Utilities in <u>Inverurie

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Your Complete Guide to Utilities in Inverurie

If you've moved and have questions about Inverurie? Our complete guide to utilities in Inverurie is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Inverurie water and sewerage. Keep reading to learn everything about utilities in Inverurie.

About Inverurie, Aberdeenshire

Inverurie AB51 has a population of 12,654 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Inverurie?

Inverurie water utilities are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

Getting in touch with your water supplier for Inverurie

Calling a phone number for Scottish Water is just one method of contact to discuss your Inverurie water issues.

Below, you can find the principal contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Inverurie

Water bill in Inverurie

Water rates in Inverurie depend on whether your home has a water meter or not. You can easily check if your Inverurie water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Inverurie water rates will have a meter number listed on their water bills.

Metered Customers in Inverurie

Customers with a water meter at their Inverurie house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Inverurie home.

Unmetered Customers in Inverurie

Customers without a meter at their Inverurie home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Inverurie home.

The rate unmetered customers pay for water in Inverurie is based on the rateable value of your home. The rateable value calculation of your Inverurie water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Inverurie might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How do I pay my Inverurie water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Inverurie bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Inverurie?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Inverurie AB51, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Inverurie Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Inverurie have about their water supply.

Frequently Asked Questions About Water in Inverurie

Is the tap water in Inverurie safe to drink?

Yes! It's safe to drink the tap water in Inverurie. You can rest assured that Inverurie water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Inverurie water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Inverurie water to make it drinkable.

Where does the water in Inverurie come from?

There are three main sources of water that supply Inverurie:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Inverurie

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Inverurie is below 60ppm, that makes the water hardness in in Inverurie is rated as soft water.

What does this mean?

The clean water supply to your home in Inverurie contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Inverurie.

Inverurie No Water

If there isn't any running water in your Inverurie home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Inverurie.

If there is no water at your Inverurie home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Inverurie.

If your home has no cold water, not even a trickle, contact Scottish Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Inverurie water leak or flooding

Inverurie water problems might include anything from a burst water main or flooding, to a leak in your Inverurie home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Inverurie property, you must do one of the following as soon as possible:

  1. Call Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the Scottish Water website and fill out the online form.

Why does the water in Inverurie taste strange?

If you notice a change in taste or smell with your Inverurie water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Inverurie water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Inverurie water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Scottish Water using the contact information above.

Broadband in Inverurie AB51

Inverurieinternet connected globe

The broadband speed you get at your Inverurie home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and see if it matches the average internet speed in Inverurie with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Inverurie Average Download Speed Inverurie Average Upload Speed
49.30 Mbps 13.40 Mbps
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The internet connection type you have can have an effect on the speed you get in Inverurie. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas this type of connection is the only one that's available.

Things to consider when choosing an internet provider in Inverurie?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider might seem daunting at first. To ease the pressure, let's take a look at the top four points worth considering before choosing an internet provider in Inverurie.

Availability

The first thing to consider whilst choosing an internet provider in Inverurie is the availability. Most homes in Inverurie should be able to enjoy superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Inverurie?

  • Fibre broadband
    • This is the fastest available internet connection in Inverurie
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Inverurie homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Inverurie.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Inverurie.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Inverurie broadband price

Inverurie broadband bill

You should also think about the price you pay for broadband in Inverurie. There are many providers offering a low cost deal for new customers, but the price can quickly increase. You should always look in the small print of the offer when you sign up for a broadband connection in Inverurie. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Inverurie Broadband Reliability

How reliable the broadband is in Inverurie also needs consideration, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work can be extremely important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Inverurie home is going to be important.

Inverurie broadband technical support

Lastly, the customer support of your Inverurie broadband internet is extremely important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Inverurie.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Inverurie ask about their broadband.

Broadband FAQs

What's the average broadband speed in Inverurie?

The average internet speed in Inverurie is:

Inverurie Average Download Speed Inverurie Average Upload Speed
49.30 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Inverurie, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Inverurie property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Take a look at this table for a general idea what sort of download speed you should take when getting connected in Inverurie.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone area code for Inverurie

Corded telephone area code Inverurie

The telephone area code, sometimes called the landline dialling code, for Inverurie is 01467. If you call someone in Inverurie, and you are in a different area, you will need to add 01467 to the number you'd like to call.

How much does an 01467 Inverurie call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call is likely to be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Inverurie

Residents in Inverurie are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Inverurie home to the electricity grid and gas networks.

In many cases you won't need to contact the Inverurie distribution network operator, but should you ever need to, you can quickly find out which DNO covers Inverurie in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Inverurie

The electricity distribution network operator for Inverurie is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Inverurie

There are no power plants within a 10 mile radius of Inverurie.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Inverurie

Perhaps you're wondering which towns and cities are within reach of Inverurie, in the below table you will find the five nearest towns and cities to Inverurie.

Closest five municipalities to Inverurie
Municipality Distance from Inverurie
Insch 9.88 miles
Banchory 10.8 miles
Westhill 10.83 miles
Peterculter 13.01 miles
Upper Anguston 13.01 miles