Utilities in <u>Liberton

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Your Complete Guide to Utilities in Liberton

If you just moved and have some questions about Liberton? Our comprehensive utilities guide to Liberton is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Liberton water and sewerage. Keep reading to learn everything about utilities in Liberton.

About Liberton, Edinburgh

Liberton EH16 has a population of 6,152 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Liberton?

Liberton water utilities are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

Getting in touch with your water supplier for Liberton

Calling a phone number for Scottish Water is one of many options to talk about your Liberton water issues.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Liberton

Water bill in Liberton

Water rates in Liberton depend on whether your home has a water meter or not. You can easily find out whether your Liberton water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Liberton water rates will have a meter number listed on their water bills.

Metered Customers in Liberton

Customers who have a water meter installed at their Liberton property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Liberton home.

Unmetered Customers in Liberton

Customers without a meter at their Liberton home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Liberton home.

As an unmetered customer, the rate you pay for water in Liberton is based on the rateable value of your home. The rateable value part of your Liberton water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Liberton could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How do I pay my Liberton water bill?

First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Liberton bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Liberton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Liberton EH16, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Liberton Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Liberton have about their water supply.

Frequently Asked Questions About Water in Liberton

Is tap water in Liberton safe to drink?

Yes! The tap water is safe to drink in Liberton. You can rest assured that Liberton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Liberton water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Liberton water to make it drinkable.

Where does the water in Liberton come from?

There are three main sources of water that supply Liberton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Liberton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Liberton is less than 60ppm, this means the water in in Liberton is rated as soft water.

What does this mean?

The water supply to your home in Liberton contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Liberton.

Liberton No Water

If you don't have any running water in your Liberton home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Liberton.

If there is no water at your Liberton home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Liberton.

If your home has no cold water, not even a trickle, contact Scottish Water for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Scottish Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Liberton water leak or flooding

Liberton water problems can include anything from a burst water main or flooding, to a leak in your Liberton home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Liberton property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Why does the water in Liberton taste strange?

If you find the taste or smell is different with your Liberton water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Liberton water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Liberton water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Scottish Water via the contact channels listed above.

Broadband in Liberton EH16

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The speed of your internet connection at your Liberton home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and find out how it compares to the average internet speed in Liberton with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Liberton Average Download Speed Liberton Average Upload Speed
101.80 Mbps 20.70 Mbps
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The internet connection type you have can affect the speed you get at your home in Liberton. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection currently available.

Things to consider when picking a broadband provider in Liberton?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider could feel daunting. Don't worry, let's take a look at the top four points that you should consider when picking a broadband provider in Liberton.

Availability

The first point to bear in mind when picking a broadband provider in Liberton is the availability. Whilst many homes in Liberton can take advantage of superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Liberton?

  • Fibre broadband
    • This is the fastest available internet connection in Liberton
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Liberton homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Liberton.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Liberton.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Liberton broadband cost

Liberton broadband bill

You also need to consider how much it costs for the broadband in Liberton. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal when you sign up for a internet connection in Liberton. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Liberton Broadband Reliability

The reliability of broadband in Liberton also needs consideration, with so many people that work from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Liberton home is going to be important.

Liberton broadband customer service

Lastly, the technical support for your Liberton broadband connection is really important. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises a high level of customer support that can deal with your problem in a fast and efficient manner is a strong plus when you choose a broadband provider in Liberton.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Liberton have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Liberton?

The average internet speed in Liberton is:

Liberton Average Download Speed Liberton Average Upload Speed
101.80 Mbps 20.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Liberton, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Liberton house. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Check out the table below for a rough guide to the kind of broadband speed you should pick for a broadband service in Liberton.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone dialling code of Liberton

Corded telephone area code Liberton

The landline area code, sometimes called the dialling code, for Liberton is 01806. If you're calling somebody in Liberton, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Liberton call cost?

If calls are included with your mobile or landline tariff, then the call cost is likely to be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Liberton

People living in Liberton are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Liberton home to the gas network and electricity grid.

More often than not you will never need to ever contact the Liberton distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Liberton below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Liberton

The electricity distribution network operator for Liberton is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Liberton

There are no power plants within a 10 mile radius of Liberton.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Liberton

If you've ever wondered which municipalities are close to Liberton, in the below table you will find the five closest municipalities to Liberton.

Closest five municipalities to Liberton
Municipality Distance from Liberton
Craigmillar -
Niddrie -
Blackford 1.18 miles
Marchmont 1.18 miles