Utilities in <u>Laurencekirk

Need help with your utilities in Laurencekirk?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

A Complete Guide to Utilities in Laurencekirk

If you've moved and have questions about Laurencekirk? Our comprehensive utilities guide to Laurencekirk is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Laurencekirk water and sewerage. Keep reading to learn everything about utilities in Laurencekirk.

About Laurencekirk, Aberdeenshire

Laurencekirk AB30 has a population of 2,925 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Laurencekirk?

Laurencekirk water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to reach your water provider in Laurencekirk

Speaking to an advisor at Scottish Water is just one method of contact to talk about your Laurencekirk water issues.

Below, you can find the principal telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
Selectra manSelectra blue

Moving to Laurencekirk?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Laurencekirk?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Scottish Water

You can also write to Scottish Water, by composing a letter or sending an email. You can also submit your request on the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Laurencekirk

Water bill in Laurencekirk

Water rates in Laurencekirk will vary depending on if your home has a water meter or not. You can easily check if your Laurencekirk water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Laurencekirk water rates will have a meter number listed on their water bills.

Metered Customers in Laurencekirk

Customers who have a water meter installed at their Laurencekirk house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Laurencekirk home.

Unmetered Customers in Laurencekirk

Customers who don't have a meter at their Laurencekirk home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Laurencekirk home.

As an unmetered customer, the rate you pay for water in Laurencekirk will be based on the rateable value of your home. The rateable value calculation of your Laurencekirk water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Laurencekirk could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How do I pay my Laurencekirk water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Laurencekirk bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Laurencekirk?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Laurencekirk AB30, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Laurencekirk Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Laurencekirk have about their water supply.

Frequently Asked Questions About Water in Laurencekirk

Is tap water in Laurencekirk safe to drink?

Yes! It's safe to drink the tap water in Laurencekirk. You can rest assured that Laurencekirk water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Laurencekirk water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Laurencekirk water to make it drinkable.

Where does the water in Laurencekirk come from?

There are three main sources of water that supply Laurencekirk:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Laurencekirk

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Laurencekirk is less than 60ppm, that means the water hardness in in Laurencekirk is rated as soft water.

What does this mean?

The water being supplied to your home in Laurencekirk contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which extends their lifespan.

Selectra recommends

You shouldn't need to use a water softener at your home in Laurencekirk.

Laurencekirk No Water

If you have no water in your Laurencekirk home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Laurencekirk.

If there is no water at your Laurencekirk home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Laurencekirk.

If your home has no cold water, not even a trickle, contact Scottish Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Laurencekirk water leak or flooding

Laurencekirk water problems can include anything from flooding or a leak, to a burst water main in your Laurencekirk home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Laurencekirk property, you must do one of the following as soon as possible:

  1. Contact Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Scottish Water website and fill in the form to report the problem.

Why does the water in Laurencekirk taste strange?

If you notice a change in taste or smell with your Laurencekirk water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Laurencekirk water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Laurencekirk water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water using the contact information above.

Broadband in Laurencekirk AB30

Laurencekirkinternet connected globe

The broadband speed you get at your Laurencekirk home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average broadband speed for Laurencekirk with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Laurencekirk Average Download Speed Laurencekirk Average Upload Speed
59.70 Mbps 10.50 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Laurencekirk?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Laurencekirk?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The type of internet connection you have can affect the speed you get at your home in Laurencekirk. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one currently available.

Things to consider when choosing an internet provider in Laurencekirk?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. Worry not, we've listed the four important points to think about when choosing an internet provider in Laurencekirk.

Availability

The first point to bear in mind whilst choosing an internet provider in Laurencekirk is what's available. Most homes in Laurencekirk should be able to enjoy superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Laurencekirk?

  • Fibre broadband
    • This is the fastest type of connection you can get in Laurencekirk
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Laurencekirk homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Laurencekirk.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Laurencekirk.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
blue sim cardSelectra blue

Unlimited data in Laurencekirk?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Laurencekirk?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Laurencekirk broadband cost

Laurencekirk broadband bill

You should also think about the price you pay for broadband in Laurencekirk. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you sign up to a internet connection in Laurencekirk. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Laurencekirk Broadband Reliability

The reliability of broadband in Laurencekirk should also be considered, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Laurencekirk home is going to be important.

Laurencekirk broadband technical support

Our final tip, the customer support of your Laurencekirk internet connection is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that is able to solve your issue quickly and efficiently should be considered when making a decision for a broadband internet provider in Laurencekirk.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Laurencekirk have about their internet connection.

Broadband FAQs

What's the average broadband speed in Laurencekirk?

The average broadband speed in Laurencekirk is:

Laurencekirk Average Download Speed Laurencekirk Average Upload Speed
59.70 Mbps 10.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Laurencekirk, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Laurencekirk property. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on how you will use the internet. Take a look at this table for a general idea which speed you should pick when getting connected in Laurencekirk.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Laurencekirk

Corded telephone area code Laurencekirk

The landline area code, sometimes called the dialling code, for Laurencekirk is 01561. When making a call to someone in Laurencekirk, and you're located in a different region, you should add 01561 to the number you'd like to call.

How much does an 01561 Laurencekirk call cost?

If calls are included with your mobile or landline tariff, the cost of the call should be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Laurencekirk

Residents in Laurencekirk are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Laurencekirk home to the gas and electricity networks.

In many cases you won't need to speak to the Laurencekirk distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Laurencekirk below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Laurencekirk

The electricity distribution network operator for Laurencekirk is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Laurencekirk?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Laurencekirk?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Laurencekirk

There are no power plants within a 10 mile radius of Laurencekirk.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Laurencekirk

You might be wondering which municipalities are nearby Laurencekirk, we've found the closest five municipalities to Laurencekirk.

Closest five municipalities to Laurencekirk
Municipality Distance from Laurencekirk
Montrose 7.71 miles
Inverbervie 7.71 miles
St Cyrus 7.71 miles
Brechin 8.75 miles
Banchory 14.08 miles