Utilities in <u>Kingswells

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A Complete Guide to Utilities in Kingswells

If you've moved and have questions about Kingswells? Our complete guide to utilities in Kingswells is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Kingswells water and sewerage. Keep reading to learn everything about utilities in Kingswells.

About Kingswells, Aberdeenshire

Kingswells AB15 has a population of 4,483 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Kingswells?

Kingswells water services are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to get in touch with the water supplier in Kingswells

Ringing a contact number for Scottish Water is just one method of contact to discuss your Kingswells water issues.

Below, you can find the principal phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can also submit your request on the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Kingswells

Water bill in Kingswells

Water rates in Kingswells are based on if your home has a water meter or not. You can easily find out whether your Kingswells water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Kingswells water rates will have a meter number listed on their water bills.

Metered Customers in Kingswells

Customers with a water meter at their Kingswells house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Kingswells home.

Unmetered Customers in Kingswells

Customers that don't have a water meter at their Kingswells home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Kingswells home.

As an unmetered customer, the rate you pay for water in Kingswells is based on the rateable value of your home. The rateable value of your Kingswells water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Kingswells could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Kingswells water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Kingswells bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Kingswells?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Kingswells AB15, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Kingswells Water Frequently Asked Questions

Below we have answered some common questions that customers in Kingswells have about their water supply.

Frequently Asked Questions About Water in Kingswells

Is water from the tap in Kingswells safe to drink?

Yes! The tap water is safe to drink in Kingswells. You can rest assured that Kingswells water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Kingswells water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Kingswells water to make it drinkable.

Where does the water in Kingswells come from?

There are three main sources of water that supply Kingswells:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Kingswells

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Kingswells is below 60ppm, that makes the water hardness in in Kingswells is rated as soft water.

What does this mean?

The clean water supply to your home in Kingswells contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Kingswells.

Kingswells No Water

If you have no water in your Kingswells home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Kingswells.

If there is no water at your Kingswells home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Kingswells.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Kingswells water leak or flooding

Kingswells water problems can include anything from a burst water main or flooding, to a leak in your Kingswells home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Kingswells property, you must do one of the following as soon as possible:

  1. Contact Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the Scottish Water website and fill in the form to report the problem.

Why does the water in Kingswells taste strange?

If you detect a difference in smell or taste of your Kingswells water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Kingswells water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Kingswells water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water on the contact details above.

Broadband in Kingswells AB15

Kingswellsinternet connected globe

The broadband speed you get at your Kingswells home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test your internet speed and find out how it compares to the average connection speed for Kingswells with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Kingswells Average Download Speed Kingswells Average Upload Speed
88.00 Mbps 36.80 Mbps
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The type of internet connection you have can have an effect on the speed you get in Kingswells. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK this type of connection is the only one that's available.

Things to consider when choosing an internet provider in Kingswells?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. So picking the right internet provider might seem daunting at first. Worry not, we've covered four main points to think about when choosing an internet provider in Kingswells.

Availability

The first thing to consider whilst choosing an internet provider in Kingswells is the issue of availability. Whilst many homes in Kingswells should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Kingswells?

  • Fibre broadband
    • This is fastest connection that's currently available in Kingswells
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Kingswells homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Kingswells.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Kingswells.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Kingswells broadband cost

Kingswells broadband bill

You should also think about the monthly cost of broadband in Kingswells. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. It's important to read the fine print of the deal before you commit to a internet connection in Kingswells. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Kingswells Broadband Reliability

How reliable the broadband is in Kingswells should also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work can be extremely important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Kingswells home is going to be important.

Kingswells broadband technical support

Finally, the customer support of your Kingswells broadband internet is extremely important. Hopefully you shouldn't have to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Kingswells.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Kingswells ask about their broadband.

Broadband FAQs

Is the internet fast in Kingswells?

The average broadband speed in Kingswells is:

Kingswells Average Download Speed Kingswells Average Upload Speed
88.00 Mbps 36.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Kingswells, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Kingswells property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Check out the table below to find out the kind of broadband speed you should pick when getting connected in Kingswells.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Kingswells

Corded telephone area code Kingswells

The telephone area code, sometimes called the landline dialling code, for Kingswells is 01806. If you call someone in Kingswells, and you are in a different area, you must add 01806 to the number you'd like to call.

How much does an 01806 Kingswells call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call will probably be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Kingswells

Residents in Kingswells are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Kingswells home to the gas network and electricity grid.

In many cases you won't need to speak to the Kingswells distribution network operator, but should you ever need to, you can find the distribution network operator for Kingswells below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Kingswells

The electricity distribution network operator for Kingswells is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Kingswells

There are no power plants within a 10 mile radius of Kingswells.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Kingswells

Perhaps you're wondering which towns and cities are nearby Kingswells, in the table below you can see the closest five municipalities to Kingswells.