Utilities in <u>Hazlehead

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Your Complete Guide to Utilities in Hazlehead

Are you moving and want to know more about Hazlehead? Our complete guide to utilities in Hazlehead is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Hazlehead water and sewerage. Keep reading to learn everything about utilities in Hazlehead.

About Hazlehead, Aberdeenshire

Hazlehead AB15 has a population of 5,046 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Hazlehead?

Hazlehead water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to reach your water provider in Hazlehead

Calling a phone number for Scottish Water is one of many contact methods to discuss your Hazlehead water issues.

Below, you can find the principal telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Hazlehead

Water bill in Hazlehead

Water rates in Hazlehead are based on if your home has a water meter or not. You can easily check if your Hazlehead water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Hazlehead water rates will have a meter number listed on their water bills.

Metered Customers in Hazlehead

Customers that have a water meter at their Hazlehead house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Hazlehead home.

Unmetered Customers in Hazlehead

Customers that don't have a water meter at their Hazlehead home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Hazlehead home.

As an unmetered customer, the rate you pay for water in Hazlehead is based on the rateable value of your home. The rateable value calculation of your Hazlehead water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Hazlehead could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Hazlehead water bill?

You will first need to register with Scottish Water. After you register your details with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Hazlehead bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Hazlehead?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Hazlehead AB15, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Hazlehead Water Frequently Asked Questions

Below we have answered some common questions that customers in Hazlehead have about their water supply.

Frequently Asked Questions About Water in Hazlehead

Is the tap water in Hazlehead safe to drink?

Yes! You can drink the tap water in Hazlehead. You can rest assured that Hazlehead water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Hazlehead water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Hazlehead water to make it drinkable.

Where does the water in Hazlehead come from?

There are three main sources of water that supply Hazlehead:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Hazlehead

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Hazlehead is below 60ppm, that makes the water hardness in in Hazlehead is rated as soft water.

What does this mean?

The clean water supply to your home in Hazlehead contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which extends their lifespan.

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You don't need to add a water softener to the water in Hazlehead.

Hazlehead No Water

If there isn't any running water in your Hazlehead home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Hazlehead.

If there is no water at your Hazlehead home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Hazlehead.

If you don't have any cold water, not even a trickle, contact Scottish Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Hazlehead water leak or flooding

Hazlehead water problems can include anything from a burst water main or flooding, to a leak in your Hazlehead home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Hazlehead property, you must do one of the following as soon as possible:

  1. Ring Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Scottish Water website and fill in the form to report the problem.

Why does the water in Hazlehead taste strange?

If you detect a difference in smell or taste of your Hazlehead water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Hazlehead water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Hazlehead water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Scottish Water using the contact information above.

Broadband Speed in Hazlehead AB15

Hazleheadinternet connected globe

The speed of your internet connection at your Hazlehead home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test your internet speed and see if it matches the average connection speed for Hazlehead with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Hazlehead Average Download Speed Hazlehead Average Upload Speed
88.00 Mbps 36.80 Mbps
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The type of internet connection you have can affect your download and upload speed in Hazlehead. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection that's available.

Things to consider when picking a broadband provider in Hazlehead?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. Worry not, let's take a look at the top four points worth considering before picking a broadband provider in Hazlehead.

Availability

The first point to bear in mind before picking a broadband provider in Hazlehead is the issue of availability. Most homes in Hazlehead should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Hazlehead?

  • Fibre broadband
    • This is fastest connection that's currently available in Hazlehead
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Hazlehead homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Hazlehead.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Hazlehead.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Hazlehead broadband price

Hazlehead broadband bill

You also need to consider the price you pay for broadband in Hazlehead. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer before you commit to a internet connection in Hazlehead. Some providers may even increase the price during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

Hazlehead Broadband Reliability

How reliable the broadband is in Hazlehead should also be considered, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work can be extremely important.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Hazlehead home is going to be important.

Hazlehead broadband customer service

Our final tip, the customer support of your Hazlehead broadband connection is really important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query efficiently and quickly should be considered when making a decision for a broadband internet provider in Hazlehead.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Hazlehead have about broadband internet.

Broadband FAQs

Is the internet fast in Hazlehead?

The average internet speed in Hazlehead is:

Hazlehead Average Download Speed Hazlehead Average Upload Speed
88.00 Mbps 36.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Hazlehead, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Hazlehead property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

What broadband speed do I need?

That will be dependant on how you will use the internet. Have a look at the following table for a rough guide to which speed you should take for a broadband service in Hazlehead.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Hazlehead

Corded telephone area code Hazlehead

The telephone area code, sometimes called the landline dialling code, for Hazlehead is 01806. If you call someone in Hazlehead, and you are in a different area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Hazlehead call cost?

If you have a call plan with your mobile or landline tariff, then the call cost should be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Hazlehead

Residents in Hazlehead are able to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Hazlehead home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Hazlehead distribution network operator, but should you ever need to, you can quickly find out which DNO covers Hazlehead below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Hazlehead

The electricity distribution network operator for Hazlehead is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Hazlehead

There are no power plants within a 10 mile radius of Hazlehead.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near Hazlehead

If you've ever wondered which municipalities are nearby Hazlehead, in the below table you will find the five nearest towns and cities to Hazlehead.