Utilities in <u>Keith

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Your Complete Guide to Utilities in Keith

If you just moved and have some questions about Keith? Our comprehensive utilities guide to Keith is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Keith water and sewerage. Keep reading to learn everything about utilities in Keith.

About Keith, Aberdeenshire

Keith AB55 has a population of 4,734 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Keith?

Keith water utilities are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to get in touch with the water supplier in Keith

Calling a phone number for Scottish Water is one of many options to talk about your Keith water issues.

Below, you can find the principal phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, by composing a letter or sending an email. You can also submit your request on the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Keith

Water bill in Keith

Water rates in Keith will vary depending on if your home has a water meter or not. You can easily find out whether your Keith water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Keith water rates will have a meter number listed on their water bills.

Metered Customers in Keith

Customers who have a water meter installed at their Keith home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Keith home.

Unmetered Customers in Keith

Customers without a meter at their Keith home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Keith home.

The rate unmetered customers pay for water in Keith will be based on the rateable value of your home. The rateable value calculation of your Keith water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Keith might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How do I pay my Keith water bill?

First, you must sign up and register with Scottish Water. Once you've registered an account with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Keith bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Keith?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Keith AB55, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Keith Water Frequently Asked Questions

Below we have answered some common questions that customers in Keith have about their water supply.

Frequently Asked Questions About Water in Keith

Is tap water in Keith safe to drink?

Yes! The tap water is safe to drink in Keith. You can rest assured that Keith water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Keith water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Keith water to make it drinkable.

Where does the water in Keith come from?

There are three main sources of water that supply Keith:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Keith

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Keith is below 60ppm, that makes the water hardness in in Keith is rated as soft water.

What does this mean?

The water being supplied to your home in Keith contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which extends their lifespan.

Selectra recommends

You shouldn't need to use a water softener at your home in Keith.

Keith No Water

If you have no water in your Keith home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Keith.

If there is no water at your Keith home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Keith.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. You can also try the following:

  1. Check the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Keith water leak or flooding

Keith water problems might include anything from flooding or a leak, to a burst water main in your Keith home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Keith property, you must do one of the following as soon as possible:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Scottish Water website and fill out the online form.

Why does the water in Keith taste strange?

If you find the taste or smell is different with your Keith water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Keith water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Keith water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Scottish Water via the contact channels listed above.

Broadband in Keith AB55

Keithinternet connected globe

The speed of your broadband connection at your Keith home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and see if it matches the average broadband speed for Keith with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Keith Average Download Speed Keith Average Upload Speed
47.20 Mbps 9.70 Mbps
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The internet connection type you have can affect the speed you get at your home in Keith. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection currently available.

Things to consider when choosing an internet provider in Keith?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. So picking the right internet provider can be unnerving. Worry not, we've listed the four important points to think about when choosing an internet provider in Keith.

Availability

The first thing to consider when choosing an internet provider in Keith is what's available. Whilst many homes in Keith should be able to enjoy fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Keith?

  • Fibre broadband
    • This is the fastest type of connection you can get in Keith
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Keith homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Keith.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Keith.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Keith broadband price

Keith broadband bill

Another important consideration is how much it costs for the broadband in Keith. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you sign up to a internet connection in Keith. Some providers will raise the price even during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

Keith Broadband Reliability

The reliability of broadband in Keith also needs consideration, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is really important.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Keith home is going to be important.

Keith broadband technical support

Finally, the customer support of your Keith broadband internet is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that can deal with your problem quickly and efficiently is a strong plus when making a decision for a broadband internet provider in Keith.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Keith have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in Keith?

The average speed of broadband in Keith is:

Keith Average Download Speed Keith Average Upload Speed
47.20 Mbps 9.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Keith, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Keith house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Have a look at the following table to find out the kind of broadband speed you should take when signing up for broadband in Keith.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Keith

Corded telephone area code Keith

The telephone area code, sometimes called the landline dialling code, for Keith is 01467. If you call someone in Keith, and you're located in a different region, you will need to add 01467 to the number you're calling.

How much does an 01467 Keith call cost?

If calls are included with your mobile or landline tariff, the cost of the call will probably be included with your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Keith

Residents of Keith are free to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Keith home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Keith distribution network operator, but should the need arise, you can find the distribution network operator for Keith in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Keith

The electricity distribution network operator for Keith is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Keith

There are no power plants within a 10 mile radius of Keith.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Close By Keith

You might be wondering which municipalities are nearby Keith, we've found the closest five municipalities to Keith.

Closest five municipalities to Keith
Municipality Distance from Keith
Rhynie 7.22 miles
Lumsden 7.22 miles
Kennethmont 7.22 miles
Glass 7.22 miles
Gartly 7.22 miles