Utilities in <u>Loanhead

Need help with your utilities in Loanhead?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

Your Complete Guide to Utilities in Loanhead

If you just moved and have some questions about Loanhead? Our complete guide to utilities in Loanhead will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Loanhead water and sewerage. Keep reading to learn everything about utilities in Loanhead.

About Loanhead, Edinburgh

Loanhead EH20 has a population of 6,294 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Loanhead?

Loanhead water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to get in touch with the water supplier in Loanhead

Ringing a contact number for Scottish Water is one of many options to discuss your Loanhead water account.

In the table below you will find the phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
Selectra manSelectra blue

Moving to Loanhead?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Loanhead?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Loanhead

Water bill in Loanhead

Water rates in Loanhead depend on whether your home has a water meter or not. It's easy to find out if your Loanhead water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Loanhead water rates will have a meter number listed on their water bills.

Metered Customers in Loanhead

Customers who have a water meter installed at their Loanhead house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Loanhead home.

Unmetered Customers in Loanhead

Customers who don't have a meter at their Loanhead home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Loanhead home.

The rate unmetered customers pay for water in Loanhead will be based on the rateable value of your home. The rateable value part of your Loanhead water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Loanhead may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How do I pay my Loanhead water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Loanhead bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Loanhead?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Loanhead EH20, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Loanhead Water Frequently Asked Questions

Below we have answered some common questions that customers in Loanhead have about their water supply.

Frequently Asked Questions About Water in Loanhead

Is tap water in Loanhead safe to drink?

Yes! You can drink the tap water in Loanhead. You can rest assured that Loanhead water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Loanhead water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Loanhead water to make it drinkable.

Where does the water in Loanhead come from?

There are three main sources of water that supply Loanhead:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Loanhead

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Loanhead is fewer than 60ppm, this means the water in in Loanhead is rated as soft water.

What does this mean?

The water supply to your home in Loanhead contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which means they should last longer.

Selectra recommends

You shouldn't need to use a water softener at your home in Loanhead.

Loanhead No Water

If you have no water in your Loanhead home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Loanhead.

If there is no water at your Loanhead home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Loanhead.

If your home has no cold water, not even a trickle, contact Scottish Water for help. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Loanhead water leak or flooding

Loanhead water problems might include anything from flooding or a leak, to a burst water main in your Loanhead home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Loanhead property, you must do one of the following as soon as possible:

  1. Contact Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, navigate to the "report a leak" area of the Scottish Water website and complete the online form to report the issue.

Why does the water in Loanhead taste strange?

If you find the taste or smell is different with your Loanhead water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Loanhead water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Loanhead water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Scottish Water on the contact details above.

Broadband in Loanhead EH20

Loanheadinternet connected globe

The broadband speed you get at your Loanhead home depends on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average connection speed for Loanhead with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Loanhead Average Download Speed Loanhead Average Upload Speed
58.40 Mbps 10.60 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Loanhead?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Loanhead?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The type of internet connection you have can affect the speed you get at your home in Loanhead. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK it is the only means of connection that's available.

What to look for when choosing an internet provider in Loanhead?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider could feel daunting. Worry not, we've listed the four important points to think about when choosing an internet provider in Loanhead.

Availability

The first thing to consider whilst choosing an internet provider in Loanhead is the availability. The majority of homes in Loanhead can take advantage of superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Loanhead?

  • Fibre broadband
    • This is fastest connection that's currently available in Loanhead
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Loanhead homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Loanhead.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Loanhead.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
blue sim cardSelectra blue

Unlimited data in Loanhead?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Loanhead?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Loanhead broadband value for money

Loanhead broadband bill

Another important consideration is the monthly cost of broadband in Loanhead. There are many providers offering a low cost deal for new customers, but the price can quickly increase. It's important to read the small print of the offer before you commit to a broadband connection in Loanhead. Some providers will raise the price even during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Loanhead Broadband Reliability

The reliability of the broadband connection is in Loanhead should also be considered, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work is a priority.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Loanhead home is something to think about.

Loanhead broadband technical support

Finally, the customer service of your Loanhead broadband connection is really important. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that is able to solve your issue in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Loanhead.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Loanhead have about their internet connection.

Broadband FAQs

Is the internet fast in Loanhead?

The average broadband speed in Loanhead is:

Loanhead Average Download Speed Loanhead Average Upload Speed
58.40 Mbps 10.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Loanhead, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Loanhead property. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

How fast internet should my internet be?

That will be dependant on how you will use the internet. Take a look at this table for a general idea which speed you should choose when signing up for broadband in Loanhead.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Loanhead

Corded telephone area code Loanhead

The telephone dialling code, sometimes called the area code, for Loanhead is 01806. If you're calling somebody in Loanhead, and you are not in the same area, you must add 01806 to the number you're calling.

How much does an 01806 Loanhead call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call will probably be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Loanhead

Residents in Loanhead are able to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Loanhead home to the electricity grid and gas networks.

In many cases you won't need to speak to the Loanhead distribution network operator, but should you ever need to, you can find the distribution network operator for Loanhead right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Loanhead

The electricity distribution network operator for Loanhead is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Loanhead?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Loanhead?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Loanhead

There are no power plants within a 10 mile radius of Loanhead.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Loanhead

If you've ever wondered which municipalities are nearby Loanhead, we've found the closest five municipalities to Loanhead.

Closest five municipalities to Loanhead
Municipality Distance from Loanhead
Polton 0.72 miles
Lasswade 0.72 miles
Dalkeith 1.81 miles
Mayfield 1.81 miles
Danderhall 1.81 miles