Utilities in <u>Lightburn

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Your Complete Guide to Utilities in Lightburn

If you've moved and have questions about Lightburn? Our complete guide to utilities in Lightburn is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Lightburn water and sewerage. Keep reading to learn everything about utilities in Lightburn.

About Lightburn, Glasgow

Lightburn G32 has a population of 6,087 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Lightburn?

Lightburn water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to get in touch with the water supplier in Lightburn

Speaking to an advisor at Scottish Water is just one method of contact to discuss your Lightburn water issues.

In the table below we have listed the main phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, by composing a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Lightburn

Water bill in Lightburn

Water rates in Lightburn are based on if your home has a water meter or not. You can easily find out whether your Lightburn water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Lightburn water rates will have a meter number listed on their water bills.

Metered Customers in Lightburn

Customers with a water meter at their Lightburn house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Lightburn home.

Unmetered Customers in Lightburn

Customers that don't have a water meter at their Lightburn home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Lightburn home.

The rate unmetered customers pay for water in Lightburn is going to be based on the rateable value of your home. The rateable value of your Lightburn water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Lightburn could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How do I pay my Lightburn water bill?

You will first need to register with Scottish Water. After you've registered with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Lightburn bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Lightburn?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Lightburn G32, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Lightburn Water Frequently Asked Questions

Below we have answered some common questions that customers in Lightburn have about their water supply.

Frequently Asked Questions About Water in Lightburn

Is the tap water in Lightburn safe to drink?

Yes! The tap water is safe to drink in Lightburn. You can rest assured that Lightburn water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Lightburn water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Lightburn water to make it drinkable.

Where does the water in Lightburn come from?

There are three main sources of water that supply Lightburn:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Lightburn

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Lightburn is less than 60ppm, this means the water in in Lightburn is rated as soft water.

What does this mean?

The water being supplied to your home in Lightburn contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which extends their lifespan.

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Water softener isn't needed at your home in Lightburn.

Lightburn No Water

If you don't have any running water in your Lightburn home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Lightburn.

If there is no water at your Lightburn home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Lightburn.

If your home has no cold water, not even a trickle, contact Scottish Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Lightburn water leak or flooding

Lightburn water problems might include anything from a leak, a burst water main, or flooding in your Lightburn home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Lightburn property, you must do one of the following as soon as possible:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Scottish Water website and complete the online form to report the issue.

Why does the water in Lightburn taste strange?

If you find the taste or smell is different with your Lightburn water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Lightburn water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Lightburn water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Scottish Water on the contact details above.

Broadband Speed in Lightburn G32

Lightburninternet connected globe

The broadband speed you get at your Lightburn home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and see how it compares to the average internet speed in Lightburn with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Lightburn Average Download Speed Lightburn Average Upload Speed
80.80 Mbps 16.10 Mbps
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The type of internet connection you have can affect your download and upload speed in Lightburn. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one that's available.

Things to consider when searching for a broadband provider in Lightburn?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. Don't worry, we've covered four main points that you should consider when searching for a broadband provider in Lightburn.

Availability

The first thing to consider whilst searching for a broadband provider in Lightburn is the issue of availability. Whilst many homes in Lightburn should be able to enjoy superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Lightburn?

  • Fibre broadband
    • This is the fastest available internet connection in Lightburn
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Lightburn homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Lightburn.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Lightburn.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Lightburn broadband price

Lightburn broadband bill

Another important consideration is the monthly cost of broadband in Lightburn. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal when you sign up for a internet connection in Lightburn. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Lightburn Broadband Reliability

The reliability of the broadband connection is in Lightburn should also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Lightburn home is going to be important.

Lightburn broadband customer support

Finally, the technical support for your Lightburn broadband internet is of utmost importance. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises then having solid customer service that is able to solve your issue efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Lightburn.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Lightburn ask about their broadband.

Broadband FAQs

Is the internet fast in Lightburn?

The average speed of broadband in Lightburn is:

Lightburn Average Download Speed Lightburn Average Upload Speed
80.80 Mbps 16.10 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Lightburn, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Lightburn house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That will be dependant on how you will use the internet. Check out the table below to find out which speed you should take when signing up for broadband in Lightburn.

Frequent internet uses Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Lightburn

Corded telephone area code Lightburn

The landline area code, sometimes called the dialling code, for Lightburn is 01806. If you're calling somebody in Lightburn, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Lightburn call cost?

If you have a call plan with your mobile or landline tariff, the phone call will probably be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Lightburn

Residents in Lightburn are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Lightburn home to the electricity grid and gas networks.

In many cases you won't need to speak to the Lightburn distribution network operator, but should the need arise, you can find the distribution network operator for Lightburn below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Lightburn

The electricity distribution network operator for Lightburn is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Lightburn

There are no power plants within a 10 mile radius of Lightburn.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Close By Lightburn

You might be wondering which municipalities are close to Lightburn, in the table below you can see the five closest municipalities to Lightburn.

Closest five municipalities to Lightburn
Municipality Distance from Lightburn
Mount Vernon 0.01 miles
Sandyhills 0.01 miles
Stepps 1.71 miles
Riddrie 1.71 miles