk is 01806. If you call someone in Halkirk, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Halkirk call cost?

If you have calls included with your mobile or landline tariff, the phone call is likely to be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Halkirk

Residents of Halkirk are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Halkirk home to the electricity grid and gas networks.

In many cases you won't need to speak to the Halkirk distribution network operator, but should the need arise, you can quickly find out which DNO covers Halkirk right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Halkirk

The electricity distribution network operator for Halkirk is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email [email protected]
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Halkirk

There are no power plants within a 10 mile radius of Halkirk.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Halkirk

If you've ever wondered which municipalities are within reach of Halkirk, in the table below you can see the five closest municipalities to Halkirk.

Closest five municipalities to Halkirk
Municipality Distance from Halkirk
Thurso 12.25 miles
Dunbeath 13.04 miles
Forsinard 13.14 miles
Berriedale 14.33 miles