Utilities in <u>Knightswood

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A Complete Guide to Utilities in Knightswood

If you just moved and have some questions about Knightswood? Our complete guide to utilities in Knightswood will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Knightswood water and sewerage. Keep reading to learn everything about utilities in Knightswood.

About Knightswood, Glasgow

Knightswood G13 has a population of 17,525 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Knightswood?

Knightswood water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to reach your water provider in Knightswood

Speaking to an advisor at Scottish Water is one of many options to discuss your Knightswood water account.

Below, you can find the principal telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, either by email or with a letter in the post. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Knightswood

Water bill in Knightswood

Water rates in Knightswood are based on if your home has a water meter or not. You can easily check if your Knightswood water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Knightswood water rates will have a meter number listed on their water bills.

Metered Customers in Knightswood

Customers with a water meter at their Knightswood property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Knightswood home.

Unmetered Customers in Knightswood

Customers without a meter at their Knightswood home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Knightswood home.

The rate unmetered customers pay for water in Knightswood is going to be based on the rateable value of your home. The rateable value part of your Knightswood water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Knightswood may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How do I pay my Knightswood water bill?

First of all, you will need to register with Scottish Water. After you register your details with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Knightswood bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Knightswood?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Knightswood G13, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Knightswood Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Knightswood have about their water supply.

Frequently Asked Questions About Water in Knightswood

Is water from the tap in Knightswood safe to drink?

Yes! It's safe to drink the tap water in Knightswood. You can rest assured that Knightswood water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Knightswood water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Knightswood water to make it drinkable.

Where does the water in Knightswood come from?

There are three main sources of water that supply Knightswood:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Knightswood

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Knightswood is fewer than 60ppm, that means the water hardness in in Knightswood is rated as soft water.

What does this mean?

The water being supplied to your home in Knightswood contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which means they should last longer.

Selectra recommends

You shouldn't need to use a water softener at your home in Knightswood.

Knightswood No Water

If you have no water in your Knightswood home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Knightswood.

If there is no water at your Knightswood home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Knightswood.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Knightswood water leak or flooding

Knightswood water problems might include anything from a leak, a burst water main, or flooding in your Knightswood home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Knightswood property, you need to do one of the following as quickly as you can:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Scottish Water website and complete the online form to report the issue.

Why does the water in Knightswood taste strange?

If you notice a change in taste or smell with your Knightswood water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Knightswood water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Knightswood water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Scottish Water via the contact channels listed above.

Internet in Knightswood G13

Knightswoodinternet connected globe

The speed of your internet connection at your Knightswood home can vary depending on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see how it compares to the average broadband speed for Knightswood with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Knightswood Average Download Speed Knightswood Average Upload Speed
83.60 Mbps 13.80 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Knightswood. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection that's available.

What to look for when choosing an internet provider in Knightswood?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. Don't worry, we've covered four main points to think about when choosing an internet provider in Knightswood.

Availability

The first thing you need to think about whilst choosing an internet provider in Knightswood is the issue of availability. Most homes in Knightswood should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Knightswood?

  • Fibre broadband
    • This is the fastest type of connection you can get in Knightswood
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Knightswood homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Knightswood.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Knightswood.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Knightswood broadband value for money

Knightswood broadband bill

Another important consideration is how much it costs for the broadband in Knightswood. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the terms and conditions of the deal before you sign up to a broadband connection in Knightswood. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Knightswood Broadband Reliability

How reliable the broadband is in Knightswood must also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to stay in touch with work is really important.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Knightswood home is something to think about.

Knightswood broadband technical support

Our final tip, the customer support of your Knightswood broadband connection is extremely important. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue efficiently and quickly should be considered when making a decision for a broadband internet provider in Knightswood.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Knightswood ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Knightswood?

The average broadband speed in Knightswood is:

Knightswood Average Download Speed Knightswood Average Upload Speed
83.60 Mbps 13.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Knightswood, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Knightswood house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Have a look at the following table to find out what sort of download speed you should choose when signing up for broadband in Knightswood.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Knightswood

Corded telephone area code Knightswood

The telephone dialling code, sometimes called the area code, for Knightswood is 01806. When making a call to someone in Knightswood, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 Knightswood call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call should be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Knightswood

People living in Knightswood are free to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Knightswood home to the electricity grid and gas networks.

Most of the time you won't need to speak to the Knightswood distribution network operator, but should the need arise, you can quickly find out which DNO covers Knightswood right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Knightswood

The electricity distribution network operator for Knightswood is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Knightswood

There are no power plants within a 10 mile radius of Knightswood.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Knightswood

Perhaps you're wondering which towns and cities are close to Knightswood, in the table below you can see the closest five municipalities to Knightswood.

Closest five municipalities to Knightswood
Municipality Distance from Knightswood
Anniesland -
West End 0.63 miles
Cleveden 0.63 miles
Dowanhill 0.63 miles
Hillhead 0.63 miles