Utilities in <u>Hatton

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Your Complete Guide to Utilities in Hatton

Are you moving and want to know more about Hatton? Our comprehensive utilities guide to Hatton is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Hatton water and sewerage. Keep reading to learn everything about utilities in Hatton.

About Hatton, Aberdeenshire

Hatton AB42 has a population of 900 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Hatton?

Hatton water services are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Hatton

Ringing a contact number for Scottish Water is one of many contact methods to talk about your Hatton water issues.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, by composing a letter or sending an email. You can also submit your request on the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Hatton

Water bill in Hatton

Water rates in Hatton are based on if your home has a water meter or not. You can easily check if your Hatton water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Hatton water rates will have a meter number listed on their water bills.

Metered Customers in Hatton

Customers that have a water meter at their Hatton house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Hatton home.

Unmetered Customers in Hatton

Customers that don't have a water meter at their Hatton home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Hatton home.

The rate unmetered customers pay for water in Hatton will be based on the rateable value of your home. The rateable value of your Hatton water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Hatton could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How do I pay my Hatton water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Hatton bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Hatton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Hatton AB42, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Hatton Water Frequently Asked Questions

Below we have answered some common questions that customers in Hatton have about their water supply.

Frequently Asked Questions About Water in Hatton

Is water from the tap in Hatton safe to drink?

Yes! It's safe to drink the tap water in Hatton. You can rest assured that Hatton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Hatton water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Hatton water to make it drinkable.

Where does the water in Hatton come from?

There are three main sources of water that supply Hatton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Hatton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Hatton is below 60ppm, that makes the water hardness in in Hatton is rated as soft water.

What does this mean?

The water supply to your home in Hatton contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which extends their lifespan.

Selectra recommends

Water softener isn't needed at your home in Hatton.

Hatton No Water

If you don't have any running water in your Hatton home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Hatton.

If there is no water at your Hatton home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Hatton.

If there is no cold water, not even a trickle, contact Scottish Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Scottish Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Hatton water leak or flooding

Hatton water problems might include anything from flooding or a leak, to a burst water main in your Hatton home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Hatton property, you must do one of the following as soon as possible:

  1. Ring Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Scottish Water website and complete the online form to report the issue.

Why does the water in Hatton taste strange?

If you find the taste or smell is different with your Hatton water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Hatton water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Hatton water.

If you have questions about your water's taste, smell, or appearance, you can speak to Scottish Water via the contact channels listed above.

Broadband in Hatton AB42

Hattoninternet connected globe

The broadband speed you get at your Hatton home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and see how it compares to the average broadband speed for Hatton with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Hatton Average Download Speed Hatton Average Upload Speed
38.00 Mbps 8.00 Mbps
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The type of internet connection you have can affect the speed you get at your home in Hatton. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it's the only type of internet connection currently available.

Things to consider when searching for a broadband provider in Hatton?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider can be unnerving. Worry not, we've listed the four important points that you should consider when searching for a broadband provider in Hatton.

Availability

The first thing to consider before searching for a broadband provider in Hatton is the issue of availability. Most homes in Hatton should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Hatton?

  • Fibre broadband
    • This is the fastest type of connection you can get in Hatton
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Hatton homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Hatton.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Hatton.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Hatton broadband value for money

Hatton broadband bill

You also need to consider how much it costs for the broadband in Hatton. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you sign up to a internet service in Hatton. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Hatton Broadband Reliability

The reliability of broadband in Hatton should also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work is a priority.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Hatton home is going to be important.

Hatton broadband customer support

Lastly, the technical support for your Hatton broadband connection is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that deals with your query efficiently and quickly should be considered when making a decision for a broadband internet provider in Hatton.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Hatton have about broadband internet.

Broadband FAQs

Is the internet fast in Hatton?

The average broadband speed in Hatton is:

Hatton Average Download Speed Hatton Average Upload Speed
38.00 Mbps 8.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Hatton, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Hatton property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Check out the table below for a rough guide to the kind of broadband speed you should choose for a broadband service in Hatton.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the landline area code in Hatton

Corded telephone area code Hatton

The telephone area code, sometimes called the landline dialling code, for Hatton is 01806. If you call someone in Hatton, and you are not in the same area, you must add 01806 before the number you're trying to call.

How much does an 01806 Hatton call cost?

If calls are included with your mobile or landline tariff, the phone call is likely to be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Hatton

Residents in Hatton are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Hatton home to the gas and electricity networks.

In many cases you will never need to ever contact the Hatton distribution network operator, but should you ever need to, you can quickly find out which DNO covers Hatton below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Hatton

The electricity distribution network operator for Hatton is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Hatton

There are no power plants within a 10 mile radius of Hatton.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Hatton

You might be wondering which municipalities are nearby Hatton, we've found the five closest municipalities to Hatton.

Closest five municipalities to Hatton
Municipality Distance from Hatton
Ellon 7.32 miles
Balmedie 17.79 miles
Belhelvie 17.79 miles