Utilities in <u>Kelvinside

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A Complete Guide to Utilities in Kelvinside

If you just moved and have some questions about Kelvinside? Our complete guide to utilities in Kelvinside will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Kelvinside water and sewerage. Keep reading to learn everything about utilities in Kelvinside.

About Kelvinside, Glasgow

Kelvinside G20 has a population of 9,641 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Kelvinside?

Kelvinside water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Kelvinside

Ringing a contact number for Scottish Water is one of many options to discuss your Kelvinside water problems.

In the table below you will find the contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, either by email or with a letter in the post. You can also submit your request on the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Kelvinside

Water bill in Kelvinside

Water rates in Kelvinside are based on if your home has a water meter or not. It's easy to find out if your Kelvinside water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Kelvinside water rates will have a meter number listed on their water bills.

Metered Customers in Kelvinside

Customers who have a water meter installed at their Kelvinside house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Kelvinside home.

Unmetered Customers in Kelvinside

Customers who don't have a meter at their Kelvinside home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Kelvinside home.

As an unmetered customer, the rate you pay for water in Kelvinside is based on the rateable value of your home. The rateable value calculation of your Kelvinside water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Kelvinside may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How do I pay my Kelvinside water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Kelvinside bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Kelvinside?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Kelvinside G20, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Kelvinside Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Kelvinside have about their water supply.

Frequently Asked Questions About Water in Kelvinside

Is tap water in Kelvinside safe to drink?

Yes! You can drink the tap water in Kelvinside. You can rest assured that Kelvinside water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Kelvinside water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Kelvinside water to make it drinkable.

Where does the water in Kelvinside come from?

There are three main sources of water that supply Kelvinside:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Kelvinside

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Kelvinside is less than 60ppm, this means the water in in Kelvinside is rated as soft water.

What does this mean?

The clean water supply to your home in Kelvinside contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

Selectra recommends

Water softener isn't needed at your home in Kelvinside.

Kelvinside No Water

If there isn't any running water in your Kelvinside home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Kelvinside.

If there is no water at your Kelvinside home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Kelvinside.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Kelvinside water leak or flooding

Kelvinside water problems can include anything from a burst water main or flooding, to a leak in your Kelvinside home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Kelvinside property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Scottish Water website and complete the online form to report the issue.

Why does the water in Kelvinside taste strange?

If you notice a change in taste or smell with your Kelvinside water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Kelvinside water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Kelvinside water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Scottish Water via the contact channels listed above.

Broadband in Kelvinside G20

Kelvinsideinternet connected globe

The broadband speed you get at your Kelvinside home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see how it compares to the average connection speed for Kelvinside with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Kelvinside Average Download Speed Kelvinside Average Upload Speed
86.10 Mbps 19.00 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Kelvinside. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, in some remote parts of the UK it is the only means of connection that's available.

What should you consider when searching for a broadband provider in Kelvinside?

These days, the internet is as important as other essential utilities, maybe even more important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, let's take a look at the top four points worth considering before searching for a broadband provider in Kelvinside.

Availability

The first point to bear in mind before searching for a broadband provider in Kelvinside is the issue of availability. The majority of homes in Kelvinside should be able to enjoy fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Kelvinside?

  • Fibre broadband
    • This is the fastest type of connection you can get in Kelvinside
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Kelvinside homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Kelvinside.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Kelvinside.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Kelvinside broadband price

Kelvinside broadband bill

You should also think about how much it costs for the broadband in Kelvinside. There are many providers offering a low cost deal for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal before you commit to a broadband connection in Kelvinside. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike that has affected millions of customers.

Kelvinside Broadband Reliability

The reliability of broadband in Kelvinside must also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work can be extremely important.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Kelvinside home will be an important thing to consider.

Kelvinside broadband customer support

Lastly, the customer service of your Kelvinside internet connection is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query efficiently and quickly is definitely something worth considering when making a decision for a broadband internet provider in Kelvinside.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Kelvinside have about their internet connection.

Broadband FAQs

What's the average broadband speed in Kelvinside?

The average broadband speed in Kelvinside is:

Kelvinside Average Download Speed Kelvinside Average Upload Speed
86.10 Mbps 19.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Kelvinside, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Kelvinside house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what kind of internet user you are. Check out the table below to find out which speed you should take when getting connected in Kelvinside.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the landline area code in Kelvinside

Corded telephone area code Kelvinside

The landline area code, sometimes called the dialling code, for Kelvinside is 01806. If you're calling somebody in Kelvinside, and you are in a different area, you must add 01806 to the number you're calling.

How much does an 01806 Kelvinside call cost?

If you have a call plan with your landline or mobile, the phone call is likely to be included as part of your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Kelvinside

Residents in Kelvinside are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Kelvinside home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Kelvinside distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Kelvinside right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Kelvinside

The electricity distribution network operator for Kelvinside is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Kelvinside

There are no power plants within a 10 mile radius of Kelvinside.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Kelvinside

Perhaps you're wondering which towns and cities are nearby Kelvinside, in the below table you will find the five nearest towns and cities to Kelvinside.

Closest five municipalities to Kelvinside
Municipality Distance from Kelvinside
Ruchill 0.01 miles
West End 0.98 miles
Cleveden 0.98 miles
Dowanhill 0.98 miles
Hillhead 0.98 miles