Utilities in <u>Kelvinbridge

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A Complete Guide to Utilities in Kelvinbridge

If you've moved and have questions about Kelvinbridge? Our complete guide to utilities in Kelvinbridge will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Kelvinbridge water and sewerage. Keep reading to learn everything about utilities in Kelvinbridge.

About Kelvinbridge, Glasgow

Kelvinbridge G4 is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Kelvinbridge?

Kelvinbridge water utilities are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to reach your water provider in Kelvinbridge

Speaking to an advisor at Scottish Water is just one method of contact to discuss your Kelvinbridge water problems.

In the table below we have listed the main telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Kelvinbridge

Water bill in Kelvinbridge

Water rates in Kelvinbridge depend on whether your home has a water meter or not. You can easily find out whether your Kelvinbridge water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Kelvinbridge water rates will have a meter number listed on their water bills.

Metered Customers in Kelvinbridge

Customers who have a water meter installed at their Kelvinbridge property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Kelvinbridge home.

Unmetered Customers in Kelvinbridge

Customers who don't have a meter at their Kelvinbridge home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Kelvinbridge home.

The rate unmetered customers pay for water in Kelvinbridge will be based on the rateable value of your home. The rateable value calculation of your Kelvinbridge water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, installing a water meter at your Kelvinbridge may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How do I pay my Kelvinbridge water bill?

First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Kelvinbridge bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Kelvinbridge?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Kelvinbridge G4, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Kelvinbridge Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Kelvinbridge have about their water supply.

Frequently Asked Questions About Water in Kelvinbridge

Is water from the tap in Kelvinbridge safe to drink?

Yes! It's safe to drink the tap water in Kelvinbridge. You can rest assured that Kelvinbridge water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Kelvinbridge water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Kelvinbridge water to make it drinkable.

Where does the water in Kelvinbridge come from?

There are three main sources of water that supply Kelvinbridge:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Kelvinbridge

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Kelvinbridge is fewer than 60ppm, this means the water in in Kelvinbridge is rated as soft water.

What does this mean?

The water being supplied to your home in Kelvinbridge contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Kelvinbridge.

Kelvinbridge No Water

If you have no water in your Kelvinbridge home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Kelvinbridge.

If there is no water at your Kelvinbridge home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Kelvinbridge.

If your home has no cold water, not even a trickle, contact Scottish Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Kelvinbridge water leak or flooding

Kelvinbridge water problems might include anything from flooding or a leak, to a burst water main in your Kelvinbridge home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Kelvinbridge property, you need to do one of the following as quickly as you can:

  1. Contact Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Scottish Water website and complete the online form to report the issue.

Why does the water in Kelvinbridge taste strange?

If you find the taste or smell is different with your Kelvinbridge water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Kelvinbridge water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Kelvinbridge water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Scottish Water using the contact information above.

Broadband in Kelvinbridge G4

Kelvinbridgeinternet connected globe

The speed of your internet connection at your Kelvinbridge home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and see if it matches the average broadband speed for Kelvinbridge with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Kelvinbridge Average Download Speed Kelvinbridge Average Upload Speed
78.70 Mbps 35.20 Mbps
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The internet connection type you have can have an effect on the speed you get in Kelvinbridge. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one that's available.

What should you consider when choosing an internet provider in Kelvinbridge?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, we've covered four main points to think about when choosing an internet provider in Kelvinbridge.

Availability

The first point to bear in mind before choosing an internet provider in Kelvinbridge is the availability. Whilst many homes in Kelvinbridge should have access to superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Kelvinbridge?

  • Fibre broadband
    • This is the fastest available internet connection in Kelvinbridge
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Kelvinbridge homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Kelvinbridge.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Kelvinbridge.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Kelvinbridge broadband value for money

Kelvinbridge broadband bill

Another important consideration is the price you pay for broadband in Kelvinbridge. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the small print of the offer before you sign up to a broadband connection in Kelvinbridge. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Kelvinbridge Broadband Reliability

How reliable the broadband is in Kelvinbridge also needs consideration, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Kelvinbridge home will be an important thing to consider.

Kelvinbridge broadband technical support

Our final tip, the technical support for your Kelvinbridge broadband connection is extremely important. You might never need to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that deals with your query in a fast and efficient manner is a strong plus when selecting an internet provider in Kelvinbridge.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Kelvinbridge have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Kelvinbridge?

The average broadband speed in Kelvinbridge is:

Kelvinbridge Average Download Speed Kelvinbridge Average Upload Speed
78.70 Mbps 35.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Kelvinbridge, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Kelvinbridge home. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Take a look at this table for a rough guide to the kind of broadband speed you should choose when signing up for broadband in Kelvinbridge.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Kelvinbridge

Corded telephone area code Kelvinbridge

The telephone dialling code, sometimes called the area code, for Kelvinbridge is 01806. If you're calling somebody in Kelvinbridge, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Kelvinbridge call cost?

If you have a call plan with your landline or mobile, the cost of the call should be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Kelvinbridge

People living in Kelvinbridge can choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Kelvinbridge home to the gas network and electricity grid.

Most of the time you won't need to speak to the Kelvinbridge distribution network operator, but if you do, you can find the distribution network operator for Kelvinbridge right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Kelvinbridge

The electricity distribution network operator for Kelvinbridge is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Kelvinbridge

There are no power plants within a 10 mile radius of Kelvinbridge.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Kelvinbridge

Perhaps you're wondering which towns and cities are within reach of Kelvinbridge, in the table below you can see the closest five municipalities to Kelvinbridge.